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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,401 ratings1,537 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (273)

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Showing 471-480 of 1,537 reviews
Nov 16, 2020
MamaSherk
2 out of 5 stars review

Verified Purchase

Not A Great Mattress

Ok for the price if you don’t care if it’s truly a 12” mattress. Had it open for 5 days and never inflated to the 12”. Was about 10-1/2”. Smell didn’t dissipate either. Returned this item.

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Aug 27, 2021
C L
2 out of 5 stars review

Verified Purchase

More firm than expected

It says medium but it felt like a rock to me. Thankfully they accept a return. Note for COVID mattress returns all you need to do it cut the mattress tags off and return. Then discard mattress on your own.

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Mar 11, 2021
BDF
5 out of 5 stars review

Verified Purchase

Mattress in a Box

This mattress is very comfortable! If you live by yourself, you might need someone to help move the box. It is very heavy & awkward. But, I'm very happy with the mattress.

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Dec 31, 2020
RR
3 out of 5 stars review

Question on the bed frame

I ordered Hotel queen mattress and the size is bigger than the box spring and the queen frame I have. Now wondering what frame I need for this thing, otherwise I have to return and reorder the traditional queen

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Apr 1, 2021
Young74
4 out of 5 stars review

Not what we expected!

The box said medium firm but this mattress is not even close to being a slight bit firm! I gave it 4 stars because although I wanted firm, this mattress made me realize that i don't know what i want! I love this mattress!!!

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Jul 16, 2025
NickInAr
3 out of 5 stars review

Not for me

Bought this to replace a Serta Memory Foam, but it is not cutting it for me. I'm a small woman and already feeling an indentation just a few months in. We bought the medium, but I now I'm afraid to try the firm

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Aug 18, 2023
Kathy H
1 out of 5 stars review

Verified Purchase

Terrible mattress

The mattress is so soft that when you sit on it the ends raise up and it sinks about 6 inches where you’re sitting. Worst mattress I’ve ever owned. I wouldn’t recommend the mattress.

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reply from Member's Mark

We're sorry to learn you are unhappy with your mattress, Kathy. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jan 30, 2021
Love
1 out of 5 stars review

Verified Purchase

Too low and hurt my back

The bed has not got to the height is supposed to be is very low and it hurts my child back so i had to get a air bed for her i will never get a bed in a box again

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May 2, 2023
Rita C
5 out of 5 stars review

Verified Purchase

No more hip pain

I used to sleep with a heating pad under my hip, but since i got the Members Mark foam mattress i am so comfortable i don't need one to sleep without pain.

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Mar 7, 2022
amatsunshine
5 out of 5 stars review

Verified Purchase

Very Comfortable Mattress

I must say the mattress was packaged very well. It expanded quickly and I was able to sleep on it the first night, since I let it expand all day. I slept on this less than a week and I have no complaints so far. I added a mattress protector and cover on it just to keep it clean and protected from spills.

Helpful?3EZQ70BELA8J13597063875