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Customer reviews for Tempur-Pedic TEMPUR-ProAdapt Memory Foam Mattress (Available in Medium, Firm, and Soft) for
Tempur-Pedic TEMPUR-ProAdapt Memory Foam Mattress (Available in Medium, Firm, and Soft)
4.5 out of 5 stars
stars
2,805 ratings2,805 reviews
  1. 5 stars76% (2,128)
  2. 4 stars10% (290)
  3. 3 stars5% (145)
  4. 2 stars3% (82)
  5. 1 star6% (160)
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Showing 1,131-1,140 of 2,805 reviews
May 10, 2024
Reviewer name: YO
5 out of 5 stars
5 out of 5 stars review

Returned original mattress from another company

We had a mattress for a year but it was very uncomfortable. We upgraded to the Tempurpedic ProAdapt and have been much happier. As I write this we have been using this mattress for nearly a year. It's just envelopes you in the perfect way . . .now if we could just find pillows that we love as much as our mattress.

Review from tempurpedic.com
Helpful?4VE94O5GXG4713594874612
Jul 6, 2023
Reviewer name: Tom
5 out of 5 stars
5 out of 5 stars review

Picked the right Tempurpedic for us.

This replaces our old Tempurpedic which was firm and original product. I have herniated discs in my lower back and my sleep has improved by at lest 75% since getting our new mattress. I can't expect a mattress to fix my back but it has fixed my sleep. I'm very happy.

Review from tempurpedic.com
Helpful?4VE94O5GXG4713594874612
Jun 18, 2024
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Warrant registration

The warranty process is too difficult. Having to lift mattress take pictures etc is ridiculous. Our bed was put in protective cover sheets spread and had to strip. I'm 87 years old and had to get help to come to my home just to register. Called to register on phone. I was informed not an option. Ridiculous

Review from tempurpedic.com
Helpful?4VE94O5GXG4713594874612
Feb 2, 2023
Reviewer name: Ziggy Stardust sleeper.....
5 out of 5 stars
5 out of 5 stars review

Top tier mattress, expensive but very much worth it!

The queen TEMPUR-ProAdapt Firm mattress is just what I was hoping for. A quality mattress made in America with quality sourcing, with the firmness that my 6 foot 3 230lb frame needed after 20 plus years of sleeping on a standard spring mattress. I wanted a firm feel and then to slowly conform to my body weight in just the right ways. It has only been 3 weeks, but I am just loving it and so is my back and body! Highly recommend this Firm mattress if firm is what you need.

Review from tempurpedic.com
Helpful?4VE94O5GXG4713594874612
Feb 6, 2020
Reviewer name: Mandy
5 out of 5 stars
5 out of 5 stars review

No more back pain!

I am 34 years old and have been struggling with reoccurring back pain (from an injury that happened 7 years ago). I noticed with my last flare up that the pain was just getting worse and I'd toss and turn all night in excruciating pain (with my old mattress). I finally decided it was time to kick the old mattress to the curb and see if it was just adding to the problem... SO glad I did. I've never owned any kind of memory foam bed and I'm a side sleeper so this was a big change for me. Since the first nights sleep my back pain had completely diminished. I am a skeptical person, but it's been over 30 days now and my back/hip pain is gone. This mattress isn't too soft and it's not too firm, it's the perfect in between. I've even been falling asleep on my back (I've always been a side and tummy sleeper). I also decided to splurge and get the adjustable bed frame (they offered a good package deal), me and the hubby are quite happy with it... ;) I never leave reviews on anything but just not having to deal with the agitating back pain anymore is a pretty big deal to me, I love this mattress!!

Review from tempurpedic.com
Helpful?4VE94O5GXG4713594874612
Mar 1, 2020
Reviewer name: Dissatisfied customer
1 out of 5 stars
1 out of 5 stars review

AWFUL Mattress, avoid at all costs!

I bought the ProAdapt Medium Hybrid Mattress a little over a year ago. I loved it at first and but within 9 months I began to wake up with a stiff back. I thought it was just me until I slept in another bed and felt fine in the morning. This bed is terrible, and unfortunately, you may not realize until it's too late. And Tempurpedic will do nothing for you. It's become an exceedingly expensive clothes rack, as I refuse to sleep on it. DO NOT BUY THIS BED.

Review from tempurpedic.com
Helpful?4VE94O5GXG4713594874612
Oct 31, 2018
Reviewer name: RN Approved
5 out of 5 stars
5 out of 5 stars review

Goodbye Back Pain!

[This review was collected as part of a promotion.] It didnt take long for the back pain to go away...just a few nights on the Proadapt Medium Hybrid. Now, I'm really glad I made this kind of investment on my personal health. I work in the medical field and I know all about taking care of your back, and what happens when you don't.

Review from tempurpedic.com
Helpful?4VE94O5GXG4713594874612
Sep 4, 2023
Reviewer name: Sadden Customer
1 out of 5 stars
1 out of 5 stars review

5 to 7 to 10 to 14 day customer service nightmare!!

The issue is not with the product. I recently requested an exchange for my newly purchased mattress, to an upgraded more expensive model. Now, keep in mind that it took 32 days to receive my first mattress, including the adjustable bases. (that was also a fight to get) We are coming on 14 days and I still have not received my exchange mattress. I have called more times than I care to mention. Ever time I call, the wait time is awful long. When I finally speak to a "customer" service rep, I get an answer of your order will process in 5 to 7 days, call back. Along with the lovely " have I helped you? and is there anything else I can do?" HA!! You haven't done anything. So, I call back once again. 7 days to be fair. The response, I am sorry, it takes 7 to 10 days for your order to process. So, I call on day 10, then told to call back again. That it takes 10 to 14 days. Today, after being told not once but twice to speak to a special department and being on hold. AND hung up on twice. I am still no where. And calling on day 15. DO NOT, DO NOT purchase from on-line. Find a store, compare your prices. Do not get stuck in this horrible nightmare! When I asked if I could cancel my whole order and how long it would take for funds to be retransmitted. 10 to 14 days.......

Review from tempurpedic.com
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Sep 14, 2024
Reviewer name: Underwhelmed
1 out of 5 stars
1 out of 5 stars review

Buyer Beware

This is my second Tempur-Pedic. The mattress delivered is completely unlike the version I tested in a Tempur-Pedic showroom. It is as hard as a rock. My backache this morning is painful. My online sales receipt says "ProAdapt" but does not specify ProAdapt or ProAdapt 1.0 or Pro Adapt 2.0. Yes, I was confused when the warranty drop down gave those 3 choices. The tag on my mattress says 2.0. How was I to know there is more than one version? I am told by customer service I probably tried an older version. 2.0 is currently being shipped. Nothing can be done until the 30 night trial is over. So, I am supposed to be sleep deprived for 30 nights, on this brick that was delivered to my house? I am not interested in letting the mattress confirm to my body or breaking it in. Thank you, Tempur-Pedic for the worst night's' I can remember. Fortunately, I kept my old mattress to give to a women's shelter. Unfortunately, they will not be getting it because the old mattress from 2006 is by far better than this misrepresentation.

Review from tempurpedic.com
Helpful?4VE94O5GXG4713594874612
Jan 15, 2023
Reviewer name: Sleepytime
4 out of 5 stars
4 out of 5 stars review

Comfort level

Pro: one it's broken in completely, it'll be super comfy. Getting there! And definitely an improvement over our last mattress. Con: taking way too long to break in, leaving us with sore backs some days! Company needs to start breaking in mattresses (every mattress company) prematurely prior to customer purchases/delivery!

Review from tempurpedic.com
Helpful?4VE94O5GXG4713594874612