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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,472 ratings1,576 reviews
  1. 5 stars69% (2,409)
  2. 4 stars12% (423)
  3. 3 stars6% (219)
  4. 2 stars4% (134)
  5. 1 star8% (287)
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Showing 441-450 of 1,576 reviews
Feb 18, 2022
Reviewer name: bob27
1 out of 5 stars
1 out of 5 stars review

Item came damaged, in addition to poor quality

Item came in damaged. It also didn't fully expand, perhaps due to the damage. Return and refund process is also a nightmare, and Sam's expects you to take some of that burden of the process.

Helpful?2KZ9C46TI1Q813596963265
Aug 18, 2023
Reviewer name: Kathy H
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible mattress

The mattress is so soft that when you sit on it the ends raise up and it sinks about 6 inches where you’re sitting. Worst mattress I’ve ever owned. I wouldn’t recommend the mattress.

Helpful?2KZ9C46TI1Q813596963265
reply from Member's Mark

We're sorry to learn you are unhappy with your mattress, Kathy. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jun 24, 2024
Reviewer name: Larry
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Price for Comfortable Mattress

I was a bit apprehensive about this type of mattress, but so far it is very comfortable and I'm sleeping much better. I bought the TWIN-XL, nice size.

Helpful?2KZ9C46TI1Q813596963265
Dec 23, 2023
Reviewer name: Doug
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Better than an air mattress!

Good choice for when I have more guests than beds. And after they've gone, I can put it in a vacuum storage bag and roll it up to put in the closet until I need it again.

Helpful?2KZ9C46TI1Q813596963265
Apr 26, 2022
Reviewer name: kent1138
5 out of 5 stars
5 out of 5 stars review

Perfect mattress

There shouldnt be any bad reviews for this mattress..it does just what its supposed to Right out of the box instantly more than 12 inches on every side...and soft yet firm just right My daughter and I love it...perfect mattress at a good price

Helpful?2KZ9C46TI1Q813596963265
May 20, 2021
Reviewer name: itsucks
1 out of 5 stars
1 out of 5 stars review

No Support

Terrible do not waste your money. Horrible product, provides ZERO support. If two are sleeping you end up in a hole at the center because of how soft unsupportive it is.

Helpful?2KZ9C46TI1Q813596963265
Jul 16, 2025
Reviewer name: NickInAr
3 out of 5 stars
3 out of 5 stars review

Not for me

Bought this to replace a Serta Memory Foam, but it is not cutting it for me. I'm a small woman and already feeling an indentation just a few months in. We bought the medium, but I now I'm afraid to try the firm

Helpful?2KZ9C46TI1Q813596963265
Jan 21, 2023
Reviewer name: Myriam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bed frame and mattress

This mattress is very comfortable I love my bed I just had knee replacement it feels wonderful with the adjustable bed frame and the price is reasonable

Helpful?2KZ9C46TI1Q813596963265
Jul 5, 2024
Reviewer name: Kat
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this mattress

Sleeps great. Easy to carry and expanded quick. Tried on a platform, but it slid around too much. Using it on boxsprings. It's one of the most comfortable mattresses I've also on.

Helpful?2KZ9C46TI1Q813596963265
Jan 25, 2025
Reviewer name: Chris
1 out of 5 stars
1 out of 5 stars review

Horrible

This mattress is aweful! The 12" must have been measured by a man, because it's only 10". There is NO support, and my wife and I both woke up with terrible back pain. I've slept on cots that were more comfortable.

Helpful?2KZ9C46TI1Q813596963265
reply from Member's Mark Team

We're sorry the mattress was too soft for you and your wife, Chris. Thankfully you can exchange or return it for a full refund with the Member's Mark 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 if you need assistance.