[This review was collected as part of a promotion.] I have to admit I was shocked when this mattress came in a box. I removed it and allowed it to sit in my office for the full 48 hours it recommended. There is a slight odor when you initially take it out. I only get a hint of it now but can tell it is going away. The covering on this mattress is soft and cool to the touch. The mattress itself is super comfortable with the right amount of support. My boyfriend is normally a tosser at night. He didn't move. I am a very hot sleeper, with my pillow and mattress feeling like steam is coming up from it when I get up. I remained cool and under my covers the whole night. I am very pleased with this mattress and would highly recommend it.

[This review was collected as part of a promotion.] The mattress came in an easy to move box to get into the house, unpacked and rolled out perfectly. This is a very comfortable mattress and is perfect in my guest bedroom. My guests absolutely love it.

[This review was collected as part of a promotion.] I received the Members Mark- Hotel Premier Collection 12 inch Mattress to try for free from Bazaarvoice. It is very comfortable and it's Queen size. It keeps me cool, has the cooling gel in it, for when you get hot while sleeping. I love it!!! I can't quit talking about it to my family and friends. I have recommended it to friends and family and a few Strangers. I wake up refreshed. I fall asleep faster. It doesn't sag or loose the cushioning. Once you get up, it expands back into the full mattress and looks like a brand new one again. It's made of durable, quality material. It's very durable. It comes with easy to understand instructions and is very very comfortable. I have recommended it to everyone and I will kernels on. My back feels great and I feel energetic and refreshed when I wake up every morning now.

[This review was collected as part of a promotion.] We decided to upgrade our teen to a queen and so glad we did! This is alot thicker of a bed. We used it as a platform meaning no box spring and it has does fine. The padding on it is thick enough so that you dont feel like you are sleeping on a hard rock. The setup is really easy. It comes vacuum sealed so just cut plastic off and let it open up for a couple hours. My son has been using it for about a month and honestly Ive noticed his sleep patterns are alot better. According to his sleep tracker he is getting better quality sleep. He also doesnt wake up soaked in sweat so the cooling part of it is definitely helping!

[This review was collected as part of a promotion.] This is a great mattress to sleep on for a great night sleep. The queen bed is in my sons room and he loves it. The mattress has a slight firm feel and and and soft on top of the mattress. The mattress is thick and fits fine on a queen bed frame. It can be used with or without a box spring.

[This review was collected as part of a promotion.] I was so excited to find this mattress, as I was in the market to upgrade my daughter's bed. She is growing and not only needed to move from a full size but also to a more supportive mattress that will last years. The Member's Mark brand is already a brand my family trusts and I was excited to gear about this new mattress! The mattress arrived quickly and was compacted in a box. It was quite heavy- 90 pounds actually! Opening the box was the toughest thing to do! This works best with two people- one to pull the mattress out and one to stabilize the large box. Once out of the box, you have to unravel several layers of plastic wrap. The mattress immediately began to expand. I placed it in my daughter's room- on top of her bunkie board bed frame and watched it open up to a 12" deep mattress! Wow! I left it alone for 48 hours as suggested in my box- but I believe it would have been completely expanded within a few hours. This mattress is dreamy- soft and durable material. This is a foam mattress, so your body feels cradled when you lay down but the support is very impressive. My daughter actually slept in the first night- something she never does- and said she felt amazing. After a few days of her bragging about this, I actually took a nap on this mattress and I'm totally jealous. This seriously feels like a soft cloud, but after sleeping you can feel that it is equally supportive. This is an amazing mattress from start to finish. You can easily set this up yourself. The quality is simply the best I have ever seen! I'm completely self on this and can't wait to get another for my son's room next! I see this lasting quite some time and this will be the last mattress I will ever get for my teenager!

[This review was collected as part of a promotion.] I received a free product of Hotel Premier Collection Member's Mark 12-Inch Mattress from tryitsampling and it's really nice. It came in a box and all you need to do is unfold it and let it expand. It make take a few hours to raise the total 12 inch. I love memory foam mattresses and I was happy to see this one is a plush mattress. What is means medium. Not firm, no soft. Right in between what it's perfect. This one also has a gel memory in the top for cooling what it's very nice. The quilt look is beautiful. You also need a platform or a box spring for this matress. I cannot give an opinion on how long this matress will last, but it has a 10 year warranty and in comparison with my king bed that is a plush memory foam as well it's matching high standards. Memory foam mattress are the best investment and this brand its has a good price. Thanks to this opportunity, I got to improve our guest room from full size to Queen and with an awesome matress. I can't be happier.

[This review was collected as part of a promotion.] I was skeptical at first with receiving a mattress in the non conventional method where this one was rolled up. Don’t let it fool you but this mattress is really comfortable and is replacing a mattress we love.

[This review was collected as part of a promotion.] We are very happy with this new mattress. It was easy and almost fun to open and "install". It is also incredibly comfortable. They are not kidding when they say it is hotel quality. This mattress is pillowy soft and we look forward to many years of using it.

[This review was collected as part of a promotion.] I’ve had my new mattress for two weeks. This mattress is really nice . It comes in a box and inflates within minutes of taking it out of the box. The style is very nice. I really like how it has a cooling mattress cover around the whole mattress . This mattress is not firm it’s the perfect memory foam mattress. It’s soft and really has helped me get an amazing full nights sleep since I started using it. My back and neck hurt much less than before having this mattress. This brand is really great! I can tell it’s durable and will be used a very long time. I’ve slept on a few mattresses this one is the best .