Hi Mompatt, Thank you for taking the time to share your feedback on the Bentgo Deluxe Lunch Bag. We’re glad you see how it could be useful for work, but we understand your concern that it’s not the most kid-friendly option and can be tricky to fit inside a backpack. The Deluxe Bag was designed with extra space and durability in mind, which makes it better suited for carrying separately. If you’re looking for something more compact and child-friendly, we’d be happy to recommend other Bentgo bag options that may be a better fit for your needs. Please feel free to reach out to us at support@bentgo.com or 714-668-0300, and we’ll gladly help you find the best match. Thank you, Jessica Bentgo Customer Support

Hi Regan, We sincerely apologize for the experience you had with your order. Receiving broken items and missing others is not the standard we uphold. We’d like to make this right for you. Please reach out to us at 1-657-275-3738 or support@bentgo.com and we’ll work to address your concerns and take care of your needs. Your satisfaction is very important to us, and we’re here to help! Thank you, Jessica Bentgo Support

Hi E Laforest, Thank you for sharing your experience with the Bentgo Classic Lunch Box. We understand how frustrating it can be when the lid doesn’t close properly and food ends up spilling. A helpful tip: make sure the lid is fully aligned with the tray, the strap is use. If it’s still giving trouble, we’d love to help troubleshoot and ensure your lunch box works as intended. Please reach out to us at support@bentgo.com or 714-668-0300. Thank you, Jessica Bentgo Customer Support