According to packaging, this bed is listed as a medium to firm (slightly more on the firm side). We found it to be soft to medium firmness... sort of like sleeping on a marshmellow. After two attempts to sleep on it, we've abandoned it. Just waiting for an opportunity to return it to the store. Much easier to bring it into the house in the box than it is to try rolling it up, tieing it and getting back out of the house.

I do not like this mattress at all. I guess it’s my fault for buying it, but I’ve heard a lot of people talk about them that like them, I cannot sleep on it at all. And returning is a hassle, the mattress is awkward and Sam’s club says because it can’t go back in the box it needs to be wrapped in plastic…… ugh

I have suffered over the past two years with arthritis in my lower back. This has been the cause of numerous sleepless nights. After traveling and sampling different beds, I decided it was time for a new mattress. As I researched my options, the prices blew me away! I came upon this mattress from Sam’s and read the reviews. Most were positive with some saying the mattress is too soft. I’ve been sleeping on my new mattress for about a month now and find it to be just as advertised, medium soft. I am a side and back sleeper. I am sleeping all night and waking up rested. It’s a great mattress and I highly recommend it.

I purchased this hybrid mattress to replace a cheaper version of a Serta mattress. I refused to pay the $200 shipping fee for a “name brand “ mattress in a box. Read the reviews on this mattress and went for it. I am very pleased with the mattress. Is very comfortable and no more nights of tossing and turning and waking up with hip and back pain. It’s soft to lay on, but not too soft that you feel like you are sinking - does have some firmness.

I have had the mattress for about a month now. I sleep well and do not wake up stiff or sore. I like the softness of the memory foam type mattress mixed with the support. It was a good value for the money I have spent on it. Only thing I wish was that the box had wheels on it to make it easier to get around my house.

I have purchased 2 of these for my kid's college apartment and our home. It is softer than most beds but it works for us. I have slept on the bed a few times and it is far more comfortable than my existing firm bed. I (female) have lower back issues that get aggravated with my firmer bed (which doesn't let the "curves" sink, resulting in a morning backache).

This mattress is plush on top and lacks any kind of support. We tried this mattress with the MM adjustable frame after trying several several very expensive tempurpedic type mattresses at specialty mattress stores. After trying a dozen or more mattresses, all between medium and firm, we thought we would give this a try. Absolutely zero body support. You lay on it and it is comfortable for 15 seconds, then you sink to the bottom. Neck and back pain immediately and continually throughout the 14 days we tried it. Ultimately we returned it and went with the 14” premium MM hybrid firm mattress and are much happier. Unless you are tiny/petit avoid this mattress.

We love it - took about a week to love it, but here we are a month later and we both agree, we love it. Can’t beat the $600 price point. No need to spend $2,000. It’s soft but not too soft and we are on the heavier side. We will see how it holds up, not too worried about it since there’s a 6 month return policy.

Very affordable Mattress, I love the softness of the mattress it sleeps well! A guest of mines wanted to know where I purchased this mattress. He did not want to get out of the bed. He said he hasn't slept this good on a mattress in a long time. He does plan to purchase a Member's Mark Hybrid Mattress at his local Sam's in Georgia.

Delivery was great. I have now slept on it for 2 weeks firmness great love it couldn’t be happier.No more neck and back pain but most of all my pressure point areas don’t hurt. Love it would buy it again.