I bought this faucet from Costco online. I received it very quickly. I absolutely love it. It is beautiful, great quality and came packaged as if I had spent millions on it. Would highly recommend this product. The only issue I had was one of the metal hoses leaks and I had to purchase a new one.

I like this faucet so much that I have two. The flexible neck is more reliable than any pull out I have ever used. I am a plumber by trade and have worked with many different types and configurations. It is is simple to set up and a joy to use. The lifetime warranty has been tested and they are better than I ever expected.

The faucet was installed today and I couldn't be happier. It fits in nicely with my modern kitchen and looks great. Has all the functions I wanted at my finger tips. In addition, I am very happy that I only had to put one hole in my granite to install instead of 3 or 4.

The features on this faucet are easy to use and install was a breeze. Step by step instructions easy to follow. We purchased the black to match the black double bowl sink and love the easy water control and the easy functions of the spiral pull down spray head!

My well out of warranty spray nozzle got stuck in shower mode, I'm sure because I live in a place known for very hard water (San Diego). I emailed tech support late in the afternoon, they responded first thing in the morning. They provided a number to call to get a replacement head, the phone was answered within 30 seconds at the longest. They processed an order for a new head in less than 5 minutes, the cost was only 25 dollars. This works for me! My only suggestion is: Please put your logo or brand more prominently on the product. It took my a while to figure out who to contact. I found my brand by Googling similar faucets and wading through 100s of photos. One thing I did learn, people that buy other brands way overpay. Up to 5x what mine cost!

This faucet has been installed in my kitchen for 6 years and has worked perfectly. Unfortunately, something recently broke inside the sprayer so that it was stuck in 'spray' mode and I could not switch to 'stream'. I reached out to Vigo's customer service online and requested directions on how I could purchase a replacement spray head. They blew my mind by offering to send me a free replacement head. All I had to do was email them a copy of my receipt. I sent them a screenshot of my Overstock.com purchase and that day the replacement head was approved to be shipped. No one does this kind of service anymore so when you run into it, it is truly awesome! You have won a repeat customer!

We've had this faucet for about two years now and really enjoy it. Recently the nozzle stopped working. It would no longer switch between spray and pour. However, I contacted customer service and they sent me out a replacement head, pronto. No charge. They were very easy to do business with.

So far so good... haven't installed yet but happy with the way it looks. It's pretty heavy and sturdy. Four stars only because the spout is made up of plastic...a little cheap feeling compared to our old one. However it may have better control being lighter

The faucet is beautiful and elegant. It works well even in my small kitchen. The finish is excellent and the water pressure is good with both settings. It is flexible but way more robust than other similar faucets that I saw at the big stores. It is easy to install, easy to use and very beautiful.

The only point we are a little disappointed with is the depth of the hose line from edge of sink (we have a 2 bowl SS farm sink). Even mounting it as close as possible to sink edge on counter, the sprayer hits 1/2 way from back sink edge to drain basket.