Great to hear you don't have to deal with pesky mosquitoes anymore. Now you can really enjoy your summer!

Sorry to hear that our product is not performing to our quality standards! We thank you for your feedback and take matters like this seriously. Thermacell stands behind our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.

We're so glad that you took back your backyard. We hope to keep those annoying mosquitoes at bay for you for all of your outdoor adventures!

We understand that pricing is an important consideration when buying any product, and we truly appreciate you sharing your thoughts. While our brand hasn’t taken a price increase on repellent refills this year, pricing may vary depending on the retailer. We’re committed to offering value through multi-pack options and seasonal promotions that help make mosquito protection more affordable. We stand by the value of genuine Thermacell repellent refills and encourage you to stay a user with our brand! On average, our refills provide protection at approximately $0.65 per hour—designed to be both effective and efficient. Thanks again for reaching out! Please feel invited to reach out to customerservice@thermacell.net with more questions.

We’re truly sorry to hear that your product has not performed as expected. We understand how frustrating that can be, and we appreciate you taking the time to share your experience with us. Your satisfaction is very important to our team, and Thermacell stands behind our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can learn more and help make this right for you.

It's easy and effective! Thank you for the feedback! We hope that we can protect all of your summer moments from those pesky mosquitoes.