Good

I was so pleased with my purchase. Love the shape and the design. The women that worked there were fabulous. They took care of me. I ended up purchasing 4 pairs!

This is my 3rd pair after losing the first two 🙄 I especially like the tech, Sadie who has helped me three times.

Not really satisfied with the tint on the sunglasses. Service tech that tint cannot be made darker. Tech says I have 60 days to decide --- I may be returning for another style/ pair.

So far I'm not sure. The prescription was incorrect and will be fixed. Looking forward to getting a call when they're ready

Pretty & fashionable, but heavy. The glasses press hard on my nose even after being adjusted. Not comfortable to wear for more than 30 minutes at a time. The service from Sam's Club has been excellent.

Unable to get the prescription right in two attempts. First was a transcription error by the optometrist. Second was blamed on glare protection or need for positioning adjustment. However, it was clearly a focus/prescription problem, making driving unsafe and reading impossible. Young technicians were arrogant and condescending, intolerant of age. They were surprised my husband knew what a diopter was, but he has been teaching college optics and labs for 25 years.

I recently took a new prescription to my local Sam’s and ordered sunglasses, with an associate named Wendy. When picking up my new sunglasses, Wendy was busy so I told the male associate I was here to pick up an order, as he went back to get them I noticed a sign that read, “40% off additional pair, some restrictions apply” (I was told nothing of this when I purchased my glasses!) As the associate came back with my glasses and I tried them on, I asked if sunglasses were part of the restrictions, he replied “no”. I then asked if I could still order another pair since no one mentioned the offer to me? To which he responded, “no, it needed to be done on the initial order”. Not, “I’m so sorry, this happened”. He never introduced himself, or thanked me for shopping at Sam’s Club. While I am extremely happy with the frames I chose, I am just as disappointed in the optical department…customer service goes a long way.

They sent it back twice and the prescription was never right. I requested my money back.

I loved the way they looked , but to heavy...... had to get lighter ones I have a very small bridge.....