At first the mattress was comfortable, but that only lasted a few months. After a year or so, the mattress has started to lose shape and I have been noticing the lack of quality sleep.

Very comfortable bed to sleep on. After the second night I realized it was softer than I needed my bed to be. Other than that its a great buy. If you need something right away like I did. Furniture stores are on back order.

This mattress is to soft for me. I will go back to the Serta sleep to go luxury edition as that is nice and firm. I would think that this bed would need to be replaced in less than two years

Brought it home Saturday, only the 3rd night in it but it has a really unpleasant odor. Please tell me the smell goes away. Comfortable mattress for the price but hard to say I'm happy so far.

For the price you cant really complain but, super firm mattress not comfortable feel every single movement of partner. Sleeps HOT and is giving us both shoulder, hip and back pain.

I jjust purchased the Hotel queen 12” gel foam mattress yesterday. I didn’t know I wasn’t suppose to sleep on it until 24 hrs later. Anywho, I slept very well. THUMBS UP on this product. I didn’t know anything abt foam mattresses. Lol

"Firm" should not be in the description of this mattress. This mattress is not firm and does not have any support along the edge. I have purchased several mattresses from Sam's Club over the years, and this is the only one that disappointed me.

[This review was collected as part of a promotion.] This is the best and most comfortable Hotel Premier Collection Member's Mark 12-Inch Mattress that I have ever had. I have been working from home for the last three weeks so the Hotel Premier Collection Member's Mark 12-Inch Mattress has been my office. I can say that it’s an office I never would like to leave that’s how great it feels. I know that this has been the best sleep that I have had in years no waking up at night or tossing and turning just peaceful sleep. I liked that it was easy for me to move around on my own. You have to wait a few days for the Hotel Premier Collection Member's Mark 12-Inch Mattress to fully expand. I am so in love with this Hotel Premier Collection Member's Mark 12-Inch Mattress I would recommend it to all of my family and friends.

[This review was collected as part of a promotion.] I have ordered foam mattresses before, and I will never go back to a box spring mattress. I think I read that you spend a third of your life sleeping and having the right bed really makes a huge difference. I used to wake up with lower back pain, from pressure on my hips. Finding the right mattress really is a life-changer. It's important to find one that is the right firmness depending on how you or your partner sleep. We got this mattress in a box, and you have to unroll it and let it expand to the full size. As with most memory foam mattresses, there was a bit of a plastic/rubbery smell, but it airs out really good after a day or two. This is extremely comfortable, and we put it in our guest room for now, but it'll likely become our son's mattress when he's ready to move up in bed size. I'm extremely happy with the quality and support of this mattress.

[This review was collected as part of a promotion.] Odds are that like me, you also take your mattress for granted and may never realize how big of a difference a good mattress can make in your quality of life - until you find it! After trying various types of mattresses with all kinds of materials and thicknesses, I've finally found one on which I can wake up completely rejuvenated without any signs of a sore back. I can wholeheartedly recommend this Member's Mark 12-in mattress. Give it a shot and you won't go back.