We had our mattress delivered today so have not slept on it yet. The buying experience was excellent. James Foreman was our Outfitter and he took as much time as we needed to test each mattress and find the one that was best for our sleep needs. He explained the pros and cons of each mattress and also explained their mattress recycling program as well as their delivery experience. By the time we left the store, we were confident that we could make a decision and be happy with our mattress. The next day, I placed the order with Steve, the manager, who also explained the delivery and mattress pickup process. Our mattress came on time and was quickly taken upstairs and installed along with the box springs we bought. We used our current metal frame and the mattress and box springs fit perfectly. All in all, we had an excellent experience with Mattress Outfitters and I will recommend them to friends and family. Thanks, James and Steve, we appreciate your knowledge and professionalism.

I spent over $3500 for the pillow top firm and it has been the worst investment I have ever made. I am a single person and with one person sleeping on the mattress, it is hard to sleep all over the mattress to even out the pillow top sinking. Now the pillow top sinks in one area that I sleep and is very lumpy. I wake up hurting every morning. Now I will be trashing my investment when I can and going back to Beautyrest probably. I had a beautyrest mattress for 9 years before finally buying a new one. Losing over $3500 is a big hit.

[This review was collected as part of a promotion.] I received this mattress as part of a promotion. This mattress is very nice. The cover is soft to the touch and feels very luxurious. The bed is very thick, so you need deep pocket sheets for it. Laying down the first time it felt like a dream. Very supportive and comfortable. My daughter sat down on the bed while I was laying down and it didn't bother me. Normally someone sitting down or moving bothers me. I really didn't feel her sit down very much. Getting out of bed the edge feels like a good quality mattress. I am on the heavier side and it didn't feel like I was caving in the whole edge of the mattress. The edges seem to be very well made and make it easier to get out of bed. I am pleased the mattress has handles on the sides for ease of moving it, if needed. The bed didn't smell weird or have a strong chemical smell like other new beds I have purchased. So far so good and I am now considering buying another for my master bedroom in a King size.

[This review was collected as part of a promotion.] Stearns & Foster kindly gave me the Lux Hybrid Medium for free so that I could review it. I have only slept on this mattress for a few weeks, and I really like it so far. This is my first hybrid mattress. The medium is softer than I expected. Compared to my eight years old memory mattress, it's much cooler. It seems like this mattress provides support evenly all night. I can find my comfortable sleeping position easily, and fall asleep fast. I wake up feeling rested every morning.

My husband and I spent nine days at the Fairmont Orchid Resort on the Island of Hawaii. Those were the best night's sleep I had in over five years. In our last morning in our suite I pulled the covers off to discover the brand of the mattress. It was Sterns and Foster, I did more investigating I called housekeeping, they informed me it was a Sterns and Foster Reserve mattress. As soon as we arrived beck home I went on line and ordered the Reserve Firm Pillow Top Split California mattress. It was delivered yesterday 4/12, we put the bedding on that was the included gift. Last night was the best sleep we have had since coming home from Hawaii. We woke up rested, refreshed , ready for the day. Beyond a shadow of a doubt this is the best mattress we have owned. The old adage is true You get what you pay for, in this case it is a luxurious well made mattress worth every penny we spent.

[This review was collected as part of a promotion.] The Stearns & Foster Reserve Firm Pillowtop mattress is a game-changer for anyone suffering from back pain. From the moment I laid down on it, I could feel the exceptional support it offered to my spine. The perfect blend of memory foam and firm coils cradles my body's contours and alleviates pressure points. Waking up after a night on this mattress leaves me feeling refreshed and pain-free, ready to take on the day. Its superior motion isolation ensures uninterrupted sleep, even with a restless partner. Overall, the Stearns & Foster Reserve Firm Pillowtop is a must-have investment for anyone seeking a comfortable and effective solution to their back woes.

Im 5'8 140 skinny and on the boney side. There website is misleading. If you ask the sales or "experts as they call it lol. They say its the softest but i disagree. If your under 150 its a bit over kill with all these extra coils which still gives you a stiff and hard feeling. If your under 150 its going to be hard to break in i had to keep walking on mine 10- 20mins a day. To finally loosen it up. I still wake up with shoulder and arm pains do the stiffness and lack of conforming. . Also the buttons are annoying and feels like rocks /pebbles if your laying on one.. should put something over them. theyll tell you to use a pad or topper. Which didnt help and is ridiculous because you spend lots of money to avoid this. The luxe hybrid soft feels much more softer and better conforming. A Hybrid will always feel softer im not sure why they push this one as the softest. I say because most expensive and they get bigger commission off it as well as company profits more. Sad its all about money and not the customer anymore. If your heavier than 150 and like a firm soft , and can deal with the buttons. this may be the one for you. If your lightweight like me i try the soft hybrid. Also choose different stores . My stores the displays are not properly supported and they sag. No center support and you can see them bending. Shop around theres better price mattresses that will do the same. Do your research look on redit , quora, and other community personal opinions. People who actually own and want to help. All these reviews say the same thing. There paid for it and get the mattresses for free. Of course there going say good things.

I had a Stearns and Foster mattress for over 20 years, it was the highest end mattress you could get at the time. We always loved it. We just moved into our new house and I decided to update our mattress and box springs/foundation. The new mattress and foundation were riddled with defects and issues. I have had to replace 3 different box springs/foundations as the foundations had torn coverings on the bottom or they were poorly put together, The mattress has been replaced once as there was a defective bulge on the side. I received a replacement foundation this week and a replacement mattress. And as I continue this nightmare both items received were defective as well. The mattress has a bulge on the left side of the foam encasement (would never pass any inspection by a mattress quality expert). The foundation does not lay flat, it rocks from one side to the other. I keep telling the customer service reps that there is a quality problem they are experiencing as they keep delivering me defective product after defective product. I wish I had my old mattress back.

Purchased in June but already sagging & I have been rotating it too. Now it is sagging on both sides. Tried to file a warranty claim, there is a fabulous 10 yr warranty however, there are so many loopholes in the warranty it's worthless to me. For some reason I have to prove I bought the mattress although my invoice is on file by providing a pic of a law tag. That is a paper tag on the side of the mattress which of course I removed. Could hear the paper crunching when using the mattress. So I was told I could use a tag on the bottom of the mattress. I looked and it doesn't exist, I did not remove it and have never looked at the bottom of the mattress. It was delivered and placed right side up on the bed, I never saw the bottom. I wasted my money & cannot recommend this mattress. Beware if you plan to purchase & be sure to check out the warranty requirements.

[This review was collected as part of a promotion.] I received this Sterns & Foster mattress for free to review through BzzAgent. The Stearns and Foster Reserve Soft Pillowtop is substantially heavier and thicker than the current mattress I was using. It looks and feels luxurious. The mattress feels soft but it doesn't sink in when I lay on it. I wake up with no back pain. I would replace all my mattresses if I have the means. I would definitely recommend this brand to friend and family.