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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,472 ratings1,576 reviews
  1. 5 stars69% (2,409)
  2. 4 stars12% (423)
  3. 3 stars6% (219)
  4. 2 stars4% (134)
  5. 1 star8% (287)
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Showing 501-510 of 1,576 reviews
Oct 29, 2025
Reviewer name: Kat
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great mattress

this mattress is high-quality and extremely comfortable and a great price. I even got up to the register and it was another $75 off as I could not believe it! I have a nectar mattress at home which I absolutely love but the quality of this is very comparable! For a third of the prize. Highly recommend

Helpful?2KZ9C46TI1Q813596963265
Dec 29, 2025
Reviewer name: ROBYN
1 out of 5 stars
1 out of 5 stars review

Terrible product and impossible return

Defective-as others have stated, it has a lump in the middle. Bought it for my guest room. Contacted Sam's through chat to find how to complete a return. They just said I needed to talk to the store. Store said I could put it back in the box (which is impossible) or wrap it in plastic. Then I get to stuff it into my car (which it won't fit in) and drive it back. I also don't live near Sam's so this whole thing is incredibly inconvenient. I tried to upload a picture, but this app only gives me an error message.

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Dec 1, 2025
Reviewer name: DEBBIE
2 out of 5 stars
2 out of 5 stars review

NOT firm at all!

Bought this for the reviews, it is NOT FIRM at all. Actually going to return it. Not sure on the great reviews. If you want soft and squishy and back breaking go for it. NOT FIRM, returning it due to so soft I am crippled. I ordered firm for a reason and this is not it.

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Dec 31, 2025
Reviewer name: Jennifer
2 out of 5 stars
2 out of 5 stars review

Worked in a jam. Picked up a mattress on the cheap after ours was ripped my movers. I also picked up 2 twin xl for 2 of my kids after they got new beds. I shoukd have known better for our adult bed. It was comfortable for a little over a year, then had noticeable dips and sag in the top layer. My partner and I both weigh between 140-150, so we aren't overly large people. Rotating the mattress didn't help prevent the sag. After 1.5 years my back couldn't take it anymore, and this mattress had to go. I'm also noticing a bit of sag in the 8 year old's mattress. She's under 100lbs AND doesn't live with us/sleep here full time. The top layer just doesn't hold up. No issues on the mattress for the 4yr old but... she's 4. Same thing there - that she doesn't sleep over at our place every night. Wishing I had just gotten innerspring mattresses for the kids, and gone back to our original mattress (Tuft and Needle) from the get go.

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Nov 27, 2025
Reviewer name: TAMEEKA
5 out of 5 stars
5 out of 5 stars review

Exceeded my expectations!

I was in a financial and time crunch. I recently moved and had to purchase a matress quickly. Admittedly, I turned my nose up, assuming the store brand would not be comparable to the major matress brands. Bae-be was I wrong, wrong-wrong. This bed is firm like I like and applies the perfect amount of pressure to my lower back.

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Jan 6, 2026
Reviewer name: AG
5 out of 5 stars
5 out of 5 stars review

Don't let the price make you doubt your purchase

I have purchased 4 of these over the last 2- 3 years and will continue to purchase them. I had my doubts based on the price point, but I was pleasantly surprised. I originally bought them for me kids and they liked them. I recently purchased one for my guest room and have slept on it the last 2 nights. I realize that I need to replace my own mattress after only 4 years because I slept so well on this one!

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Nov 21, 2025
Reviewer name: ERICH
2 out of 5 stars
2 out of 5 stars review

Measurements off not Twin XL sized

Delivery from different locations took longer than initially projected. One box was overstuffed, as if it had been repackaged. After a few days they mattress was about 10.5 tall and 4 inches too wide at 42". They have been slept on 2 weeks and unpacked about a month. Still over 40" wide, making the 2 5-6 inches wider than a split king should be. Its risen a bot to almost 11", but still an inch short of 12" expected. It is plenty plush and not uncomfortable to sleep on but sheets and mattress pads were strained fitting over and likely why they measure narrower now. Not sure they'd stay compressed width wise with both off.

Helpful?2KZ9C46TI1Q813596963265
reply from Member's Mark Team

We're sorry to learn you are unhappy with your mattress, ERICH. Please contact Member Support at (888) 301-0332 and they'll do their best to make this right for you.

Jan 23, 2026
Reviewer name: James
1 out of 5 stars
1 out of 5 stars review

Very disappointed.

Bought this mattress on 02/06/2023. It is now 3 years old and it is junk. A year ago it started to bunch up in places, and now sags with no support. From the sounds of others comments, no point in trying to get warranty service. Both my wife and I now have back problems.

Helpful?2KZ9C46TI1Q813596963265
reply from Member's Mark Team

We're sorry your mattress did not meet your expectations, James. If you would, please contact Member Support at (888) 301-0332 and they will do their best to make this right for you.

Nov 21, 2025
Reviewer name: FanofSams
1 out of 5 stars
1 out of 5 stars review

Poor Craftmanship

I bought this mattress in May of 2025. My grandchildren came and stayed a week in Oct of 2025. I have enclosed pictures of what the mattress looked like after that week, I could not iron the bumps down, I could not smooth the bumps down and they showed when the bed was made up. Look really tacky. I was shocked and surprised as Sam's products are usually some of the best. I always shop Sam's before going somewhere else. Sam's did send a pickup company to get the mattress and I did not have to take it to the store.

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reply from Member's Mark Team

We apologize for this experience and ask that you contact Member Support at (888) 301-0332 and give them an opportunity to make this right for you.

Dec 14, 2025
Reviewer name: Beth
1 out of 5 stars
1 out of 5 stars review

Not Satisfied

This is a complete letdown. Bought a queen and two twins. All three of them have some weird bunched up sections on the tops. The twins expanded ok. The queen barely reached 10 1/2 inches. The sheets will not stay on at all because the bed is so thin and slippery. It is the most uncomfortable mattress ever. My body is in such pain. Dropped a load of money and disappointed.

Helpful?2KZ9C46TI1Q813596963265