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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,441 ratings1,563 reviews
  1. 5 stars70% (2,393)
  2. 4 stars12% (421)
  3. 3 stars6% (216)
  4. 2 stars4% (130)
  5. 1 star8% (281)

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Showing 111-120 of 1,563 reviews
Dec 22, 2022
Reviewer name: Pamela
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New bed for mom

about this bid for my mom who is 82 years old and she absolutely loves it. She has a Tempur-Pedic at home, this bed went in her RV and she said this is the most comfortable bed that she has ever slept on.

Helpful?3EZQ70BELA8J13596963265
Nov 5, 2023
Reviewer name: Lynette
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't buy this!

This not what is advertised. If you are looking for medium firm this is not it! It's like sleeping on the pillow. It totally flattens when you lay on it. We end up laying on the slats of the bed. We are getting rid of as soon as possible.

Helpful?3EZQ70BELA8J13596963265
reply from Member's Mark Team

We appreciate your honest feedback on our mattress, Lynette. It can take a few days of expansion and use for the mattress to settle into its final firmness. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jun 23, 2024
Reviewer name: Truly disappointed
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Mad and will be contacting BBB

Ordered 6/6/24 still waiting sleeping on floor because they sent wrong bed and wont answer after we tried to get problem corrected.Dont do business with these people.My rate is-0.

Helpful?3EZQ70BELA8J13596963265
Nov 28, 2023
Reviewer name: BG
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not a good mattress…

Not happy. It says medium firm but it’s too soft and uneven. It’s either you slide on the side or pushed in the middle. Made my husband’s back pain worse and gives us body pain. We end up having to sleep in our guest room.

Helpful?3EZQ70BELA8J13596963265
Aug 13, 2022
Reviewer name: No name brand
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Save $1,000+ with this mattress

Excellent mattress so far, hopefully the foam will hold up. Extremely comfortable, supportive - you don’t sink in too much it feels like being on nice cooling fabric not a “foam pad” if that helps…

Helpful?3EZQ70BELA8J13596963265
Sep 6, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Best Mattress Bargain Out There

Sam’s Club actually stocks these. I was looking at a new mattress for my aging back. As well, I also was on a budget. This mattress is fantastic! It reduced my hip and back discomfort as well as reducing my tossing and turning at night. I’d recommend it!

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Sep 3, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Quit wasting time researching, just buy it!

Best value out there. Super comfortable, well made and hundreds less then the comparable Competition. Arrived at my house in just a few days. Talk about convenient! Just buy it! It is on the softer side, but still offers support, which is just how I like it. I need to buy another one and I am tempted to try the hotel premier hybrid one for a little more.

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Sep 4, 2026
Reviewer name: James
2 out of 5 stars
2 out of 5 stars review

Too Soft for Proper Support Service Review

I’m about 210 lbs., and unfortunately this mattress was far too soft for me. I sank deeply into it, almost like lying on a bag full of pillows, and it provided little support or the much-needed spinal alignment, actually giving me a sore back. Based on my experience, I would only recommend it for a much lighter person, perhaps under 150 lbs. If you are heavier or have back problems, I would strongly consider a more supportive hybrid mattress instead. The return process was also much more difficult than it should have been. Because getting the mattress folded back up and secured, down three stories, into my car, and to the Conroe Sam’s Club was a major undertaking, I specifically called the Conroe location on September 2, 2026, at 10:55 a.m. (two days before my return date) to confirm exactly what was required for the return. I was told that I only needed to bring the mattress, the box and wrapping it came with, and my receipt. I had actually seen information online suggesting that the mattress might need to be completely wrapped in plastic, which is precisely why I called ahead to verify. However, the employee I spoke with specifically confirmed that, for their location, the mattress did not need to be sealed in plastic and that I could simply bring it back with the original box, the original wrapping in the box but not wrapped around the mattress, and my receipt. I work as an insurance adjuster, so paying close attention to details and exactly what is said is a routine part of my job, and I specifically recall the instructions I was given. However, despite what I had been previously told, when I arrived at the store, I was told that the mattress had to be fully sealed in plastic and taped and that I might have to take it all the way back home. After speaking with four employees and repeatedly explaining that I had followed the instructions their own employee gave me over the phone, a manager finally arranged for someone to come outside and wrap it so the return could be completed. Ironically, the male employee who came outside to handle it said the mattress was fine as it was. I ultimately received my refund, but only after a frustrating ordeal that could have been avoided had I been given the correct information from the start when I called. Back to the mattress itself, I would strongly recommend researching whether this type of all-foam mattress is appropriate for your weight and support needs, as well as confirming the return requirements before purchasing.

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Aug 24, 2026
Reviewer name: Paul
1 out of 5 stars
1 out of 5 stars review

Worse than the worn-out mattress I was replacing

DO NOT BUY. After a month of use, this mattress was worse than the worn-out Nectar mattress I was replacing. I am a 240 lb side-sleeper. The hammock effect is so deep that I am waking up with knee pain from bending my leg sideways. Will have to replace it with another Nectar mattress before my knee is permanently ruined.

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Sep 1, 2026
Reviewer name: Julie
5 out of 5 stars
5 out of 5 stars review

Quality bed for a great price

We have bought two of these twin size beds. The first one was medium softness for my college-aged daughter. She loves the bed. The edges were a little too soft when sitting on the side of the bed, but super comfortable for sleeping. When my daughter moved out, we bought the same mattress in firm. I was worried the firm would be too hard, but it's perfect for me. So comfortable. You really can't beat the quality and comfort of these beds.

Helpful?3EZQ70BELA8J13596963265