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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,441 ratings1,563 reviews
  1. 5 stars70% (2,393)
  2. 4 stars12% (421)
  3. 3 stars6% (216)
  4. 2 stars4% (130)
  5. 1 star8% (281)

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Showing 1,521-1,530 of 1,563 reviews
Oct 19, 2023
Reviewer name: MsCarol
1 out of 5 stars
1 out of 5 stars review

Wonderful at first....doesn't last.

Bought this mattress over a year ago with an adjustable base. It was wonderful at first, but now has sunk in areas and permanent wrinkles where the mattress bends with adjustable base. Looking for a replacement now.

Helpful?3EZQ70BELA8J13596963265
reply from Member's Mark Team

We are sorry to hear you are having issues with your mattress, MsCarol. The mattresss comes with a 10 year warranty that protects against the permanent wrinkles you are experiencing. Please reach out to Member Support at (888) 301-0332, and we'll do our best to assist you with a replacement under the warranty.

May 23, 2025
Reviewer name: dar
4 out of 5 stars
4 out of 5 stars review

MM mattress

I purchased a medium plush twin mattress. If i had to do it over, id probably go hard plush twin. It is quite soft but very comfortable. It is great for my hips and lower back.

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Dec 22, 2023
Reviewer name: TD
5 out of 5 stars
5 out of 5 stars review

Great purchase!

I bought this for my 23 year old (twin size). They have been having the best sleep since they started sleeping on it! Financially and logistically this purchase made sense and we are so happy with it!

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Aug 6, 2023
Reviewer name: Rich29
2 out of 5 stars
2 out of 5 stars review

Too soft

Bought last memory foam from Sam’s 20 years ago and was very satisfied. Purchased this one today as it was labeled as medium/firm. Way too soft. Old one is discarded but way more comfortable. Will give it a couple more days to fully expand. May have to return, but how? No way it will go back in box.

Helpful?3EZQ70BELA8J13596963265
reply from Member's Mark

We appreciate your honest feedback on our mattress. It can take a few days of expansion and use for the mattress to settle into its final firmness. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Aug 14, 2021
Reviewer name: lizthegreat38
2 out of 5 stars
2 out of 5 stars review

Comfortable if it wasn’t used

Picked this bed up today and was super excited! It’s our second one so we know what it should look like. Unfortunately, our excitement was diminished when we opened the box. It was not really vacuumed sealed like our other one was. That should have been the first hint something was wrong. Second, the tags were torn off and only the little plastic things that hold them on were left. After we got it on our bed we realized the cover was not straight and one side had weird bumps on it. Also, one end looked like someone had sat on it as it was smashed down (not for the vacuum sealing). Needless to say it was clear this mattress was defective and had been returned, repackaged and resold to us. If you buy one, make sure it is super thin in the vacuum sealed bag. Otherwise, it’s highly likely that it’s been resold. I will say the mattress is super comfortable and our son loves his. Just unfortunate we got a used one! It will be going back tomorrow.

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Jan 27, 2024
Reviewer name: JaneB
3 out of 5 stars
3 out of 5 stars review

Fine for a guest room, but not for everyday use

I bought this for our guest room, but ended up sleeping on it myself for a couple weeks. I tossed and turned alot and woke up feeling generally unrested. By the end of that period, my back hurt a bit. I would say that it is a decent mattress for the price point. (Mattress pricing is generally ridiculous.) But I don't think I would buy a mattress in a box again for daily use. Unfortunately, you need to spend a fortune now for a good night's rest.

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Feb 10, 2021
Reviewer name: Uchiha
1 out of 5 stars
1 out of 5 stars review

Horrible bed

This bed is horrible, I don’t know how it has so many “great reviews”. We used this for not even a full week, before we get a refund and switched back to our old mattress until we find a better one. Maybe it’s because it came in a box? Idk. All I know is my wife and I both hated this mattress, I’m a heavy sleeper usually don’t wake up in the middle of the night and sleeping on this bed I have multiple times. Very uncomfortable, ended up giving it to my sister. I don’t recommend

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May 4, 2024
Reviewer name: Dude
5 out of 5 stars
5 out of 5 stars review

Lives up to the rating

I was hesitant to buy, but I did and I'm glad.

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Aug 18, 2023
Reviewer name: Cl
2 out of 5 stars
2 out of 5 stars review

Really wide

Noticed it was wider than my other twins, sure enough it was too wide for our bedframe.

Helpful?3EZQ70BELA8J13596963265
reply from Member's Mark

We are sorry to hear you are having issues with your Mattress. Our twin size mattresses should be a true 39" x 75". We'd like to help you further, please reach out to Member Support at (888) 301-0332, and we'll do our best to assist you.

Jan 4, 2025
Reviewer name: SH
5 out of 5 stars
5 out of 5 stars review

Great value mattress

Good deal i got the firm for $211. It goes on sale $150 both prices good deal.

Helpful?3EZQ70BELA8J13596963265