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Customer reviews for Everlast Spas Grand Estate 6-7 Person 90-Jet Acrylic Spa, Choose Type for
Everlast Spas Grand Estate 6-7 Person 90-Jet Acrylic Spa, Choose Type
3.6 out of 5 stars
stars51 ratings40 reviews
  1. 5 stars55% (28)
  2. 4 stars6% (3)
  3. 3 stars10% (5)
  4. 2 stars0% (0)
  5. 1 star29% (15)

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Showing 11-20 of 40 reviews
Dec 16, 2019
Chris
5 out of 5 stars review

Verified Purchase

Grand Estate 90 Jets

Very Nice Tub. However, wiring 6 gauge power into tiny Balboa connections on tub was very difficult! So far no issues. Have a plan for getting tub to your set up location, heavy Tub!!!!

Helpful?6MTKBC4DGIWW13597558460
reply from Everlast

Sorry for the delayed response. Thanks for taking the time to leave a review! We appreciate it and are happy to hear you love your spa. If you ever have any issues please reach out. Have an excellent day!

Jul 9, 2025
John Long Island
1 out of 5 stars review

Does not last for the money

Horrible purchase, had the Spa for 4 years, First one had to be sent back for leaks, second one has been repaired multiple times, now a new leak and needs 2 new pumps. Warranty over, Everlast Spa's is no help. Customer service say's there is nothing they can do and won't even send the part and I will pay for the labor. Their service rep wants $2450.00 to repair it. I will never buy from this company again, and I suggest you don't either.

Helpful?6MTKBC4DGIWW13597558460
Sep 3, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Midnight canyon I like this color

Really love this spa it’s exactly what I expected.

Helpful?6MTKBC4DGIWW13597558460
reply from Everlast

Thank you so much for the positive review! We hope you're still loving your spa. Have a fantastic day!

Mar 26, 2018
ScottyB
5 out of 5 stars review

Verified Purchase

Very nice hot tub

High quality. Very nice. No regrets. Got it on sale for $5999,00

Helpful?6MTKBC4DGIWW13597558460
reply from Everlast

Scott, We are happy to hear how much you are enjoying your spa and know it will provide you and your family with years of further enjoyment -

Nov 1, 2018
buzz
5 out of 5 stars review

Verified Purchase

VERY HAPPY

I purchased the spa not to long ago and my wife and I are very happy so far. We've also had friends in it and also loved it as well . So far So good

Helpful?6MTKBC4DGIWW13597558460
reply from Everlast

Sorry for the delayed response. Thanks for taking the time to leave a review! We appreciate it and are happy to hear you love your spa. If you ever have any issues please reach out. Have an excellent day!

Jul 9, 2019
Kendra
5 out of 5 stars review

Verified Purchase

Great features!

So glad we held of to buy the best of the best. Love all the jets and lights! Still playing with the Bluetooth system. Seems to shut off periodically but may be because of notifications coming up on the phone. Overall 5 starts for sure.

Helpful?6MTKBC4DGIWW13597558460
reply from Everlast

Hello Kendra, thanks for leaving a positive review! The pauses are most likely from phone notifications, however if you turn off the sound on notifications, it should not interrupt anymore. We hope this helps and we are very sorry for the late response.

Jul 13, 2019
mickey
5 out of 5 stars review

Verified Purchase

Amazing look and features

I bought this spa a few weeks ago and it looks amazing. The features are very desirable and add to the spa"s appeal. I hope that it lasts for many years to come!!

Helpful?6MTKBC4DGIWW13597558460
reply from Everlast

Thank you so much for your review and feedback! We're glad you had a positive experience. Sorry for the overdue response.

Jul 22, 2019
Michael
5 out of 5 stars review

6 Month review: Awesome!

First, we planned ahead for this hot tub in our backyard. We designed/engineered and installed the electricity and patio in preparation for the Sam's Club hot tub and pergola. I called the manufacturer a few times to make sure I understood the technical specs. of the tub and conveyed the information to my electrician to ensure proper wiring. We ordered this spa in January and it was delivered in late February 2019. It is the centerpiece of our backyard with a Sam's Club pergola and lighting. I didn't expect to be impressed with the Blue Audio/BT-ready stereo system, but the sound is immersive with deep bass and a balanced midrange. My wife and I enjoy this hot tub morning, noon and night. It gets hot here in New Mexico, so we turn down the hot tub temperature to 95 degrees in the summer and relax. We installed a retractable awning and curtains on the pergola which provides shade from the sun and privacy from neighbors. One can even find 'Spa Radio' music online and stream relaxing and meditative music; that and a cup of coffee or tea makes for a truly enjoyable morning experience. Out of curiosity, I went to a local spa retail store to buy chemicals for the spa and get advice about disinfecting and maintaining the municipal tap water. I was shocked at the prices of retail tubs with fewer features; the average price of inferior hot tubs at that store was $9,000. Bottom line: this spa is a well-made American hot tub with luxury features sold at a deep discount through Sam's Club. Don't believe the grumblings of a disgruntled naysayer posting negative comments about this hot tub or the manufacturer. We love everything about this product and the complementary Sam's Club pergola and LED lights. Listening to music, online radio, new age ambient soundtracks or whatever is on your smart phone is completely awesome. I highly recommend this hot tub - especially at the remarkable sale price - with free shipping.

Helpful?6MTKBC4DGIWW13597558460
reply from Everlast

Sorry for the delayed response. Thanks for taking the time to leave a review! We appreciate it and are happy to hear you love your spa. If you ever have any issues please reach out. Have an excellent day!

Aug 4, 2019
TimS
1 out of 5 stars review

Terrible Workmanship

The spa had a leak that was discovered immediately after filled with water after install. I notified the company for repair. I must tell you they don’t get in any hurry trying to help and it’s difficult to reach them as they don’t always answer the phone. It took almost a month for a service technician to come out. They saw a leak and advised they would come back after they ordered parts. A month later they came and completed the repair...or so I thought. After filling the spa with water for the second time, it was still leaking. I notified the service technician and they came out the next week. They’ve since said they are submitting an authorization to the manufacturer for an additional leak on the opposite side of the tub. I’ll be putting the third round of spa chemicals in the tub hopefully soon (assuming the second leak is the final one). I’m so frustrated with this product and their lackadaisical approach to fix a brand new item that obviously wasn’t checked well before leaving the factory!!!!

Helpful?6MTKBC4DGIWW13597558460
reply from Everlast

Apologies for just now catching your review and the issues you encountered with us. At this point we hope your issues have been addressed and solved, but if not, please call 800-787-6649, email support@Strong9.com, or submit a form on www.StrongSpaSupport.com.

Feb 7, 2024
Chip
3 out of 5 stars review

You get what you pay for

Two years in and there have been a lot of problems. Speakers broke 6 months in and were replaced then broke again 6 months later. We found metal parts in the bottom of it several times. The valve broke to one of the shoulder jet spots so now we have to listen to it spray while in it. The headrests are all deteriorating and cost $300 for new ones. Sometimes the controls just turn on the jets when they aren't supposed to. We will definitely be leaving this when we move next time and buying the name brand for the next house. There is a reason it's half the price of a nice one.

Helpful?6MTKBC4DGIWW13597558460
reply from Everlast

Hi Chip. We're sorry about the issues you incurred. Have you called our team for warranty work? This spa has a warranty and some of the issues described are covered.