The build quality is great, instructions great, the ‘out of the box’ installers.. not so great. It took them 2 days and I had to help otherwise things would have been skipped or missed. The individual roof panels have a cap edge that that they would have been forgotten which would have been a nightmare as when the heavy roof panels are in place another slide on piece covers the 2 adjoining cap pieces. As it was, they messed up one cap edge by not screwing it in the middle -you could see the sky looking up from under the gazebo- so I had to lean in on the roof and reach in to add a couple screws so the covering piece would slide on. They forgot to install 2 covering boards on the 16’ sides, which I had to add.. they drilled 1/4” holes for 1/4” tapcons meaning they had no holding power (you could unscrew them from the concrete by hand) so I had to buy 5/16” tapcons for the 1/4” holes. A few days after they left, I added 4-5 bolts they missed.. For the installed cost, you’d expect more tech know-how than the installers I got. Love the gazebo, it was worth every penny and structurally very impressive but the installers….

We purchased our Gazebo about a month ago and it is one of the best purchases we ever made! We love our back deck, but in the afternoon and early evening, the sun beats down on the deck making it almost unusable. We installed the Gazebo on the deck and added roll up/down blinds to the west and north side, a ceiling fan, and lighting. Our only regret is that we didn’t do it 20 years ago. My wife and I installed the deck doing most of the work ourselves. We engaged our son to help lift the 12 foot roof panels into place. You definitely need at least 3 people for that step. The instructions and BILT app were absolutely perfect. They were very clear and we didn’t encounter any mistakes or issues. We finished it with linseed oil, which we plan on reapplying twice a year (spring and fall).

I was very pleased with the quality of this product. The wood was very well prepared and the quality of the bolts and hardware were 100%!! I would highly consider this product. The instructions were well detailed via the images, but I think they could have add additional written instructions and tips.

We just finished with the Barrington kit. It took 3 of us to complete the project but it was well worth it. The structure is solid and looks great. Several neighbors have seen it now and they all rave about our new Cabana. Thank you for making such a great product. Dave O. Bradenton Florida

Beautiful gazebo. Instructions were very good

Took my husband and friend about 8 hrs. Love it!

Delivery to expectations. Assembly was successful. One of the posts the wood was cracked.

Arrived sooner than expected. No missing parts. Excellent quality.

Not to hard to build. The hardest part was aligning the screws with the screw holes

Customer service is outstanding!