This is an extremely well engineered item. I was contemplating building a gazebo from blueprints but I opted to get the Cordova. I was expecting to sacrifice some quality for the reduced amount of time that I would have to spend assembling and constructing it. What a surprise! The quality of this unit far exceeds my expectations. It is really a fantastic unit and worth every penny.

I needed replacement parts on 2 items. I spoke with Payton and she asked what I needed and where to send them. How great that is where I was not challenged on what happened. It is rare today to talk to da friendly and helpful customer service agent who I'm sure is reflecting the attitude of the entire company. I would highly recommend products from Backyard Discovery.

[This review was collected as part of a promotion.] The gazebo was easy to put together as long as you followed the instructions. Finished mine up and friends seen it and purchased one too. theirs was even easier to assemble after putting mine together

When the boxes came they were mangled from shipping. Several hundred pounds of wood boards shipped in a cardboard box is kind of a disaster. I was thrilled to find that we were only missing a couple pieces and nothing was broken. Customer service was so pleasant to work with for quick replacement. My husband a teenage boys love building lego sets, so building this was right up their alley. I tried to help and quickly discovered the important of details. I tapped out and just let the experts handle it. I have a beautiful gazebo. It withstood the winter. Snow slid off as it's designed to. I can't wait for spring.

[This review was collected as part of a promotion.] Nice looking gazebo! I built the whole project myself using only the instructions supplied. I did download the video, but the instructions were good enough to complete the project. The project is forgiving enough that you don't have to be exact on your measurements or squareness, but the closet you are, the easier it will go together for you. I poured four concrete pads for the legs and got those nice and level and I made them 24 inches square and that have me plenty of room to make adjustments to the awareness of the base once I started the assembly of all the component pieces. I would recommend at least two helpers when putting the roof pieces up because they were too awkward for me to get them in place by myself. My only complaint is that one piece of structure was damaged by a tomorrow fork, but it turned out to be hidden once the project was completed and I didn't have to wait on getting a replacement part. Overall, great looking gazebo at a fair price! I'm glad it is finished and we can enjoy it. It took me about a month to finish it from sight prep to completion, but I did work alone on 95% of it, so a helper would save you a lot of time.

Once we finally got through the rough patch of getting my service rescheduled after a rainy day. Purchased Feb 2023, assembled April 2023. The technician was very detailed and professional. The dynamic dual (2) technicians finished my gazebo assembly in rapid time. I am very pleased with the outcome. This was a tedious job that I could not have done myself. Please be patient and trust the process. I love the look of my backyard with our new Gazebo.

Unfortunately I do not have the gazebo up some issues that I am trying to clear up has held up the assembly. I did see this gazebo in person set up in Sams club and I fell in love with it immediately and it is so sturdy and so well designed I knew right away that i had to have it. Again I cannot take pictures or video until I have it assembled, but be rest assured that I will share many pictures and video as soon as that happens. Thank you Backyard Discovery for an amazing gazebo!

happy that I bought this a month ago. Just need to see how it does when it rains. Has been able to do very well with the winds. The 4 ridge pieces should hold but we will see with time. The quality of the material was good but had problems with some of the pieces being under/over length. some of the pieces were warped. Had a delay on one of the 12' roof panels that cost me some time to erect and money for a worker that came out of town. All in all once I received the right size pieces the hole thing when up without a problem.

[This review was collected as part of a promotion.] Very Happy with Gazebo looks sharp and solid, Make sure you have plenty of help and lots of free time as this was difficult to put together with 2 people. In retrospect, I wish I hired someone to assemble. However love my gazebo

[This review was collected as part of a promotion.] Wonderful gazabo. Exceptional craftsmanship and instructions for assembly with the BILT app made this a no-brainer. We did have someone assemble for us; however, no issues were noted. We loved this product so much, we purchased another for our pool, and the large grill gazebo. Should the need arise, I will not hesitate to purchase this product again for other areas. Don't hesitate, buy it. In my opinion, you won't be sorry!