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Customer reviews for NCAA 12' x 12' Pagoda Tent Canopy, Assorted Teams for
NCAA 12' x 12' Pagoda Tent Canopy, Assorted Teams
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4.1 out of 5 stars
stars
73 ratings30 reviews
  1. 5 stars71% (52)
  2. 4 stars3% (2)
  3. 3 stars3% (2)
  4. 2 stars10% (7)
  5. 1 star14% (10)

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Showing 21-30 of 30 reviews
Aug 17, 2021
KY
2 out of 5 stars review

Not so great

Great size and construction. Poor material for top. Material is thin and had three holes and only used it once. I have had other canopies that last much longer and are thicker material for cheaper cost.

Helpful?6Z88WE0IXIBG13596802658
reply from Logo Brands

We are sorry to hear about your experience and would like to make things right. Please reach out to customerservice@logobrands.com with details of your issue, photos of the defect, and your order number. Again, we are sorry that this product did not exceed your expectations and appreciate you taking the time to submit a review. We look forward to getting you taken care of.

Jul 24, 2021
Denise
1 out of 5 stars review

Do not buy

Very poorly made. Not real sturdy, canopy very flimsy. Used 2 weeks and had 3 holes in it. Not worth the money or costs. I was very disappointed. Really didn’t want to give any stars, but the app made me.

Helpful?6Z88WE0IXIBG13596802658
reply from Logo Brands

We are sorry to hear about your experience and would like to make things right. Please reach out to customerservice@logobrands.com with details of your issue, photos of the defect, and your order number. Again, we are sorry that this product did not exceed your expectations and appreciate you taking the time to submit a review. We look forward to getting you taken care of.

Oct 29, 2022
B Maney
1 out of 5 stars review

Crazy

I used this canopy for the first time today and it crumbled. I spent a lot of money on this product and it didn’t even last a half of a day. So crazy at the quality these things are made now. Of course it is now out of stock, so i can’t get a replacement. Very frustrating.

Helpful?6Z88WE0IXIBG13596802658
reply from Logo Brands

Hello! Thank you for taking the time to leave a review. We are sorry to hear about your experience and would like to make things right. Please reach out to customerservice@logobrands.com with details of which team was ordered, the damage on the product, as well as your Sam's Club order number so we can investigate this issue. Again, we are sorry that this product did not exceed your expectations. We look forward to getting you taken care of.

Sep 20, 2022
Paige
1 out of 5 stars review

Terribly Quality

We have gone through two of these tents and both have crumpled in the wind. We always used stronger stakes than the wimpy ones provided. Lowered them as low as they would go before leaving the tailgate for the game to find them in a heap on the ground with snapped arms This had happened on two separate occasions.

Helpful?6Z88WE0IXIBG13596802658
reply from Logo Brands

Hello! Thank you for taking the time to leave a review. We are sorry to hear about your experience and would like to make things right. We take pride in the products we make and have a lifetime guarantee when it comes to manufacturing defects, but damage will definitely occur if the product is left outside permanently or for extended periods of time. Weather-related damage, extended use outside, and/or inappropriate storage are considered unconventional use and do not fall under our guarantee. If you'd like to reach out to customerservice@logobrands.com, we are happy to provide you with a 50% promo code for a replacement. When used as intended (temporarily outside for tailgating, etc.) damage should not occur. We hope this information helps. Again, we are sorry that this product did not exceed your expectations. We look forward to getting you taken care of.

Jul 14, 2023
Melon Produce
1 out of 5 stars review

NOT GOOD!

i purchased this product back and September and the first time i used it was for the 4th the July. When i was storing it away all the plastic bracket broke off really cheap material

Helpful?6Z88WE0IXIBG13596802658
reply from Logo Brands

Hello! Thank you for taking the time to leave a review. We are sorry to hear about your experience and would like to make things right. All of our Logo Brands products come with a Lifetime Guarantee. Please reach out to customerservice@logobrands.com with details of which team was ordered, photos of the damage on the product so we can investigate this issue. Again, we are sorry that this product did not exceed your expectations. We look forward to getting you taken care of.

Sep 24, 2022
PO
5 out of 5 stars review

Good for the money

We have 4 of these canopies we keep in our 5th wheel that we set up at the lakes, and during football season we set them up and watch college football with friends. Go SOONERS !

Helpful?6Z88WE0IXIBG13596802658
Aug 28, 2022
Kara
5 out of 5 stars review

Awesome Tent!

This tent is fantastic! So easy to put up and provides a huge amount of shade! It is perfect for my daughters travel softball team and really exited to try it tailgating this season at arrowhead stadium!!

Helpful?6Z88WE0IXIBG13596802658
Jul 19, 2023
Tent
1 out of 5 stars review

Horrible

Disappointed used 2 times and broke. Not durable at all and very cheaply made. Too expensive for the quality would not recommend

Helpful?6Z88WE0IXIBG13596802658
reply from Logo Brands

Hello! Thank you for taking the time to leave a review. We are sorry to hear about your experience and would like to make things right. All of our Logo Brands products come with a Lifetime Guarantee. Please reach out to customerservice@logobrands.com with details of which team was ordered, photos of the damage on the product so we can investigate this issue. Again, we are sorry that this product did not exceed your expectations. We look forward to getting you taken care of.

Nov 6, 2024
Anonymous
5 out of 5 stars review

Beautiful Tent

Side panel doesn’t appear to be large enough for actual tent. Prefer several options. Like the mascot…

Review from logobrands.com
Helpful?6Z88WE0IXIBG13596802658
reply from Customer Service-Logo Brands

Thank you for reaching out! We are happy to hear you like the style of the tent. I’m sorry to hear that the Tent Side Panel doesn’t seem to be the right fit for your tent. If you will please reach out to us as customerservice@logobrands.com, we will do our best to get this taken care for you. Thanks again for your feedback and we look forward to hearing from you.

Jul 10, 2023
Just once
2 out of 5 stars review

Didn't hold up

Only was able to use it two times before it broke. Very disappointing for the cost.

Helpful?6Z88WE0IXIBG13596802658
reply from Logo Brands

Hello! Thank you for taking the time to leave a review. We are sorry to hear about your experience and would like to make things right. Please reach out to customerservice@logobrands.com with details of which team was ordered, photos of the damage on the product, as well as your Sam's Club order number so we can investigate this issue. Again, we are sorry that this product did not exceed your expectations. We look forward to getting you taken care of.