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Customer reviews for iRobot Roomba 676 Wi-Fi Connected Robot Vacuum for
iRobot Roomba 676 Wi-Fi Connected Robot Vacuum

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Showing 131-140 of 310 reviews
Jul 26, 2020
RC
2 out of 5 stars review

Inefficient

Spends 15 minutes in a small bathroom,, 2 minutes in large rooms. I have two area rugs. The roomba discards a lot of the hair it picked up on the rug. Had to return one for repair because the side sweeper wouldn't work. Received a new one and not sure why, but this one works worse than the other one.

Review from store.irobot.com
Helpful?1ANJQPKJYRR613595024044
reply from IRobotPWR

Hi RC, Thank you for the feedback on your experience with repairing your robot. We would not expect to hear this type of feedback, and want to help investigate further. Please consider contacting our team directly at 1-877-855-8593. Sincerely, iRobot Customer Care

Jun 19, 2020
Ralph the struggle bus driver.
4 out of 5 stars review

I'd buy again. IF IT WENT TO DOCK WHEN ITS TOLD TOO.

How many times do I have to tell it to dock before it finally stops and goes straight to the dock? Rewite software to stop cleaning altogether and go to dock when I tell it to. I have told it 5 times now to stop and yet it continues to clean the exact same spot it had just cleaned REPEATEDLY.

Review from store.irobot.com
Helpful?1ANJQPKJYRR613595024044
reply from IRobotPWR

Hello Ralph! Thank you for your feedback. We read your review and we have a few tips to help resolve this behavior once and for all. We encourage you to reach out to us at 1-877-855-8593 so may provide the additional support needed for your Roomba. Sincerely, iRobot Customer Care

Jun 23, 2020
Mary
2 out of 5 stars review

Disappointment & Annoyance

I have now spent almost 7 months with this vacuum, and our relationship was not meant to be. All of these positive reviews must be from people who have spent no time in their homes when the Roomba is actually running. The Roomba gets stuck on EVERYTHING. It often runs for less than 3 minutes before getting caught on a wire, a shoelace, carpet fringe. We don't even have that much on the ground. The Roomba is also extremely inconsistent in its coverage - it will often spend the entire cycle 'cleaning' the same space over and over, skipping the rest of the house. Our house is < 1k sq ft, so it should not be that hard to get everywhere at least once, especially with so-called 'smart' navigation. It is extremely frustrating to watch this thing circle the same not-dirty spot over and over, especially when it is somehow skipping an actually dirty spot 2 feet away. Miraculously, the vacuum always picks up some debris, but it in no way allows me to skip out on regular vacuuming. It's also loud and annoying in our little house. It also pulled at the fibers of our new rugs, so they became ragged soon after purchase. It will take a lot for me to purchase another Roomba.

Review from store.irobot.com
Helpful?1ANJQPKJYRR613595024044
reply from IRobotPWR

Hi Mary! Thank you for your feedback. This does not sound like normal behavior. We encourage you to reach out to us directly at 1-877-855-8593 so we may provide additional support. We hope to hear from you soon! Sincerely, iRobot Customer Care

Apr 20, 2021
Linda
1 out of 5 stars review

Never again!

Both units run til battery dies. Have replaced charging base, moved to different locations, but always have to go find them and struggle to align on charger by hand. Biggest waste of $400 - even after they run, still, have to revacuum by hand, because they are so inefficient. And customer service suggested my space is too big - 20'x10' on two floors with one unit on each floor. How can that be too big?

Review from store.irobot.com
Helpful?1ANJQPKJYRR613595024044
reply from IRobotPWR

Thank you for taking time to leave a review, Linda! We noticed that you may have had some issues with Roomba's performance, and we would love to assist! The Roomba 675 goes directly to where the dirt is. This model will attempt to clean a directed area for up to 90 minutes (on hard surfaces). What is Roomba doing going over the same spots? Roomba is registering Dirt Detect events using it's incredibly intelligent design. Roomba makes over 60 decisions a second! After a few clean missions, Roomba will establish a baseline of clean and register fewer Dirt Detect events. At this point, Roomba should be able to clean more of your home on a single charge. We have designed different Roomba models to meet different cleaning needs. The Roomba 675 was specifically designed for cleaning direct areas, up to 1-2 rooms at a time. We hope you will continue to explore what we have to offer, as we continue to develop new models to meet the needs of all of our iRobot Family. Thank you!

Feb 20, 2020
Me
4 out of 5 stars review

My new Roomba

Love this little machine. I have yet for it to completely be successful during its nightly cleaning. It easily "falls off a cliff" or runs out of battery. So I watched to see for both ... concluded ... not edfientky using battery use wisely. It make one big swipe in one room, go to the next room and make a swipe through, then leave and go to the next room and make one big swipe then repeat.process. Would. E much more productive if it stayed in one room until job was finished.

Review from store.irobot.com
Helpful?1ANJQPKJYRR613595024044
Mar 2, 2023
Deborah
1 out of 5 stars review

Save your money

Save your money on this one. Put it toward an upgraded unit. I hot this for Christmas and used it for a couple of months, zigzagged all over left clumps of dirt and dog hair every where. I ended up getting out the sweeper to finish the job. I did get a better one and I just love it!!! Like night and day!

Review from walmart.com
Helpful?1ANJQPKJYRR613595024044
Sep 20, 2019
Shannon
4 out of 5 stars review

I love this vacuum!

I love this product. I was very skeptical in the beginning because I have 3 dogs with long hair (Shellie, Collie and Border Collie) and was afraid I'd be emptying the bin or brush every five minutes. I was very pleasantly surprised how well the Roomba cleaned and didn't need to be emptied. It takes about an hour to go through the cleaning cycle at my house and I don't need to empty it until the end! I'm very happy with how well it transitions from cleaning my wood floors in some rooms and carpets in others. The only reason I didn't give it 5 stars is because occasionally it doesn't remember my house pattern and misses some spots but overall it does a great job. Highly recommend!

Review from store.irobot.com
Helpful?1ANJQPKJYRR613595024044
Jan 28, 2020
Clean floor
1 out of 5 stars review

Cleans, but not smart enough to return home.

Very easy set up. Begins a clean cycle every day. It picks up a good amount of dust and hair all over, including under furniture and along baseboards. However, out of 10 cycles, it fails to return to dock 9 times. If you like treasure hunts, it is great! We have to go find it every day. I gave it a star because it does clean pretty well.

Review from store.irobot.com
Helpful?1ANJQPKJYRR613595024044
Nov 3, 2019
Ray
1 out of 5 stars review

Stuck on a cliff in a 1 story home....

Really wish I would've bought another brand. Half the time this thing can't find its way back to charge, so we have to go find it, the other half it gets stuck on a rug thinking it's on a cliff and can't move... so irritated with this hunk of junk. Would not recommend.

Review from store.irobot.com
Helpful?1ANJQPKJYRR613595024044
Sep 12, 2019
Hazel
5 out of 5 stars review

Awesome

I like this vacuum so much, I can start by saying that I would buy this product again, and again. I am telling everyone I know that they should buy this product. I think I am pretty good at selling things I worked retail for years as management and I could sell this product to a Kirby or Dyson owner, i know because I have had both of those vacuums. Don't think about this any longer, put it in your cart and buy it today your floors and family will thank you. Even my dog like the iRobot 675, she goes over to the dock and starts it up. And she isn't afraid of it either, I think it's because it is quieter then our other vacuums.

Review from store.irobot.com
Helpful?1ANJQPKJYRR613595024044