My k-mini keurig was less than a year old when it stopped working. Called the warranty line and they were pleasant and easy to work with. I was surprised at how easy it was!

Bought miniplus which began having problems after 8 months. Called customer service and after going thru their checklist company sent a new unit! They stand behind their products!

Quick, good, coffee, noisy/loud when brewing. Not sure if it is just mine, or the unit in general. It tends to wake others up in the morning when brewing.

I am so happy to have the extra-strong brew button on my coffee maker. I can get a full 10-oz cup of coffee from one pod, and it tastes wonderful. Also, this coffee maker is easier to use, less messy, and takes up less space than my old one.

Excellent customer service support. Quickly diagnosed the issues with machine and fast replacement with minimum downtime for coffee heads at the office. Thank you very much

Original Coffee Maker stopped heating properly after six months. This replacement Coffee Maker was working just fine heats properly coffee has a good flavor. This coffee maker fits our space very well

After some glitches with our original unit, your representative arranged for a replacement Maker. Operation is now just fine and, as always, the coffe is superb!

Has some strange issues. Overall I would say it's okay. Kind of hard to turn on. You have to keep lifting up the dispenser section and shutting it back down to get it going. But it's nice that it takes up so little room on your counter.

We bought to replace a keurig like machine that did not have the ability for multiple size servings. The mini plus has multiple sizes and the strong brew feature. We are really happy with the purchase.. T

My Keurig was defective. I called the company and asked if I had any warranty time left. They said yes, and i received my coffee maker in about a week and a half. Customer support was excellent! Thank you,