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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,402 ratings1,538 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 151-160 of 1,538 reviews
Dec 29, 2025
ROBYN
1 out of 5 stars review

Terrible product and impossible return

Defective-as others have stated, it has a lump in the middle. Bought it for my guest room. Contacted Sam’s through chat to find how to complete a return. They just said I needed to talk to the store. Store said I could put it back in the box (which is impossible) or wrap it in plastic. Then I get to stuff it into my car (which it won’t fit in) and drive it back. I also don’t live near Sam’s so this whole thing is incredibly inconvenient. I tried to upload a picture, but this app only gives me an error message.

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Dec 31, 2025
Jennifer
2 out of 5 stars review

Worked in a jam. Picked up a mattress on the cheap after ours was ripped my movers. I also picked up 2 twin xl for 2 of my kids after they got new beds. I shoukd have known better for our adult bed. It was comfortable for a little over a year, then had noticeable dips and sag in the top layer. My partner and I both weigh between 140-150, so we aren't overly large people. Rotating the mattress didn't help prevent the sag. After 1.5 years my back couldn't take it anymore, and this mattress had to go. I'm also noticing a bit of sag in the 8 year old's mattress. She's under 100lbs AND doesn’t live with us/sleep here full time. The top layer just doesn’t hold up. No issues on the mattress for the 4yr old but... she's 4. Same thing there - that she doesn't sleep over at our place every night. Wishing I had just gotten innerspring mattresses for the kids, and gone back to our original mattress (Tuft and Needle) from the get go.

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Jan 4, 2026
BILL
5 out of 5 stars review

One of the best mattress I have ever had, period.

I bought a Nectar mattress at Sams Club and had to return it for a refund the following day. It was advertised as a Medium-Plush, but was so firm it was like sleeping on a cement slab. I had pain from pressure at several points on my body. I ended up buying this Member Mark memory foam mattress in the medium firmness, as there was not much to choose from at my club. Well, I can report that I am very happy I did. It feels so soft and comfortable, while at the same time being very supportive. I am comfortable on my back, sides, and stomach. No matter which sleep position I get into, I feel like I am sleeping on a cloud. I was pleasantly surprised I was able to get such a nice mattress for $400. It was $100 less than the Nectar and over $800 less than my previous mattress, which was not that good either. In fact, I had to use a memory foam mattress topper on it in order to use it. Thank you Sams Club for offering this great mattress!

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Dec 14, 2025
Beth
1 out of 5 stars review

Not Satisfied

This is a complete letdown. Bought a queen and two twins. All three of them have some weird bunched up sections on the tops. The twins expanded ok. The queen barely reached 10 1/2 inches. The sheets will not stay on at all because the bed is so thin and slippery. It is the most uncomfortable mattress ever. My body is in such pain. Dropped a load of money and disappointed.

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Mar 7, 2026
VinceL
3 out of 5 stars review

Verified Purchase

Soft mattress

Mattress is too soft

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Jun 6, 2026
Beth
1 out of 5 stars review

Verified Purchase

Too soft

Very very mushy. No support. Can't sit on edge.

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Jun 21, 2026
Donna M
5 out of 5 stars review

Verified Purchase

Need comfort at Sister's house

This mattresses pad is comfy but a little bit too expensive

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Jun 15, 2026
JM
5 out of 5 stars review

Verified Purchase

You need to get this one.

Excellent. Great night sleep.

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Jul 29, 2021
Brenda
5 out of 5 stars review

Verified Purchase

Impressed with comfort and price.

Very comfortable, not able to feel any movement when my husband moves or gets up. I haven’t slept this good in a long time.

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Jul 15, 2024
NN
5 out of 5 stars review

Verified Purchase

Happy kid

This was purchased for my 21 year-old nephew and he loves it. He no longer wakes up sore and actually sleeps through the night.

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