Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set forMember photos









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Nice set for short term use
It's a beautiful set, and I love the smaller stock pot. I receive lots of compliments on it. They washed really easily in the beginning. I have now had them 2.5 years. I wanted to do all I could to ensure these lasted. I purchased a storage rack for them so they each have their own shelf in my cupboard to avoid nesting them. I've only used silicone or plastic utensils, and I handwash them with a soft sponge. I also never cook on more than a medium heat. Despite this, the outside has gotten dinged easily, first noticing this a few months in. Also, the inside of the pans I use the most are worse for wear and have been in need of being replaced for at least 6 months. The inside has small chips and gashes, as well as doscoloring. It's a nice set, as long as you are careful with them and plan to replace in a couple years.
Pretty but ....
I really wanted to like this cookware set but like many others was displeased. Only after a month two of the pans I use often started to flake, show discoloration. Followed the manufacturer disclosures in regards to type of utensils, heat setting and washing method. Perhaps there's was a defective batch, would really have liked to keep them.
Thank you for your feedback. We will look into this and glad to hear that you took advantage of our satisfaction guarantee.
Chipping Badly
I waited for this set to be available and have been very happy with them, however the grey color is chipping off the outside of the pots, pans and lids even with only hand washing them. I’m disappointed in the overall quality and would not recommend these for purchase.
Thank you for the feedback and review, Jake. We are sorry to learn about your experience with the pan set. Please remember all Member's Mark items come with a 100% Satisfaction Guarantee and can be returned at any time. We appreciate that you have been handwashing your pans and would also recommend waiting until the pans have completely cooled before cleaning. And remember harsh detergents and abrasive cleaning pads will also damage coating.
interior amazing, exterior lacking
Let me preface saying that I wanted to love these so much. However, I have a wolf range and after 2 uses the exterior has chipped. I followed all instructions with washing, drying, heat medium low, etc. ! The inside tho is amazing but I am unfortunately returning! Perhaps a lower powered cooktop would be better.
Thank you for the feedback and for following the instructions. Here are a few more tips for using ceramic cookware: 1. Cook on low to medium heat, always. Since aluminum provides excellent conductivity and delivers even heat distribution, high heat is unnecessary. The use of high heat can permanently discolor and reduce the durability of the cookware. 2. Selecting proper burner size, so heat touches the bottom of the cookware and does not climb up the side walls. 3. We recommend carefully placing pans on and off because sliding across metal stovetops may damage the cookware base. Please know all Member’s Mark items come with a 100% Satisfaction Guarantee and can be returned anytime for a full refund.
Verified Purchase
Durability is Lacking
These pans are great for day to day use, especially at that price point. We did experience the skillets losing their non-stick properties after about 4 months. These skillets were used daily, and otherwise have held up very well. Sam’s warranty was contacted and they replaced the skillets with no issue.
To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. As a reminder: 1) Use it on low to medium heat consistently. 2) Ensure it cools to room temperature before washing. 3) Hand washing recommended although dishwasher safe. If you are still unhappy, please know you can exchange or return the set for a full refund as part of the Member's Mark 100% Satisfaction Guarantee.
Disappointed
I will start with the positives. They are beautiful. I love the gold accent and the Navy is just beautiful. They cook beautifully. They don’t stick and are easy to clean. I thought I had found my dream cookware! Now where the disappointment comes in is that I have owned these 3 months. They are chipping and scratching like crazy. The outside around the edges and the lids seem to be chipping the worst! The inside where the cooking surface has started to chip away as well. I am the only one in my home that cooks with these as well as the only one who washes them. I use only wooden and silicone utensils when cooking. I wait until they have cooled off before putting in water. I have babied this set as I wanted them to last but even with as careful as I am, they have not lasted! I don’t know if I got a bad batch or what is happening!
Thank you for your feedback. We have some tips from the instruction manual to maintain the cookware finish. The lids are made from cast aluminum for secure fitting and even heat distribution, which is heavier than conventional glass lids. Extra caution must be used when covering lids to cookware. Although this cookware set is dishwasher safe, HAND WASHING and drying are always recommended to help maintain the original look and performance of the interior and exterior finishes. When hand washing, use liquid dishwashing detergent and a sponge, nylon pad, or dishcloth when cleaning cookware. A non-abrasive polishing cleanser may also be used for stains. Do not use oven cleaner, harsh detergents, chlorine bleach, steel wool, or other abrasive cleaning pads. Please remember all Member’s Mark items come with a 100% Satisfaction Guarantee and can be returned anytime for a full refund.
Disappointing
I purchased the set in cream. Out the box beautiful! As time went on the do not withstand use and stay beautiful. The food would stick and burn despite using the pans as directed. The outside holds food stains and over time loses its beauty. They don’t heat up as quickly either. Overall two stars. If you just want a set to look pretty but not last a long time … this is it.
Worst Experience Ever
Ordered this for a Christmas present and Sam's never delivered plus their customer service was zero help with helping me locate it at a local club. In fact, one of the customer service reps put me on hold and never came back. By far, one of the worst online buying experiences I've ever encountered... I can't see myself or my family buying much from this company in the future because they're terrible!!!
We're sorry for this experience, Crunch1, and ask that you please contact Member Support at (888) 301-0332 and give them an opportunity to make this right for you.
VERY IMPRESSIVE
I bought this cookware initially drawn by the sleek and modern design. I was taking a chance on the deliverance of durability and functionality. I bought the white set about six months ago and i can honestly say I am very impressed with the overall performance of the entire set. I cook for a family of 6 and use this ceramic cookware at least 5 days a week. The cooking overall performance is very impressive from maintaining heat balance to durability. No scratches or dullness thus far!
not good
Wanted to love them but they are so bad. The flat ones are completely useless and everything sticks to them. And trust me when I say I followed all care directions and they are just so bad :/ I wish they would have worked out because they are so pretty but they don’t last looking pretty. Aside from everything sticking the outside gets ugly really fast and starts to peel.
We are sorry to hear about your experience, jessica. The best way to maintain ceramic cookware is to wash up after you finish cooking. 1. Make sure that the ceramic cookware cools down properly. This is a good tip to follow for all cookware to minimize the changes of cookware. Turn off the stove, and wait until the cookware is cool to the touch. 2. Wash ceramic cookware using warm water, mild washing up liquid and a soft sponge or washing pad. 3. If the food stains are tough then soak the ceramic cookware in water for 30 minutes before washing. you can prolong the life of your ceramic cookware through proper storage, ensuring regular deep cleaning, and cooking on low to medium heat. Also, this set comes with the Member's Mark 100% Satisfaction Guarantee and can be returned anytime.