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Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set for
Member's Mark 11-Piece Modern Ceramic Cookware Set
4.4 out of 5 stars
stars
2,315 ratings1,095 reviews
  1. 5 stars78% (1,797)
  2. 4 stars7% (154)
  3. 3 stars5% (113)
  4. 2 stars4% (93)
  5. 1 star7% (158)

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Showing 201-210 of 1,095 reviews
Feb 21, 2023
Interesting SHOPPER
3 out of 5 stars
3 out of 5 stars review

Non-stick coating is coming off the tops

I received this set on November 5, 2022, and I absolutely loved the set. I used the 3 Qt pot at least 5 days a week. This is February 20, 2023, and the non-stick coating on the tops is coming off. At this point, I am afraid to cook with set because I don't want that non-stick coating (the lead) to fall into my food and my families eating some of that coating. Plus, I don't know if the non-stick coating is dangerous to consume.

Helpful?126TMDE7O1CX13597063829
reply from Member's Mark

We are sorry to hear about your experience. Here are some tips for you to maintain the superior nonstick performance. Always cook in LOW TO MEDIUM HEAT. HAND WASHING RECOMMENDED though DISHWASHER SAFE. Always cool down to room temperature before hand washing. The use of high heat and a sudden temperature change, thermal shock, can cause metal fatigue, warping, deformation, nonstick deterioration, chipping, discoloration. Never use hard objects on the nonstick surface.

May 8, 2024
Betsy
1 out of 5 stars
1 out of 5 stars review

Garbage

I bought this set about 6 months ago and I have to say it is garbage! The lids and rims of the pots have chipped and peeled off. I followed all the instructions on how to care and cook in them and still they did not last. I have never had to replace my set so soon. Do not recommend.

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Helpful?126TMDE7O1CX13597063829
reply from Member's Mark Team

We are sorry to hear about your experience and thank you for following all the instructions. We would like to emphasize that please avoid sudden temperature change (thermal shock) on the cookware surface. Besides, carefully move the pots and lids on and off any places. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund anytime.

May 19, 2023
mee
1 out of 5 stars
1 out of 5 stars review

bad idea

I bought them because I bought my first home and I wanted something cute for my kitchen and I loved it but after a few months it lost its color and they look ugly and all messed up even though I tired to take really good care of them not worth the money I haven’t even had them for 6 months and now I have to get a new set obviously not this brand… BE AWARE

Helpful?126TMDE7O1CX13597063829
Apr 11, 2023
Eric B
1 out of 5 stars
1 out of 5 stars review

NOT a quality product

Purchased set 03.25.23 / Received set 03.30.23. I was concerned the moment I opened the box and the fist thing that I saw was a warning to only use low to a maximum medium heat. I am unable to comprehend their logic when it comes to the oven -- How are these pans supposed to be oven safe up to 450 degrees but can't be used on the stove on anything higher than medium??? -- RED FLAG. I decided to take them for a test drive so I opted to make a pot of chili using the 6 quart dutch oven. At no time was the on anything higher than medium low. I made certain to follow the other warning to only used silicone utensils. I even used a silicone ladle when serving it. I washed the pan I only used a washcloth and regular dawn dish soap and water. I dried the pan with a clean dish towel When I went to put the pan up this morning on 04.01.23 I noticed an area on the bottom of the pan that I thought looked like I had missed when I washed it. To my dismay however it was actually the non stick ceramic coating coming off of the pan. I inspected the rest of the pan and discovered another area that was doing the same thing opposite the first on the bottom of the pan. I also noticed that there are many small black (dots) marks on the pan bottom where the ceramic coating is not attached any longer. I will be returning this set tomorrow (04.02.23) to my closest club. Highly disappointed to see the lack of quality that I received.

Helpful?126TMDE7O1CX13597063829
reply from Member's Mark

We are sorry to learn this, Eric, and completely understand your frustration and disappointment in this set. We hope the return process was hassle-free and if you need any further assistance please contact Member Support at (888) 301-0332.

