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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,402 ratings1,538 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 141-150 of 1,538 reviews
Jan 1, 2024
DJK
5 out of 5 stars review

Verified Purchase

Pleased with our old set and now the new.

We have had this mattress in a queen size at our camp for the past few years. For our home we had so called very good mattresses ( at least by cost- lol ) that after awhile just didn't cut it. For the cost we bought these for our home. So far great. I expect these to be just as great as our camp set. It is next to impossible to judge a matress in the short term. Knowing the comfort of these matresses and the cost it was a no brainer.

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Mar 4, 2024
Shutterbug_03
5 out of 5 stars review

Verified Purchase

Great Mattress

I'm very happy with this medium-firm memory foam mattress. The plush top layer provides excellent pressure relief, and I find it supportive and comfortable for both sleeping and lying down. It took 48 hours for the mattress to fully expand according to the manufacturer's instructions, and it feels supportive and even throughout. While there was a slight initial odor, it dissipated within a day. Overall, this mattress has exceeded my expectations and provides a cloud-like feeling of comfort.

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Mar 14, 2022
Laura R Hatcher
5 out of 5 stars review

Verified Purchase

Well Worth The Money!

It is thick, firm and immediately hugs your body in all of the right places as soon as you lie on it. It is wonderful and the price is outstanding! My daughter laid on it and immediately said that this is the one she will purchase to replace the old one that she is now sleeping on. She is doubling excited about the price. You will not be dissatisfied with this purchase.

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Jun 19, 2020
tracey38
4 out of 5 stars review

Verified Purchase

mattress in a box

mattress was not quite as firm as I would have expected. although it is not bad. but that;s the reason for the 4 stars. I purchased also at the same time a 12 inch serta king which is how I made my comparison.I must say tho for the price 399 (queen) it can't be beat.

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Aug 12, 2024
LeeLee
5 out of 5 stars review

Verified Purchase

Comfortable bed for the budget-minded

I have had this bed for about a month now. It is very comfortable with medium support. It has some give, but you don’t sink down into the bed making it hard to reposition yourself during the night. When I climb into bed, the bed doesn’t “jiggle” and wake up my husband, which I like. This is the cheapest bed I have bought, usually going with Sealey or another well-known brand. This bed is the most comfortable bed I have owned!

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Jan 23, 2026
James
1 out of 5 stars review

Very disappointed.

Bought this mattress on 02/06/2023. It is now 3 years old and it is junk. A year ago it started to bunch up in places, and now sags with no support. From the sounds of others comments, no point in trying to get warranty service. Both my wife and I now have back problems.

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reply from Member's Mark Team

We're sorry your mattress did not meet your expectations, James. If you would, please contact Member Support at (888) 301-0332 and they will do their best to make this right for you.

Dec 27, 2025
Destiny
3 out of 5 stars review

Not as firm as you think

Not as firm as I would like it. If you are looking for a bed that is stiff as a board, this isn’t the bed for you. It’s not bad, but not quite what I was looking for. It’s plushy with a firm feel. Overall, it’s not a bad mattress. I would have liked it to be firmer.

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Jun 9, 2026
Karen
5 out of 5 stars review

Heaven in a shipping box!

Purchased this mattress when my granddaughter moved in with me. The one in her bedroom had seen better days. Shipping was a little late but all is forgiven. I ordered the ultra plush queen and she is thrilled with this mattress! No more back aches and I was fortunate to get it when it was $100 off the regular price. Save yourself the aggravation of big box store mattress testing and just order this puppy in what ever size you need, believe me you won’t regret it! Worth the world to me to see the smile on her face every time she thanks me for her new mattress.

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Jan 11, 2026
Toni
2 out of 5 stars review

A HUGE ultra plush MISTAKE!

I really wanted to love this mattress, but I don’t. I ordered it in early December 2025, and have slept on it for a month and a half now and I just hate it and really regret getting a memory foam mattress, and an ultra plush one at that. I cannot get comfortable. No matter how I lie, be on either side, my back, my stomach, kind of on my side and stomach, I cannot get truly comfortable. I can’t sleep well either on account and I think I’m averaging about two to four hours of sleep per night. Getting off of this bed is so difficult and I messed up my right knee getting up and down off this bed that I had to barrow a walker from my 90 year old neighbor (I just turned 48!) because my knee was so painful and strained and trying to give out on me from getting up and down off the mattress. My lower back and hips are also always extremely stiff and sore now after nearly two months of ‘sleeping’ on this mattress. I’m now going to lol for a hybrid mattress and spend yet more money to replace this one that I can’t enjoy.

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Feb 4, 2026
Joseph
4 out of 5 stars review

Love this mattress

It's been a little over a year and we absolutely love this mattress. Putting on fitted sheets can take a little effort because of the weight, but no other complaints. Waking with no dull lower back pain was our primary goal and this firm mattress is the perfect for us!

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