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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,404 ratings1,540 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (128)
  5. 1 star8% (275)

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Showing 371-380 of 1,540 reviews
Jul 22, 2026
Sparebedroomsleeper
3 out of 5 stars
3 out of 5 stars review

OK, lasted 3 years of light use

Bought 3 years ago for spare bedroom. Light use for single sleeper. Developed lump in between centre and edge of bed. Mattress covering developed ripple in that area, can be felt under sheet and mattress pad as mildly annoying. Otherwise seemingly comfortable mattress.

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Sep 10, 2023
Gilbert
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Self inflatable mattress are the worse!

I returned a self-inflating mattress i had for 2 year s that collapse in the middle after 1 year. This mattress is promoted as being a hotel mid-firm mattress and It is the worst! You sink immediately into the mattress upon laying down. It has no support!!! It is also a self inflating mattress! I will be returning it once i can afford a REAL MATTRESS that requires 2 people to deliver it!!

Helpful?3EZQ70BELA8J13596963265
reply from Member's Mark

We're sorry to learn you aren't satisfied with your mattress, Gilbert. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Aug 5, 2023
HappynAL
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cool, Comfortable and Relaxing

Absolutely love! It arrived in an easy to handle box (little heavy but manageable). Packaging was great but you need to have your mattress where you want it before you start unpacking. As soon as you start unwrapping your mattress is going to continue to increase in size. It’s so comfortable and it has the cooling fabric. Highly recommend! We are now replacing all our mattress with this type.

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Sep 28, 2024
Trent
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable! Great Price!

Great value for the quality of mattress. We bought this for our daughter’s room. This is perfect for a young kid. The softness is a little plush for my liking but I prefer a firm bed, but it’s perfect softness right out of the box according to my wife and daighter.

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Apr 4, 2024
KR
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable mattress so far

I ordered this mattress for a vacation home. The price is perfect and the mattress was easy to set up. The mattress is comfortable so far. My only complaint is that I ordered 4 mattresses in different sizes to be shipped to my house. The boxes were not clearly labeled with the size of the mattress inside of the box. They were all shipped in the original box so I would have assumed it would be obvious what size the boxes contained but that definitely was not the case. I had to open the boxes to find the tag located on each vacuum packed and rolled mattress in order to determine which bed frame it belonged with.

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Mar 27, 2024
Raquel
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Strong smell

I am aware that these mattresses will have an odor when opening, that was expected. We are now about a month out from it being opened and I can still smell it when I walk into that room. I am seriously considering returning it regardless of the fact that it is comfortable. The smell is just overwhelming for me.

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Jan 28, 2025
Chris
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Review opinion after a few weeks of use

A little larger than 60"x80" standard queen, overhangs the box springs about 3" on each side, not really an issue, just observation. Replace a foam "Sealy" mattress, this unit is much warmer than the Sealy, the upper memory foam is softer, and the underlying foam does support well, for a "medium" firmness. Had to modify covers to compensate for additional warmth of the mattress. Sturdy mattress, somewhat heaver than previous, hope this means more foam.

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Sep 9, 2024
Jochst
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

An awesome surprise!!

Was greatly surprised by the comfort of a mattress in a box. We ordered the twin in a firm one and it’s great. Haven’t slept on it as we got it for a guest bed, but did lay on it to test it out. Hubby tried it out also and said he could easily sleep thru the nite on it:-)

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Feb 23, 2025
Mmmmm
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice bed

Nice bed not as good of quality as the one I bought in this brand 4 years ago but still nice just. was wishing it was the same. It’s a little softer than the previous. Only perched a new one because wanted a bigger bed had a queen and just bought the king. Would still highly recommend. Just wanted to let everyone know it is quite a bit softer.

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Mar 7, 2022
amatsunshine
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Comfortable Mattress

I must say the mattress was packaged very well. It expanded quickly and I was able to sleep on it the first night, since I let it expand all day. I slept on this less than a week and I have no complaints so far. I added a mattress protector and cover on it just to keep it clean and protected from spills.

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