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Customer reviews for Ensure Original Nutrition Shake, Milk Chocolate, 8 fl. oz., 24 pk. for
Ensure Original Nutrition Shake, Milk Chocolate, 8 fl. oz., 24 pk.
4.8 out of 5 stars
stars
4,109 ratings3,110 reviews
  1. 5 stars89% (3,657)
  2. 4 stars8% (315)
  3. 3 stars1% (50)
  4. 2 stars0% (16)
  5. 1 star2% (71)

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Showing 1-10 of 3,110 reviews
Jul 5, 2024
Reviewer name: jmhe
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Healthy Drink

Buy for Brother who is in Assisted living. Like that can order online and have delivered to our door, but do wish our local Sam's could start carrying the chocolate again too.

Helpful?5JZDZ4IMZPM113596802700
Oct 20, 2023
Reviewer name: GMa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nutritious Vitamins; Great Flavor

My Mom absolutely loves this. It provides the vitamins she needs since she no longer can swallow pills. She loves the chocolate flavor. Glad Sam's chose to restock this item.

Helpful?5JZDZ4IMZPM113596802700
Nov 20, 2025
Reviewer name: Sherber
5 out of 5 stars
5 out of 5 stars review

Nutritional Value

I don't have a normal appetite because of stomach issues. Ensure gives me the nutritional value I need. It doesn't irritate my stomach and taste good. My favorite is the milk chocolate.

Review from ensure.com
Helpful?5JZDZ4IMZPM113596802700
Feb 27, 2026
Reviewer name: Daniellems
4 out of 5 stars
4 out of 5 stars review

Wish it had healthier ingredients

I have been buying Ensure for years now and love them! I wish they didn't use seed oils or soy for their protein source. It used to have pea protein not too long ago and now they have added Carageenan to Ensure. Terrible choice!! Not nice to see that. I only say this because I love Ensure and it had helped me through the years, and I would like to see this product improve for it's consumers.

Review from ensure.com
Helpful?5JZDZ4IMZPM113596802700
reply from The Consumer Relations Team

The health and safety of our consumers are our top priorities and you are welcome to give our Ensure team a call regarding any concerns with the ingredients in Ensure Original. They can be reached at 800-850-7677, M-F from 8:30am-5pm, ET & reference customer #04957359. Thanks and they hope to hear from you soon.

Feb 23, 2022
Reviewer name: MsDee
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Why no chocolate ensure in the club.

I am not happy that I have to order chocolate ensure on line as they never have chocolate in the club.

Helpful?5JZDZ4IMZPM113596802700
Jan 24, 2024
Reviewer name: Lama
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Disappointed

Could not buy Boost from Sam's so I bought Ensure instead, discovered there is less than half the protein in Ensure and to me the taste is not near as good as Boost.

Helpful?5JZDZ4IMZPM113596802700
reply from Abbott Nutrition Team

We’re sorry to hear you’re not a fan of Ensure Original! We always appreciate the feedback and will be sure to share your comments with our team. In the meantime, you may want to check out Ensure Max Protein. - The Ensure Team

Mar 8, 2026
Reviewer name: JLMC
2 out of 5 stars
2 out of 5 stars review

Strawberry

Why did you change the flavor and color of what you call strawberry? It tastes like vanilla. Bring back the original favor and color and taste!

Review from ensure.com
Helpful?5JZDZ4IMZPM113596802700
reply from Consumer Relations

Our team would like to hear more about your experience and hope you can give us a call when you have a few minutes to spare. We can be reached at 800-850-7677, M-F from 8:30am-5pm, ET & be sure to reference customer# 04961049 when you call.

Jun 22, 2024
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Ensure box delivered opened and missing items.

I sent you a response to the shipment conditions of this product showing the one box completely cut open with 3 missing bottles. You never responded to my concerns which makes me leery of reordering. I was not physically able to return the case back to you due to illness and transportation. I was disappointed that you did not reply.

Helpful?5JZDZ4IMZPM113596802700
reply from Abbott Nutrition Team

We understand the concern and our team would like to learn more. Please give us a call at 800-850-7677, Monday-Friday from 8:30am-5pm, ET & reference customer# 04690658. Thanks and we hope to hear from you soon!-The Ensure Team

Aug 30, 2026
Reviewer name: JOE12
1 out of 5 stars
1 out of 5 stars review

REMOVING CAP

DIFFICULT TO REMOVE CAP WHEN CONDENSATION FORMS BETWEEN PLASTIC SLEEVE AND BOTTLE - VERY DIFFICULT TO KEEP BOTTLE FROM TURNING WHILE TRYING TO BREAK SEAL AND REMOVE CAP - POOR DESIGN.

Review from ensure.com
Helpful?5JZDZ4IMZPM113596802700
reply from Consumer Relations

Our team would like to chat with you to learn more and see what we can do to help. Please give us a call at 800-850-7677, Monday-Friday from 8:30am-5pm, ET & reference customer# 05044063. Thanks and we hope to hear from you soon.

Apr 7, 2026
Reviewer name: Cristina
1 out of 5 stars
1 out of 5 stars review

Missing a bottle . I can't upload the photos

The Ensure I purchased arrived with one unit missing, and the box was badly crushed. I am hesitant to start drinking it because I don't know if any of the drinks have been tampered with, or if a single bottle was simply removed. How can we resolve this?

Helpful?5JZDZ4IMZPM113596802700
reply from Abbott Nutrition Team

We understand the concern and our team would like to learn more. Please give us a call at 800-850-7677, Monday-Friday from 8:30am-5pm, ET & reference customer# 04974803. Thanks and we hope to hear from you soon. - The Ensure Team