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Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

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Showing 1,221-1,230 of 1,512 reviews
Mar 8, 2024
Dody
5 out of 5 stars review

Verified Purchase

Good

Best choice for my kids

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May 17, 2025
Jose
5 out of 5 stars review

Verified Purchase

Goid

Nice

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Nov 1, 2024
PCarte
5 out of 5 stars review

Verified Purchase

Great!!!

So far we love it.

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Jul 19, 2023
Juliano
5 out of 5 stars review

Verified Purchase

Very good!!

Very good

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Aug 15, 2024
JER5000
5 out of 5 stars review

Verified Purchase

Online mattress purchase a success

Great mattress

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Jan 26, 2025
John
5 out of 5 stars review

Verified Purchase

Very comfortable

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Oct 1, 2023
SuzyQR
5 out of 5 stars review

Verified Purchase

Very comfortable

Perfect comfort

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Sep 6, 2021
cvec
5 out of 5 stars review

Great for the price

Rating this 5 stars because for the price it can’t be beat. We had this delivered, and the box it came in was bulky and hard to maneuver. Purchasing in store it came nicely packaged with little roller wheels- I wish we would have just picked it up instead of having it delivered. Like others have said, it’s a really soft mattress. I like it more firm, but I’m happy with it and my partner really loves it. If you don’t like a soft mattress, this isn’t the bed for you. Set up was easy and it was able to be slept on after “raising” for about 6 hours. Moral of the story- for the price I would absolutely purchase again.

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Sep 5, 2024
SL
2 out of 5 stars review

Very soft, won't support even a smaller adult.

I'm about 160lbs and have owned around a dozen bed in box type mattresses. After it had expanded, I sat on it and was surprised when I hit the wooden support slats. No exaggeration, the mattress compressed down to nearly nothing. This is for my 8 year old so hopefully I don't need to drag it back to Sams. Since it is described as medium firm, I gave it a low rating. If you are lighter and looking for a very soft mattress, this may be just the thing.

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reply from Member's Mark Team

Thank you for your valuable feedback, SL. Please know it can take a few days of expansion and use for the mattress to settle into its final firmness. You can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jul 9, 2023
SourabhPandit
1 out of 5 stars review

Wrong description - Back pain likely for most ppl

I just bought this last week. It says medium firm in description but it is anything but. It is too soft. One sleeps on it for 3 nights and back pain starts. I wonder if I I could return it and exchange it for a real mattress that has some support at all.

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reply from Member's Mark

We're sorry to learn you aren't satisfied with your mattress. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.