This mattress is to soft for me. I will go back to the Serta sleep to go luxury edition as that is nice and firm. I would think that this bed would need to be replaced in less than two years

I ordered this mattress which stated free shipping for plus, which I am, ordered a plush and it ended costing over $25.00 for shipping, a classic bait and switch.

For the price you cant really complain but, super firm mattress not comfortable feel every single movement of partner. Sleeps HOT and is giving us both shoulder, hip and back pain.

[This review was collected as part of a promotion.] The sleep I've had on this Hotel Premier Collection Member's Mark 12-Inch Mattress is unbelievable. I'm not one that loves gel an soft mattresses but this one is different. It's a firm, strong type of soft. The comfort is amazing. This is definitely a winner. It 12 in so its thick but my sheets fit it fine. No slip offs and the coverings is not too short. I believe this mattress was made especially for me

[This review was collected as part of a promotion.] The mattress contained in a decent-sized box that wasn't unmanageable. It definitely was heavier than originally anticipated (90 lbs I believe?). The mattress itself was rolled up and vacuum sealed. Once the plastic wrap was cut, the mattress "aired up" in a few minutes. The smell was similar to other "mattress in a box" products (I've had 2). It just needs some time to air out. The mattress itself was not too hard, not to soft, but just right. The height/deepness of the mattress was perfect. No struggling with sheets.

[This review was collected as part of a promotion.] This mattress is very comfortable! It is soft enough that it contours to your body, yet has enough firmness that it provides support to places like your back. I enjoy a full 8 hours of sleep and wake up refreshed. Great mattress! I’m thinking about replacing the guest bedroom mattress with one of these as well.

[This review was collected as part of a promotion.] This was the first time I had ordered a mattress online and I didn’t quite know what to expect. It came vacuumed sealed in abox, which made it much easier to haul around, I could move it by myself if needed. I ordered this mattress to replace our mattress in our RV and it was perfect! I’m considering ordering another for our guest bedroom as well. I was impressed that the mattress “inflated” to its normal size with ease and didn’t lose its shape. I will definitely be purchasing another of these matresses.

[This review was collected as part of a promotion.] it came in a box well wrapped for protection and was eaasy to undo and set up.... the bed is very nice and soft and cool.... it makes the bed stand tall it is a queen size bed and comfortable ....Highly recommend to anyone needing a new bed

[This review was collected as part of a promotion.] This mattress is pretty hefty. It weighs about 90 pounds. It took two people to end over end it up the stairs. Once you get it out of the box don't unroll it from the outer plastic until you have it in place where you want it to go. Once I had it on top of my queen box springs which was on top of a platform i started to unroll the outer plastic. I could here it already hissing a little, so that meant it was starting to expand. It stated on the handbook that it would take 24 to 48 hours to fully inflate. It had fully inflated less than 24 hours to me. I would use a box springs or platform not both. I am using both and it is so high. Since the mattress is 12 inches, the box spring is almost that and the platform is about 1 and a half to 2 feet of the ground. The puts the mattress at my stomach and i'm 5'4. The Member's mark Hotel premier collection mattress is really comfortable. It forms to my body in about 5 mins of laying on it. If i turn over it re forms to my body. I really enjoy the cooling effects on my body from the mattress. I am a hot natured person and this bed kept me cool all night. It feels like you are sleeping on clouds. I would love to try this out in a king size bed as well. I really slept well on this mattress.

[This review was collected as part of a promotion.] I received this mattress a week ago and since the very first time my wife and I tried it, our necks and backs (honestly, our entire bodies) can’t be more happy and grateful about it! It is extremely comfortable, not overly fluffy or overly flat, but the perfect amount of firmness. Our sleep has notoriously improved a lot better and every morning we wake up fully rested and energized.