Everything about this product says quality from the packaging to the faucet. I purchased this faucet in the matte black & stainless finish Wich matches all my other appliances. This faucet instantly made my 20 year old kitchen look modern. I am 72 year old lady & installed the faucet on my own. I recommend watching a You Tube video that a person not affiliated with Vigo made.The installation process is made easier because this product was 95% preassembled. I ran into complications that made my installation a little more difficult.. The cabinet underneath my sink is small. Garbage disposer, plumbing pipes, & my short arms made it a challenge to install. The water supply line for the cold water was too short so I had to purchase an extension. Also hooking up the sprayer was difficult for me. The instructions do not tell you how to install the counterweight onto the sprayer cord. It took me some time to figure the round counterweight is held together by 2 screws. I unscrewed one screw completely & lossened the other screw. This allowed me to slide the 2 pieces apart & fit them over the sprayer hose. I gave the product 5 stars in spite of the complications I encountered.

I purchased this for my kitchen remodel. I absolutely love the square shape. It is sleek and contemporary. Very deep and easy to clean pots and pans of all shapes and sizes in. The only thing I was unhappy with was that the stainless sink came with a chrome faucet and soap dispenser. So I had to order another faucet and soap dispenser for an additional fee because I wanted all stainless in my kitchen.

Pretty straightforward install, except one thing. I needed longer supply hoses than the ones that were supplied with the faucet, and I found out that the connectors for the supply hoses on the faucet were not a standard type typical for kitchen faucets. The hardware store did have something I could use though. Also a little disappointed in the volume of water while using the sprayer function, there isn't the sharp spray pattern I was expecting.

I like the look of the faucet and the install was easy. Only complaint is that after a few months the water stream does not transition smoothly to a “shower spray”. The button to transition has to be pressed multiple times for the flow to fully transition and be strong.

At this time I cannot comment on the functionality of this faucet (reason why the 4 star rating) because it hasn't been hooked up to my plumbing. However the counter guys that installed it remarked how nice it was and thought it was more expensive when I told them what I paid. I think it looks terrific and can't wait to use it!

I bought this faucet a little over one year ago and had a problem with the sprayer. I guess in touch with Christian L. Tech Service support and he quickly resolved my problem. Great product and fantastic Service Techs!!!! FIVE STARS FOR PRODUCT AND SERVICE. Stephen Adamson

Love the faucet only disappointment is that the handle where the spray part is located is made of a heavy plastic. When we read and purchased through Wayfair no where was it noted the spray handle was plastic otherwise we would never had purchased the faucet. Also wish the soap dispenser had a longer arm to fit over the sink better. So far so good but expecting the plastic not to last to long as it is the main part of the faucet handled every time it is used.

I bought my faucet more than a year ago and just love it. Recently the pressure became greatly reduced, so I called VIGO and spoke to a representative who thought it might be the cartridge. He gave me instructions how to remove it, which I found difficult to follow. I removed the sprayer and found the pressure was fine, but not with the sprayer on even after I make attempts to remove the lime deposits. I called again and spoke with Christopher Sylvestre. He was most helpful and was sorry I was having so many problems. He offered to send me a sprayer, no charge. I received and it works beautifully. Thank you Christopher!

Honestly debated this purchase for awhile the combination of a new drop-in sink and faucet was pricey. Glad and excited I move forward unbelievable how it transforms the look of my kitchen. My home is older and I wanted a faucet that complemented its look and I hit a bullseye with this purchase.

I purchased this product and after using it for about a year, I experienced what seemed to be a mechanical problem with the switch which didn't allow full water flow. I contacted the company and had a replacement sent to me within two days. Now, the faucet works flawlessly!