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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,376 ratings1,531 reviews
  1. 5 stars70% (2,347)
  2. 4 stars12% (419)
  3. 3 stars6% (211)
  4. 2 stars4% (127)
  5. 1 star8% (272)

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Showing 1,101-1,110 of 1,531 reviews
Feb 13, 2023
Highly Disappointed
1 out of 5 stars review

HORRIBLE!

We purchased this in the early part of 2021. At first it started out well, only to turn out to be the worse mattress we've ever purchased. We purchased this mattress to replace a mattress that was 15 years old and honestly it turns out our old mattress was way better than this one. We held on to it thinking maybe we needed to give it time to adjust to. It sinks in the middle so bad you constantly feel like you are drowning into the bed. No cooling factors. As a matter of fact has contributed to my husbands back being messed up, my hip and side pain. JUST SO HORRIBLE! We're so disappointed we didn't return it immediately and embarrassed we allowed ourselves to suffer with this mattress so long. NEVER in our 54 years of life had both of us had such horrible sleep since purchasing this mattress. Now that we know better we would not recommend this mattress to anyone.

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reply from Member's Mark

We are sorry to learn you are unhappy with your purchase. Please know this mattress can be exchanged or returned for a full refund as part of the Member's Mark 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 if you need any assistance.

Apr 7, 2025
User
5 out of 5 stars review

Verified Purchase

Medium was just right. No box spring needed

Perfect

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Mar 3, 2025
Gina
5 out of 5 stars review

Verified Purchase

Great sleeping mattress

Great sleeping mattress

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Oct 20, 2021
Jerry
4 out of 5 stars review

Verified Purchase

Love the confort

Great

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Dec 1, 2021
Stinky
1 out of 5 stars review

Stinky

I purchased this mattress for my son. It arrived perfectly, it expanded perfectly, it was comfortable. I read that the mattress may have a sent that will go away. Not the case here after about 3 weeks of upping the windows the stinch was making me sick and my son who has asthma. I took the covering off to wash it to hopefully alleviate the sent only to find the foam had a huge stain on it as if it had gotten wet, which explains the odor. I am so mad. I have just thrown away money.

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May 24, 2021
TnC
5 out of 5 stars review

Verified Purchase

Arrived quickly, easy set up.

Very comfortable

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Dec 27, 2023
Herold moise
5 out of 5 stars review

Verified Purchase

Very good

Very good

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Aug 8, 2024
AmberBrian Mezzacappa
2 out of 5 stars review

Verified Purchase

Feels like a foam topper after 5 days

Not that great

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Aug 31, 2021
Kirk
5 out of 5 stars review

Love this mattress, we're impressed!

We bought the members mark 12" hotel foam mattress. I usually like a firm mattress, this said medium firm. It was super easy, you carefully cut the wrapping and it airs up instantly. We have slept without pain for a week now. No complaints here. Awesome mattress, especially for the price.

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Nov 22, 2024
RJONES
5 out of 5 stars review

Verified Purchase

Bought for my grandson in Arkansas, he loved it

Grandson loves it

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