Customer reviews for Kolcraft Cloud Umbrella Stroller, Black

Customer reviews for Kolcraft Cloud Umbrella Stroller, Black for

Kolcraft Cloud Umbrella Stroller, Black

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4 out of 5 stars

stars3,337 ratings3,274 reviews

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Mar 31, 2019

KLK

1 out of 5 stars review

Dangerous

The product is dangerous. I wounded my hand when opened it. It is too short and you have to bend to push it. Another thing, it is very narrow stroller and I constantly kicked back wheels. My 1 year old was too big for it.

Review from walmart.com

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Mar 15, 2021

Jay

1 out of 5 stars review

Dont waste your money.

Dont waste your money! They sent items that do not fit! Assembly is terrible! Why not put the already assembled stroller in the box? I mean after you can fold it to fit the box. Also, why wheels, pins, etc. that do not fit? Im owed a refund.

Review from walmart.com

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reply from KolcraftStaff

Hello Jay, thank you for sharing your experience. If you received a faulty product, please call us directly so that we may explore your warranty options. You may contact us directly at consumerservices@kolcraft.com or 1800-453-7673. Thank You.

Aug 14, 2024

Olivia

1 out of 5 stars review

Ok for a few weeks

It’s wheels broke on the first day and it’s not sturdy so kinda disappointed. I wanted to love it because it’s small but feel it isn’t worth it. I don’t think I can return it. Hope they can improve it.

Review from walmart.com

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reply from KolcraftStaff

Hi Olivia, thanks for sharing your feedback. Your stroller may be eligible for a warranty claim, please contact Kolcraft directly at 1-800-456-7673 so that we may discuss your options. Thank you for being a valued customer!

Jul 15, 2019

SaraMae

5 out of 5 stars review

Great for the price

Nice sized stroller and great for just keeping in the trunk in my car. Was easy to put together. I like the added cup holder. It has a flap in the back if you don't want a lot of airflow that you can let down. Great for the price!

Review from walmart.com

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Sep 18, 2017

Fabian

5 out of 5 stars review

Very good for the price

Small, lightweight and easy to carry. Easy to assemble. It could hold my 7 years old while we visited Disney, who is over 40 lbs. The sun canopy must be removed at least from one of the sides in order to fold the stroller.

Review from walmart.com

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reply from KolcraftStaff

Thank you for writing such a great review on our Kolcraft Cloud Umbrella Stroller. This stroller should only be used by children who weigh less than 40 lbs. Please contact our Customer Service Department at customerservice@kolcraft.com if you have any questions.

Jan 13, 2018

Maggie

5 out of 5 stars review

Love this, assembly required

Light weight but sturdy. The wheels were a bit of a pain to put on but thats my only complaint. Perfectly sized to fit in the car or store in a closet with still room left over.

Review from walmart.com

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reply from KolcraftStaff

We are so glad you love our Kolcraft Cloud Umbrella Stroller and that it fits great in your car and closet! We will forward your feedback about the wheels to our development team.

Aug 28, 2021

Anonymous

1 out of 5 stars review

I bought this from the store and it was missing an axel. The wheels had a sticky substance on it. Also it's really skinny. Not able to use it for a trip today smh

Review from walmart.com

Helpful?

reply from KolcraftStaff

Hello and thank you for your feedback, sorry for any inconveniences that may have been caused. Please contact Kolcraft directly at 1-800-453-7673 and we will provide you with a new axel. Thank you for being a valued customer.

Nov 14, 2016

Mom

5 out of 5 stars review

Great

This stroller is lightweight. Easy to use. Love the cup holder, under basket, the shade canopy comes down at different levels and the roll up padding in the back is nice too. Really great stroller

Review from walmart.com

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reply from KolcraftStaff

Thank you for purchasing and taking the time to review the Kolcraft Cloud Umbrella Stroller. You have mentioned some of our favorite features including how the cup holder, the storage, and how the great coverage from the canopy. Please contact customerservice@kolcraft.com with any additional comments or questions.

Nov 21, 2019

Kpm

5 out of 5 stars review

Excellentn

This is a very well built, easy to drive umbrella stroller! Im suoer impressed eith the quality fir the price. It rides so smooth. Im planning to buy a second one and just dump my heavy and bulky double stroller. Amazing!

Review from walmart.com

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reply from KolcraftStaff

Thanks for the great review, we're so happy you love your stroller. We also offer a Kolcraft Cloud Double Stroller that might be of interest for easy handling.

May 9, 2016

Tammy031

1 out of 5 stars review

The width of this is expremely narrow

The width of this is expremely narrow, l have an average size 14 month old who weights 25lbs and he had no room to move around in this stroller and that's without his winter coat on.

Review from walmart.com

Helpful?

reply from KolcraftStaff

Thank you for taking the time to review the kolcraft Cloud Umbrella. We apologize the stroller does not fit your needs properly. Please contact customerservice@kolcraft.com to let us improve your experience!