Instructions were very informative, recommend, reading thru all steps and understanding each will facilitate the assembly. Parts fit nicely together. Had a part damaged in shipping, but called the 800 number and they had the part shipped out that day. Very Happy with purchase. Now I will be tackling Backyard Discovery's Swing set for my grandchildren. You make great products. Thank You (by the way this way the second Gazabo I have purchased and the third one I have Built).

I picked this product because of its high weight rating (we get snow), and its beautiful style, and it's good price compared to the competition. The best part I found out after the freight company damaged some of the product during delivery and I got to work with customer service. The rep I got was Mae Donovan and she was outstanding! Very friendly, very helpful and very fast. It only took 2 minutes for her to pull me up in her system and tell me she could exchange any parts no problem, no questions asked. It could not have been easier. She sent me an email so I could add part numbers and send it back. The new parts were immediately ordered for me and shipped quickly.

[This review was collected as part of a promotion.] This thing is able to cover a large table the whole family can sit under. Very solid construction as well as good looking wood and metal accents. Electrical outlets along one of the post is a great feature for decorative lighting or a tv!

Let me start off by saying the Gazebo looks amazing and is very sturdy. I used both paper and the app directions while putting this together and I thought they were very clear and easy to follow. A big lesson learned was to set every little baggie of screws, bolts and washers in a way that makes them easy to find. Do the same with the boards. That is the most time consuming part. Finding which board, screws and washers go together can be super difficult if you aren’t organized. Now for the bad: my set came warped. I haven’t seen wood this warped before. Having to ask for them to send me replacement boards cost me DAYS putting this together. Luckily they have great customer service. It was a major frustration of this project. Some of my roof panels didn’t seem to line up even though they were square. This was do to warped boards not aligning with the purlins. I’m happy with the end result… once i get my new ridge cap because i had a bent one…

Wanted a sturdy gazebo (after yrs of dealing with the canvas top type & having to worry about the weather demolishing it) This was a great choice-from the excellent delivery service, well packaged cartons (not one piece was damaged, none missing), fairly clear directions, to the finished, assembled structure. Husband (66 yrs old) assembled by himself with 3 'youngins' helping to raise the roof (all exactly as was suggested in company description). Beautiful solid gazebo-met our expectations & hoping it holds up to the weather

Despite shipping delays this is a great gazebo. We did the installation ourselves if your handy and have the correct rooms it isn't so bad follow the instructions that were very clear and you will be fine however it did take me and my husband about 4 days to complete we worked on it a little at a time. The roof most definitely needs 3 to 4 people. But once it was done I'm completely satisfied with it tons of compliments also the power port is a well added bonus.

[This review was collected as part of a promotion.] This is a very well-designed gazebo with sturdy cedar wood pillars and an aluminum rooftop. Perfect for our salt-air environment. Although we had to hire a company to put it together because it was too complicated for the two of us, we would purchase it again,.

Bought this with the installation. The installers were quick in building it and the installation cost and time were reasonable. The gazebo looks nice and is sturdy. Hung lights on the perimeter as well as the inside of the gazebo and it looks grea. The only downside is that the clip to the cover for the power plugs broke during installation. It's very fragile and I think they could've done a better job designing that to make it more durable. The cover just does not close well and locked in the close position. Otherwise, it's a nice looking gazebo and it's done well in the heat and the rain so far.

The Gazebo did take longer than stated, but that is to be expected with the amount of hardware that is needed to put this together. It was difficult to see the numbers on the boards with the darker stain, but by process of elimination, we were able to figure it out. The customer service has been fantastic and both agents I have spoken to about stain have been absolutely accommodating and wonderful. Thank you.

Absolutely beautiful! Several of our neighbors have complimented the gazebo. It has plenty of room for our hot tub and a seating area. We purchased installation from Sam's, it took about 6 weeks for them to come out, but they did a fantastic job and had it up in 1 day! We love sitting out there for coffee in the mornings and watching sunsets in the evening.