Had a great visit with James and Ben..they done a great job,,frome now on will only have anything done to the car when these 2 are working...was there a few days to order tires and was treated terrible by a boy and a girl that said she was the manager of the tire department...there was not an adult in the room just kids that does not have a clue...we pay to come into the store and are disrecepted by kids...I then went and got a manager that they said there was none and reported them,,now as to whether he done anything about the way they acted ...I don't know...it is terrible when you pay to come into a business and you have no one over the kids..to make them be respectable ...and if I could have gotten my tires cheaper at any other store...I would not have purchased them from Sam's Club...

Although, I haven't had them installed as of this date, I would recommend these tires. I have these tires on my Corolla and they work and have lasted a number of years now. The only reason why I am going to install these new tires is because I was run of the road and hit a curb, which damaged the tire beyond repair.

Awesome set of tires. Good Rain grip in Florida. Quiet too. Very happy after original set was done. Now no worries for another 60k plus miles

I needed new tires for my Subaru after one of them was damaged, so I went to Sam's. They gave me a really good deal, including installation and balancing.

Bought tires online and scheduled installation when they arrived at my store. Technicians were very friendly and professional. Four tires installed in 1 hour. Tires give a comfortable ride and have good traction control.

I can definitely tell the difference now that my van has these new tires. We can feel the tires gripping the road and the sound inside our van is greatly reduced.

Work great on my awd Cadillac in western PA snow, good overall all season.

Took 90 minutes to replace one tire. Service manager said 8 months of driving used up 25% of my 75,000 mile tires..in less than 4000 miles of driving. No store manager ever contacted me back after a week.

I pre-ordered tires as a christmas gift on December 9th and made an appointment to have them installed at the Wake Forest Sam's Club on December 21st.This whole experience was aggravating because I was getting these installed as a christmas gift for someone who is busy and has a hard time getting away from work to handle these types of things. About 30 minutes after I dropped off the vehicle, they called and said they did not have the tires I ordered in stock and they did not have another set of similar tires. After ordering the tires for me, they realized they could only order a set that was more expensive and they wouldn't arrive until after Christmas. I get that mistakes happen, but the entire time we went through this process not a single person just apologized, they just wanted to argue everything. If someone just would have said "I'm really sorry that you ordered these tires with plenty of time before your appointment, and we messed up and sold them to someone else." I would not have even left this review. It's the way the people at the shop acted the entire time that made me the most mad. We all mistakes, it's just important to take responsibility and apologize especially when you mess up a thoughtful Christmas gift. Every conversation doesn't have to be an argument. A different set of tires was installed a week after my appointment and my sister had to go and sit and wait for the tires on her first day off of work after a long holiday season. I went through Sam's Club because I've heard how great the lifetime warranty is, but I won't buy another set from this store after this experience.

I visited the local Sam's club at least 3 times before they realized that the tire was defected. Then I couldn't get the tire patched while I was waiting on the new tire. It was either patch it or order a new tire. So I drove around during inclement weather with a defective tire. When I parked this evening at home 2/18/26 the low tire pressure came on again. So, I have to take the tire back to see if the new tire is defective as well or is it another bad tire of the other 3. I don't have the time or resources to visit Sam's club repeatedly regarding defective tires that are supposed to be new. This is very frustrating and costly.