Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set forCustomer photos
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Horrible pans
I bought this pan barely a month ago and it already looks completely ruined. The surface is scratched, stained, and discolored like it's been used for years. I followed all care instructions, used soft utensils, and hand washed only, yet it still looks terrible. Food sticks badly and cleanup is a nightmare. Very disappointed in the quality, especially for the price. I would not recommend this product to anyone.
We're sorry for this experience, Anderson. Please know the set can be returned for a full refund as part of the Member's Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.
Wedding gift 🤬
Bought this for my daughter's wedding gift. She didn't want to tell me that a pan failed. I guess other pots/pans worked ok but this one was a HUGE fail in my opinion. My daughter didn't want to complain about a gift and that's why I found out months later
We're sorry the cookware set did not meet your expectations, Noel. Regular maintenance is very essential to the cookware's longevity. Here are some tips to improve your set: 1) Weekly basic care: After cleaning and drying, apply a thin layer of cooking oil to the pan’s interior with a paper towel. Let it sit for 10 minutes, then wipe off excess oil. 2) Monthly deep seasoning: Thoroughly clean and dry the pan. Preheat over low heat for 1 minute, then turn off the heat. When the pan is warm at around 50℃, coat the entire interior with oil. Let it sit for 2-4 hours, then wipe away excess oil. Enhance non-stick performance through proper daily use, gentle cleaning and regular maintenance to protect the ceramic coating while forming a stable oil film. As a reminder, all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned.
Beautiful but short lifespan
I loved these pans but I was expecting them to last much longer, a couple years in and the nonstick ceramic is failing. My previous name brand set lasted much longer. I care for them as directed so they still look beautiful but no longer function how they should, I was so hopeful.
We're sorry the cookware set did not meet your expectations, Sonya. Regular maintenance is very essential to the cookware's longevity. Here are some tips to improve your set: 1) Weekly basic care: After cleaning and drying, apply a thin layer of cooking oil to the pan’s interior with a paper towel. Let it sit for 10 minutes, then wipe off excess oil. 2) Monthly deep seasoning: Thoroughly clean and dry the pan. Preheat over low heat for 1 minute, then turn off the heat. When the pan is warm at around 50℃, coat the entire interior with oil. Let it sit for 2-4 hours, then wipe away excess oil. Enhance non-stick performance through proper daily use, gentle cleaning and regular maintenance to protect the ceramic coating while forming a stable oil film. As a reminder, all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned.
Not the Pan for Eggs!
This is a nice looking set of cookware, but the performance is definitely lacking. The frying pans are absolutely worthless for cooking very simple items - like eggs! Stick, stick, stick! The directions say not to use spray, such as Pam, which I do not. I always use olive oil and/or a little butter. Regardless, I am literally unable to flip an egg without horrible sticking. When making something with a lot of liquid - like a soup - the stock pot works fine. I am currently looking for other frying pans to replace these.
We're sorry the cookware set did not meet your expectations, ANNE. In addition to the Instruction Manual, regular maintenance is very essential. They are 1) Weekly basic care: After cleaning and drying, apply a thin layer of cooking oil to the pan’s interior with a paper towel. Let it sit for 10 minutes, then wipe off excess oil. 2) Monthly deep seasoning: Thoroughly clean and dry the pan. Preheat over low heat for 1 minute, then turn off the heat. When the pan is warm at around 50℃, coat the entire interior with oil. Let it sit for 2-4 hours, then wipe away excess oil. Enhance non-stick performance through proper daily use, gentle cleaning and regular maintenance to protect the ceramic coating while forming a stable oil film. As a reminder, all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned.
I originally loved these, but they didn't take long and EVERYTHING stuck to them, even with a little cooking spray. I have induction heat and even though it says they work well, it's only a matter of time. Then paint is also chipping and scraping off really bad and it's bubbling around the handles on the lids. I've never put them in the dishwasher, so I'm assuming the non stick was affected by my induction heat.
We're sorry the cookware set did not meet your expectations, CAREY. In addition to the Instruction Manual, regular maintenance is very essential. They are 1) Weekly basic care: After cleaning and drying, apply a thin layer of cooking oil to the pan’s interior with a paper towel. Let it sit for 10 minutes, then wipe off excess oil. 2) Monthly deep seasoning: Thoroughly clean and dry the pan. Preheat over low heat for 1 minute, then turn off the heat. When the pan is warm at around 50℃, coat the entire interior with oil. Let it sit for 2-4 hours, then wipe away excess oil. Enhance non-stick performance through proper daily use, gentle cleaning and regular maintenance to protect the ceramic coating while forming a stable oil film. As a reminder, all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned.
Beautiful but do NOT work with induction
I was so excited about this set. It’s beautiful and seems well made. Unfortunately it does NOT work with an induction stove, despite claims it does. I tried different pans on different hobs and nothing. So disappointed. I already threw away the packaging so not sure how to return the set.
Doesn't work on induction!
The description states this set is induction compatible. They are not. Half the set won't even work on the induction and the other half take forever to get hot. Takes minutes to boil 2 cups of water while my old pots take seconds. Returning to store.
Beautiful, but not the best bet for heavy use
Finally scored a cream set a couple of months ago, and they are gorgeous! Seasoned properly, they cook well and the nonstick is easy to clean. However, after multiple times a day use on my fry pan, I will say that it now makes perfect sense to me why cream is not a common color in cookware. The bottom portion of the pan is now more of a yellow, and the ceramic is chipping and wearing in places. I never wash them while hot. I use barkeepers friend and a nonabrasive cloth, and they have never been in the dishwasher. All this to say, for light cooking, these are great! They are stunning to look at. But if you intend to use them heavily, I would either look elsewhere or get a darker color (though I suspect you will still have to contend with chipping and wear on the ceramic coating). If you proceed with the cream, just have managed expectations as to how they will look after a couple of months of wear.
Thank you for providing a review. We love that you think they are beautiful and apologize for not exceeding your expectations. We're constantly listening to our members and will take this information into consideration as we improve and develop our Member's Mark items.
Finally & Better than expected!
Okay so I’ve been waiting since mid October & checking every day. I could only get my hands on the terra cotta but didn’t love that color when I got it. It is was definitely more pink so I returned them & got the gray ones in store! I LOVE them. I was wanting the cream & gold but was tired of looking everyday for them to come back. So I turned my handles gold on my gray set with rub n buff and I love them even more now & i’m not sad about not getting the cream, I started wondering if the cream would discolor with cooking! The quality is way better than I imagined!
Non-stick is gone after 2 months
I love the appearance of these pans but after 2 months my frying pan lost its non stick completely, I had to stop using it. Slowly all the others pans have lost their non stick, I’ve had the pans for 6 months now and it’s impossible to clean the bottom of the pans. They become discolored and the paint chips. I will be returning the pans, and asking for a refund as per the 1 year warranty.
We are sorry to learn about your experience, Annie, but we appreciate you taking advantage of the 100% Satisfaction Guarantee and returning the items. Should you decide to keep the set we have some tips for making them nonstick again: 1) Hand wash your pans with vinegar or warm water. 2) Pour oil on the pans and use a brush to make the oil spread evenly onto the surface. 3) Heat the oil with low to medium heat until the smoke rises from the inside out. 4) Cool the pans down to room temperature, then wipe out the extra oil with a cloth.