Nov 24, 2022
Ann2472
3 out of 5 stars
3 out of 5 stars review

Great deal

I got these last year at the store in gray. They have been all they are promised to be. The only issue is a scratch or two on the small saucepan which I use daily or nearly. These are heavy and the nonstick is great but also these pans are heavy and well made in my experience.

Helpful?126TMDE7O1CX13597063829
reply from Member's Mark

Thank you for the review and feedback Ann2472. We recommend using wooden or silicone utensils with this set to avoid any scratches or chips in the pans.

Oct 8, 2022
Texas girl
5 out of 5 stars
5 out of 5 stars review

amazing

I bought this set based off of reviews on here and I am very thankful I did. My mom and I both love it! It looks gorgeous (I’ve only had it for a month of almost daily use, and I haven’t noticed any chipping on the exterior or interior) and it is truly non stick. It cleans up beautifully too. I have been babying it to be honest, due to the reviews saying it chips but so far so good.

Helpful?126TMDE7O1CX13597063829
Jul 19, 2022
Kate
2 out of 5 stars
2 out of 5 stars review

terrible quality

I am so sad to write this because I searched high and low for this set for months on end. Finally found the cream set and wow were my dreams crushed. This beautiful gorgeous set does not have any durability. They stained the first time using them despite immediately hand washing once I was done using so don’t think about using any colored sauces. Also if anything burns in the pan it will strain it forever. I only used the on medium low heat and still had scorch marks on the bottoms from the burners as well. The cream is chipping on the outside after 2 uses. And the pot with the strainer is impossible to use together. It overflows with a box of Kraft macaroni even only putting enough water to cover the pasta and it continuously spills out the sides creating more burn marks. I’m mad at myself for spending the money and selling my nice calphalon set for this. While it is so beautiful it’s not worth it.

Helpful?126TMDE7O1CX13597063829
Dec 29, 2023
TheStand
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Outstanding Value

We were worried about ordering these because many said they would not work with their induction ranges. They work perfectly with our Samsung Induction range. They are really nice looking and almost match our Caraway 8" skillet. The set feels like a high quality set. Very happy with the purchase and would recommend!

Helpful?126TMDE7O1CX13597063829
Aug 7, 2023
Tayfost
1 out of 5 stars
1 out of 5 stars review

Nonstick coating is gone after 4 months

Gorgeous set, however I’ve had the set for less than 4 months and the frying pans are totally trashed. I’ve followed the usage instructions as far as hand washing and only using at medium heat, but the nonstick coating is completely gone at this point and the pans have started to actually burn and turn brown when I use them. I wouldn’t recommend this set

Helpful?126TMDE7O1CX13597063829
reply from Member's Mark

We apologize for any inconvenience caused. Thank you for your following the instructions. We have more tips for you to keep the shining colors and superior nonstick performance. 1) Keep the cookware inside and outside completely clean and dry before cooking. 2) Never use hard objects on the nonstick surface. 3) Place a piece of paper towel or cookware protector between each piece when storing. 4) Be cautious when placing the pans on and off any location. 5) It is crucial to prevent open flames from reaching the walls of the cookware. However, A deep cleaning of the non-stick surface can help restore performance. This may include soaking overnight in hot, soapy water and then thoroughly washing the surface the next morning. As a reminder, all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund anytime.

Aug 11, 2024
Ryan Webb
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Durability is Lacking

These pans are great for day to day use, especially at that price point. We did experience the skillets losing their non-stick properties after about 4 months. These skillets were used daily, and otherwise have held up very well. Sam’s warranty was contacted and they replaced the skillets with no issue.

Helpful?126TMDE7O1CX13597063829
reply from Member's Mark Team

To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. As a reminder: 1) Use it on low to medium heat consistently. 2) Ensure it cools to room temperature before washing. 3) Hand washing recommended although dishwasher safe. If you are still unhappy, please know you can exchange or return the set for a full refund as part of the Member's Mark 100% Satisfaction Guarantee.