Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,404 ratings1,540 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (128)
  5. 1 star8% (275)

Member photos

  • +79 images
Sort by |
Showing 921-930 of 1,540 reviews
Nov 15, 2021
Shub
3 out of 5 stars
3 out of 5 stars review

Different densities

Bought one on a Sat , loved it so much bought a second one the next day. . Loved the firmness. Unfortunately , the second one was way softer. Didn’t like it.

Helpful?3EZQ70BELA8J13597063875
Apr 10, 2022
secretshop
3 out of 5 stars
3 out of 5 stars review

its alright

This mattress is to soft for me. I will go back to the Serta sleep to go luxury edition as that is nice and firm. I would think that this bed would need to be replaced in less than two years

Helpful?3EZQ70BELA8J13597063875
Jul 4, 2021
Justice
5 out of 5 stars
5 out of 5 stars review

Happy so far

I jjust purchased the Hotel queen 12” gel foam mattress yesterday. I didn’t know I wasn’t suppose to sleep on it until 24 hrs later. Anywho, I slept very well. THUMBS UP on this product. I didn’t know anything abt foam mattresses. Lol

Helpful?3EZQ70BELA8J13597063875
Jun 8, 2024
Jack
1 out of 5 stars
1 out of 5 stars review

Shipping cost

I ordered this mattress which stated free shipping for plus, which I am, ordered a plush and it ended costing over $25.00 for shipping, a classic bait and switch.

Helpful?3EZQ70BELA8J13597063875
Jan 5, 2025
Agh
2 out of 5 stars
2 out of 5 stars review

Sticks!

This mattress stinks! Bought for my toddler’s upgrade to a big boy bed and the small is just horrible. It smells like plastic! Can smell from the hallway it’s so bad. Has been open and airing out for two days and not any better. Will be going back.

Helpful?3EZQ70BELA8J13597063875
reply from Member's Mark Team

We're sorry for this experience and hope you had a hassle-free return.

May 13, 2021
Anne
4 out of 5 stars
4 out of 5 stars review

Softer than advertised

Very comfortable bed to sleep on. After the second night I realized it was softer than I needed my bed to be. Other than that its a great buy. If you need something right away like I did. Furniture stores are on back order.

Helpful?3EZQ70BELA8J13597063875
Mar 30, 2020
Sher77
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I bought this Members Mark Mattress and it works very good I love it ! It has cooling gel in the mattress that works with your back and muscles . My sleep has been great since I have purchased this ! I would recommend this mattress to everyone ! Members mark is a great brand .

Review from Members Mark
Helpful?3EZQ70BELA8J13597063875
Mar 31, 2020
Durvino
4 out of 5 stars
4 out of 5 stars review

Nice Memory Foam Mattress

[This review was collected as part of a promotion.] The mattress contained in a decent-sized box that wasn't unmanageable. It definitely was heavier than originally anticipated (90 lbs I believe?). The mattress itself was rolled up and vacuum sealed. Once the plastic wrap was cut, the mattress "aired up" in a few minutes. The smell was similar to other "mattress in a box" products (I've had 2). It just needs some time to air out. The mattress itself was not too hard, not to soft, but just right. The height/deepness of the mattress was perfect. No struggling with sheets.

Review from Members Mark
Helpful?3EZQ70BELA8J13597063875
Apr 3, 2020
clbr
5 out of 5 stars
5 out of 5 stars review

Very soft

[This review was collected as part of a promotion.] Let me start off by saying that this mattress is very very soft. If you are looking for a frim mattress, then this one is not for you. The pillow top is suppose to be something like a cooling topper, but to me, it holds in the heat. If you stay in one spot for too long, it does get a bit warm. All in all, it is a great mattress, and I would definitely recommend it.

Review from Members Mark
Helpful?3EZQ70BELA8J13597063875
Apr 13, 2020
Baptistbl1982
5 out of 5 stars
5 out of 5 stars review

Soft

[This review was collected as part of a promotion.] I’ve had my new mattress for two weeks. This mattress is really nice . It comes in a box and inflates within minutes of taking it out of the box. The style is very nice. I really like how it has a cooling mattress cover around the whole mattress . This mattress is not firm it’s the perfect memory foam mattress. It’s soft and really has helped me get an amazing full nights sleep since I started using it. My back and neck hurt much less than before having this mattress. This brand is really great! I can tell it’s durable and will be used a very long time. I’ve slept on a few mattresses this one is the best .

Review from Members Mark
Helpful?3EZQ70BELA8J13597063875