I received this as a birthday gift, but some parts were damaged. I contacted Lifetime Customer Care and they were empathetic and quickly sent me replacement parts.

I am very happy with my experience . The rep went above and beyond to solve my issue. I will definitely purchase this product again knowing if I ever have any issues, the company will resolve it for me .

Easy to put together. I’m unsure about the durability. The entire weight of the person rests on the 4 bolts from which it pivots. Time will tell if it’s durable enough.

Bought this unit a couple of years ago and Heidi was super to work with. Understood the problem and sent repair parts right away and at no cost to me. THANKS HEIDI!

After having it only 3 days the bench slats warped and broke the screws holding it together. The company sent me new slats and screw, It took me 3 hours to try and rebuld the bench part. If I could I would return it to Sam's.

I bought this for my front yard so I can sit back and glide while the kiddos run around! So far we absolutely love it! It does take two people to put it together though. Just fyi!

Directions for assembly were very easy to follow! Boards for seat and back were already assembled. Glider is a high quality product! Glider looks great on our deck!

I needed replacement parts for my 7 year old glider and Caiti was personable, beyond patient and helpful with me. She guided me in finding the product number, checked to see if it was still under warranty and found what I needed to replace/repair.

Great quality Item that should last for years Some components were damaged upon opening Customer service replaced parts immediately with zero hassles

Hardware was loose in package luckily nothing escaped holes in package. Damaged thread had to be hacksawed off but otherwise it is all set up and we enjoy it so far.