Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,376 ratings1,531 reviews
  1. 5 stars70% (2,347)
  2. 4 stars12% (419)
  3. 3 stars6% (211)
  4. 2 stars4% (127)
  5. 1 star8% (272)

Member photos

  • +79 images
Sort by |
Showing 841-850 of 1,531 reviews
Jan 11, 2025
Donna
5 out of 5 stars review

Verified Purchase

Good mattress

The Nectar mattress was not available in time for guests, so I ordered the Members Mark equivalent, and it seemed to be very similar. I did notice that the top fabric bunched up in a few places.

Helpful?2P0LE98T4IU013596963265
Dec 16, 2022
Eldon
5 out of 5 stars review

Great Value

At $399 I thought I'd take the chance and get in hopes of helping back pain and thankfully it did just that! With my old mattress I would wake throughout the night with terrible hip and back pain. With this one I sleep great.

Helpful?2P0LE98T4IU013596963265
May 20, 2021
itsucks
1 out of 5 stars review

No Support

Terrible do not waste your money. Horrible product, provides ZERO support. If two are sleeping you end up in a hole at the center because of how soft unsupportive it is.

Helpful?2P0LE98T4IU013596963265
Jan 25, 2025
Chris
1 out of 5 stars review

Horrible

This mattress is aweful! The 12" must have been measured by a man, because it's only 10". There is NO support, and my wife and I both woke up with terrible back pain. I've slept on cots that were more comfortable.

Helpful?2P0LE98T4IU013596963265
reply from Member's Mark Team

We're sorry the mattress was too soft for you and your wife, Chris. Thankfully you can exchange or return it for a full refund with the Member's Mark 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 if you need assistance.

Aug 21, 2020
sleep
4 out of 5 stars review

Great mattress

This is a very nice mattress. At first I felt it was a bit too firm, and I prefer a softer mattress that still is supportive. It did take a couple weeks of sleeping on it to start feeling a bit softer and is now the right mix of soft and supportive.

Helpful?2P0LE98T4IU013596963265
Dec 13, 2025
JEAN
1 out of 5 stars review

Waste of money

I ordered a queen firm mattress and it is not firm at all and has not inflated properly and it’s been up for three days. I am very disappointed. It is saggy and lumpy and looks like I have had it for 16 years instead of three days.

Helpful?2P0LE98T4IU013596963265
Jan 10, 2026
Alex
3 out of 5 stars review

Size Matters

Although the mattress is advertised as 12 inches, mine has only reached 10.5 inches and it's been 5 days. Other than that I do feel like it's super comfy! But since it's not expanded fully it's not sitting on my box spring correctly

Helpful?2P0LE98T4IU013596963265
Nov 28, 2025
THOMAS
1 out of 5 stars review

Would not recommend.

I bought the mattress a little over a year ago. It was ok at first and i didn't mind it. Now it is sunk in the middle. I have been experiencing hip pain recently and I think the mattress is the cause.

Helpful?2P0LE98T4IU013596963265
Nov 22, 2025
anonymous
5 out of 5 stars review

Amazing mattress!

We prefer a mattress on the softer side and this is perfect even at medium! We now have three of them in the house and one of them in our RV! The perfect mattress!

Helpful?2P0LE98T4IU013596963265
Nov 21, 2025
anonymous
5 out of 5 stars review

As good as the big name brands. If you look at the specifications, it is very similar so I thought I would give it a try. I ordered the Ultra Plush model and it is super comfortable. It still gives you support, but so luxurious!

Helpful?2P0LE98T4IU013596963265