Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,370 ratings1,528 reviews
  1. 5 stars69% (2,342)
  2. 4 stars12% (419)
  3. 3 stars6% (211)
  4. 2 stars4% (127)
  5. 1 star8% (271)

Member photos

  • +79 images
Sort by |
Showing 641-650 of 1,528 reviews
Dec 19, 2025
WESLEY
5 out of 5 stars review

Great high quality mattress!

The bed came well packaged and very securely wrapped. As soon as I opened the packaging it completely sprung into shape with no issue. We're waiting a full 24 hours before laying on it. We ordered the medium and it's plenty soft and plush. I think it's perfect for my daughter but for me personally I would use the firm.

Helpful?2P0LE98T4IU013596963265
Nov 27, 2025
TAMEEKA
5 out of 5 stars review

Exceeded my expectations!

I was in a financial and time crunch. I recently moved and had to purchase a matress quickly. Admittedly, I turned my nose up, assuming the store brand would not be comparable to the major matress brands. Bae-be was I wrong, wrong-wrong. This bed is firm like I like and applies the perfect amount of pressure to my lower back.

Helpful?2P0LE98T4IU013596963265
Nov 21, 2025
FanofSams
1 out of 5 stars review

Poor Craftmanship

I bought this mattress in May of 2025. My grandchildren came and stayed a week in Oct of 2025. I have enclosed pictures of what the mattress looked like after that week, I could not iron the bumps down, I could not smooth the bumps down and they showed when the bed was made up. Look really tacky. I was shocked and surprised as Sam's products are usually some of the best. I always shop Sam's before going somewhere else. Sam's did send a pickup company to get the mattress and I did not have to take it to the store.

Helpful?2P0LE98T4IU013596963265
reply from Member's Mark Team

We apologize for this experience and ask that you contact Member Support at (888) 301-0332 and give them an opportunity to make this right for you.

Nov 29, 2024
Steveo
5 out of 5 stars review

Verified Purchase

Buy it

Great buy great price, grand daughter loves it

Helpful?2P0LE98T4IU013596963265
Dec 6, 2023
KonaGirl
5 out of 5 stars review

Verified Purchase

Excellent!

Love the mattress! So comfortable and reasonable price

Helpful?2P0LE98T4IU013596963265
Mar 30, 2024
Fran Shelton
5 out of 5 stars review

Verified Purchase

Frances Shelton

Very comfortable, less tossing and turning. Good support as well.

Helpful?2P0LE98T4IU013596963265
Dec 17, 2023
3256609144
4 out of 5 stars review

Verified Purchase

chronic pain

Hotel premier 12" is very comfortable. I recommended highly if having any back pain.

Helpful?2P0LE98T4IU013596963265
Dec 11, 2023
SAMs regular customer
2 out of 5 stars review

Verified Purchase

Too much sponge

It’s good foam and too much spongy, so please have look first and than buy

Helpful?2P0LE98T4IU013596963265
Nov 10, 2021
Keely
5 out of 5 stars review

Verified Purchase

Mattress

This mattress is extremely comfortable

Helpful?2P0LE98T4IU013596963265
Aug 24, 2024
Sarah
5 out of 5 stars review

Verified Purchase

Great mattress

Ordered the medium for my son and the plush for my daughter and they both love them!

Helpful?2P0LE98T4IU013596963265