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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,404 ratings1,540 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (128)
  5. 1 star8% (275)

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Showing 501-510 of 1,540 reviews
Feb 2, 2021
Michelle V
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best nights sleep!!!

This mattress is awesome! It’s firm but soft, the thickness is perfect... not too thin and not too thick. My sheets fit so I didn’t have to purchase anything new. It’s great! Easy to assemble and the smell was not that bad either. We set it up and gave two whole days to air out before we slept on it. Will definitely purchase this again if I need a new mattress in the future.

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Jan 28, 2025
Chris
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Review opinion after a few weeks of use

A little larger than 60"x80" standard queen, overhangs the box springs about 3" on each side, not really an issue, just observation. Replace a foam "Sealy" mattress, this unit is much warmer than the Sealy, the upper memory foam is softer, and the underlying foam does support well, for a "medium" firmness. Had to modify covers to compensate for additional warmth of the mattress. Sturdy mattress, somewhat heaver than previous, hope this means more foam.

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Dec 4, 2024
GW
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Came Recommended by Friend

The only draw back was being careful not to damage the mattress removing it from the vacuum seal / plastic wrap. Was a hidden bonus though; gave us the required wrap for the old mattress disposal in our area. Grandson loved it for says it is very comfortable and just the right firmness.

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Jan 18, 2024
Andy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Members mark mattress

Decent mattress for our young boy as the other one he had was old and a newer memory foam mattress was a great idea. Only got 4 stars since mattress didnt fully expand like other reviews even after 72 hrs but for the sale price of 200, i couldn't beat that anywhere. He says its comfortable and sleeps good so we will keep it.

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Nov 21, 2025
FanofSams
1 out of 5 stars
1 out of 5 stars review

Poor Craftmanship

I bought this mattress in May of 2025. My grandchildren came and stayed a week in Oct of 2025. I have enclosed pictures of what the mattress looked like after that week, I could not iron the bumps down, I could not smooth the bumps down and they showed when the bed was made up. Look really tacky. I was shocked and surprised as Sam's products are usually some of the best. I always shop Sam's before going somewhere else. Sam's did send a pickup company to get the mattress and I did not have to take it to the store.

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reply from Member's Mark Team

We apologize for this experience and ask that you contact Member Support at (888) 301-0332 and give them an opportunity to make this right for you.

Dec 4, 2025
James
2 out of 5 stars
2 out of 5 stars review

Medium feels like ultra plush

The reviews about it being too soft are correct. I have another memory foam mattress. Different brand. That is plush and isn't nearly as soft as this medium. It feels like you went to sleep on an air mattress and woke up in the middle of the night and it was flat. This is excessive. I like plush. But this is next level. It almost has me wondering if they put the wrong one in the box

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Mar 28, 2024
Sreph
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works

It works in a pinch. It's comfortable and firm, but very squishy on the edges. If you want a bed you can sit on the edge of, this is not it. For the price it's fine. I arrived earlier than expected, which was awesome. Can't go wrong with a Member's Mark item!

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Feb 23, 2025
Mmmmm
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice bed

Nice bed not as good of quality as the one I bought in this brand 4 years ago but still nice just. was wishing it was the same. It’s a little softer than the previous. Only perched a new one because wanted a bigger bed had a queen and just bought the king. Would still highly recommend. Just wanted to let everyone know it is quite a bit softer.

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Dec 18, 2023
SPE
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Value - Very Comfortable

Our guest reported that this mattress was very comfortable. For the price (about $300 for full-size) it appears to be an excellent value and I was able to pick it up and transport it by myself (comes in a rectangular box). Just needed help getting it upstairs.

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Aug 5, 2023
HappynAL
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cool, Comfortable and Relaxing

Absolutely love! It arrived in an easy to handle box (little heavy but manageable). Packaging was great but you need to have your mattress where you want it before you start unpacking. As soon as you start unwrapping your mattress is going to continue to increase in size. It’s so comfortable and it has the cooling fabric. Highly recommend! We are now replacing all our mattress with this type.

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