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Customer reviews for iRobot Roomba 676 Wi-Fi Connected Robot Vacuum for
iRobot Roomba 676 Wi-Fi Connected Robot Vacuum

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Showing 141-150 of 310 reviews
Jan 31, 2020
Bren24
5 out of 5 stars review

Pet owners dream machine

This machine is amazing. I was a skeptic of a small vacuum because we are a busy , male dominated household. We have 2 dogs and cats and I would vacuum everyday. My kids bought the iRobot for me at Christmas . Right out of the box it went to work. I love this thing and I use it everyday ! It makes my whole house look cleaner and does a great job with pet hair , especially on the hard wood where sweeping sometimes just scatters the hair, the iRobot get the hair ! I have had 3 spine surgeries and the iRobot is a life saver for my back. Everyone should have a iRobot in their home❣️

Review from store.irobot.com
Helpful?1ANJQPKJYRR613595024044
Jun 23, 2020
Mary
2 out of 5 stars review

Disappointment & Annoyance

I have now spent almost 7 months with this vacuum, and our relationship was not meant to be. All of these positive reviews must be from people who have spent no time in their homes when the Roomba is actually running. The Roomba gets stuck on EVERYTHING. It often runs for less than 3 minutes before getting caught on a wire, a shoelace, carpet fringe. We don't even have that much on the ground. The Roomba is also extremely inconsistent in its coverage - it will often spend the entire cycle 'cleaning' the same space over and over, skipping the rest of the house. Our house is < 1k sq ft, so it should not be that hard to get everywhere at least once, especially with so-called 'smart' navigation. It is extremely frustrating to watch this thing circle the same not-dirty spot over and over, especially when it is somehow skipping an actually dirty spot 2 feet away. Miraculously, the vacuum always picks up some debris, but it in no way allows me to skip out on regular vacuuming. It's also loud and annoying in our little house. It also pulled at the fibers of our new rugs, so they became ragged soon after purchase. It will take a lot for me to purchase another Roomba.

Review from store.irobot.com
Helpful?1ANJQPKJYRR613595024044
reply from IRobotPWR

Hi Mary! Thank you for your feedback. This does not sound like normal behavior. We encourage you to reach out to us directly at 1-877-855-8593 so we may provide additional support. We hope to hear from you soon! Sincerely, iRobot Customer Care

Jul 26, 2020
RC
2 out of 5 stars review

Inefficient

Spends 15 minutes in a small bathroom,, 2 minutes in large rooms. I have two area rugs. The roomba discards a lot of the hair it picked up on the rug. Had to return one for repair because the side sweeper wouldn't work. Received a new one and not sure why, but this one works worse than the other one.

Review from store.irobot.com
Helpful?1ANJQPKJYRR613595024044
reply from IRobotPWR

Hi RC, Thank you for the feedback on your experience with repairing your robot. We would not expect to hear this type of feedback, and want to help investigate further. Please consider contacting our team directly at 1-877-855-8593. Sincerely, iRobot Customer Care

Jun 6, 2021
Sally Sucker
3 out of 5 stars review

Not thrilled!

After 4 months and a new battery I'd say that I'm happy with my Roomba but not Thrilled. It seems if we ran it 10 times 8 times there's some sorta issue! Battery, stuck on a cliff or the battery dies before completion. I mean on a scale of 1 to 10 I'd say 6.

Review from store.irobot.com
Helpful?1ANJQPKJYRR613595024044
reply from IRobotPWR

Hello! Thank you for your review. We understand your expectation for the Roomba 675, and we wanted to provide more information on your robot. While models like the i7 and s9 are great for entire home cleaning the Roomba 675 performs best in spaces of 1-2 rooms. The 675 will attempt to clean the entire area, and return home as it's battery life drains. If Roomba is too far away from the base then it may not return to the Home Base. We note that you have been working with our team to get the best performance out of your robot in your home. If you have further issues we are still here to help at 877-855-8593. Thank you! - Sincerely, iRobot Customer Care

Jun 19, 2020
Ralph the struggle bus driver.
4 out of 5 stars review

I'd buy again. IF IT WENT TO DOCK WHEN ITS TOLD TOO.

How many times do I have to tell it to dock before it finally stops and goes straight to the dock? Rewite software to stop cleaning altogether and go to dock when I tell it to. I have told it 5 times now to stop and yet it continues to clean the exact same spot it had just cleaned REPEATEDLY.

Review from store.irobot.com
Helpful?1ANJQPKJYRR613595024044
reply from IRobotPWR

Hello Ralph! Thank you for your feedback. We read your review and we have a few tips to help resolve this behavior once and for all. We encourage you to reach out to us at 1-877-855-8593 so may provide the additional support needed for your Roomba. Sincerely, iRobot Customer Care

Apr 20, 2021
Linda
1 out of 5 stars review

Never again!

Both units run til battery dies. Have replaced charging base, moved to different locations, but always have to go find them and struggle to align on charger by hand. Biggest waste of $400 - even after they run, still, have to revacuum by hand, because they are so inefficient. And customer service suggested my space is too big - 20'x10' on two floors with one unit on each floor. How can that be too big?

Review from store.irobot.com
Helpful?1ANJQPKJYRR613595024044
reply from IRobotPWR

Thank you for taking time to leave a review, Linda! We noticed that you may have had some issues with Roomba's performance, and we would love to assist! The Roomba 675 goes directly to where the dirt is. This model will attempt to clean a directed area for up to 90 minutes (on hard surfaces). What is Roomba doing going over the same spots? Roomba is registering Dirt Detect events using it's incredibly intelligent design. Roomba makes over 60 decisions a second! After a few clean missions, Roomba will establish a baseline of clean and register fewer Dirt Detect events. At this point, Roomba should be able to clean more of your home on a single charge. We have designed different Roomba models to meet different cleaning needs. The Roomba 675 was specifically designed for cleaning direct areas, up to 1-2 rooms at a time. We hope you will continue to explore what we have to offer, as we continue to develop new models to meet the needs of all of our iRobot Family. Thank you!

Nov 30, 2020
Tricia
4 out of 5 stars review

So far so good

I have 4 dogs and 2 are shedding right now. She is doing a fine job of picking up pet hair.

Review from store.irobot.com
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Nov 1, 2018
JoJo
5 out of 5 stars review

Best Cleaning Investment Ever!

Fantastic for tile and hardwood floors. Excellent at cleaning under furniture!!! A++++

Review from store.irobot.com
Helpful?1ANJQPKJYRR613595024044
Oct 25, 2019
Busy Family
5 out of 5 stars review

Time Saver!

Love the floors being vacuumed while I am busy doing something else!

Review from store.irobot.com
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Jul 26, 2019
DeeDee
5 out of 5 stars review

I'm enjoying my Roomba

I love being about to program the clean up times. The Roomba is the best. It is very quite & doesn't bother my dogs.

Review from store.irobot.com
Helpful?1ANJQPKJYRR613595024044