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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,401 ratings1,537 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (273)

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Showing 411-420 of 1,537 reviews
Dec 16, 2022
Eldon
5 out of 5 stars review

Great Value

At $399 I thought I'd take the chance and get in hopes of helping back pain and thankfully it did just that! With my old mattress I would wake throughout the night with terrible hip and back pain. With this one I sleep great.

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Sep 14, 2022
kme202
1 out of 5 stars review

Disappointing

I've had this mattress about two months now, and it never really settled like it was supposed to. Didn't reach the height it was described as and very lumpy in places. Very disappointing.

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Aug 27, 2021
C L
2 out of 5 stars review

Verified Purchase

More firm than expected

It says medium but it felt like a rock to me. Thankfully they accept a return. Note for COVID mattress returns all you need to do it cut the mattress tags off and return. Then discard mattress on your own.

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Dec 21, 2021
Rhonda L
5 out of 5 stars review

Verified Purchase

Best mattress anywhere!

We bought this mattress for our RV & love it so much we replaced all the mattresses in our home! It's that comfortable! Support in all the right places, yet super soft & comfy.

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Apr 10, 2024
Jocelyn
5 out of 5 stars review

Verified Purchase

Great quality

This is an excellent, high end mattress. The price is phenomenal for the quality. It is a soft but firm mattress. The thickness is absolutely perfect. I will be purchasing a queen size as well.

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Dec 13, 2025
JEAN
1 out of 5 stars review

Waste of money

I ordered a queen firm mattress and it is not firm at all and has not inflated properly and it’s been up for three days. I am very disappointed. It is saggy and lumpy and looks like I have had it for 16 years instead of three days.

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Feb 7, 2024
FABULOUS 50s
5 out of 5 stars review

Verified Purchase

Be prepared to back away quickly!!

Super happy with this mattress. We purchased a different mattress (not this brand) and it did not properly expand. This one expanded right away. No bad odors. 10 out 10. Highly recommend! Our kiddo is extremely happy.

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May 13, 2021
LynnM
1 out of 5 stars review

Regret this purchase

I waited years for a new mattress. This was BIG deal. We gave it 48 hours to expand & air out. It's been about 2 months & the odor won't go away. It's almost a mildewy smell. Awful.

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Feb 20, 2024
John
3 out of 5 stars review

Verified Purchase

ZZZ

While it’s described as medium firm, it is actually very soft. That said, it is also quite comfortable. So for the price it was a good purchase but I’d remove the word firm from the definition. Longevity?

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Aug 18, 2024
dana
5 out of 5 stars review

Verified Purchase

Very Comfortable, great value

After 30 years of expensive mattresses, I decided to give this a try. I usually use a firm mattress with an additional foam topper so I purchased the medium and it’s perfect. Snuggly on top with good support underneath. Great value.

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