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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,376 ratings1,531 reviews
  1. 5 stars70% (2,347)
  2. 4 stars12% (419)
  3. 3 stars6% (211)
  4. 2 stars4% (127)
  5. 1 star8% (272)

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Showing 811-820 of 1,531 reviews
Jan 11, 2024
Lhall
5 out of 5 stars review

Verified Purchase

Great mattress

Very soft & comfortable. It expands 12" high that you don't need a box spring underneath. Love this.

Helpful?2P0LE98T4IU013596963265
Jun 23, 2024
Pcmike7
4 out of 5 stars review

Verified Purchase

Not firm but comfortable

It's a very good mattress but it is not in any way firm. The edges do have a lot of give but overall it's comfortable.

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Nov 15, 2021
Eric
5 out of 5 stars review

Verified Purchase

Comfortable and firm mattress

Ease of pickup in a box with wheels is impressive; bed is firm and comfortable despite being shrink wrapped in a box.

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Nov 15, 2024
Patrick
5 out of 5 stars review

Verified Purchase

Highly recommend

These are great mattresses. I’ve bought several over the years. Feel like new after 10 years. Firm and comfortable

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Nov 23, 2020
J C
5 out of 5 stars review

Verified Purchase

Great buy

Perfect mattress for my extra tall teenage boy. He says its the perfect hug at night yet is still firm enough. Very pleased

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May 4, 2023
Maryjo
5 out of 5 stars review

Verified Purchase

Comfy mattress

Best mattress I’ve had in my life. So comfy. I was skeptical when I purchased it but was amazed by the comfort I get from this.

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Feb 18, 2026
Trenise
5 out of 5 stars review

Good Mattress!

I brought this mattress for my son to replace his old mattress. This mattress is perfect for him! I slept on it as well. Very comfortable and does not dip like some of the reviews stated.

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Jan 12, 2026
NICK
2 out of 5 stars review

Too soft

Bought the medium firmness model and it’s WAY too soft. I don’t even trust the firm option now. Going to return and look at different brands.

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Feb 5, 2026
MARLENE
1 out of 5 stars review

Ultra soft not firm

I ordered a firm mattress and what I received was ultra soft. My back has hurt ever since I received this mattress.

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Jun 7, 2025
Jason
1 out of 5 stars review

Didn't last

I weigh 180, in less than a year there was a crater in the bed. It was comfortable for a few months, though softer than expected. Broke down very quickly. Now it's really uncomfortable, offers no support.

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reply from Member's Mark Team

We apologize for the issues you're experiencing with your mattress, Jason. Please note all of our mattresses come with a 10-year manufacturer's warranty. We'd like to assist you further, please contact Member Support at (888) 301-0332.