Originally ordered the Cloud online and then cancelled and upgraded to the Adapt pro med-hybrid. We also got a smart base. It took forever for one order to get cancelled and updated. Further more, we never received our $300 special package(protector, sheets, pillows). With the money we spend on these products, a 3-5 day window for email correspondence is absolutely absurd.

I love the mattress and it's very comfortable the only thing the top of the mattress material is very slippery so when you put on a mattress pad it is very slippery and slides. I wish they had used a different material for the top part of the mattress. You can purchase a mattress protector from them but I've read some reviews and sounds like it bunches up and is slippery also.

We have owned 3 TEMPUR- PEDIC mattresses, our first one purchased in 2004. It was the best mattress we ever owned. I would like to see the old ones brought back. Next one was too soft, so we bought this one. For me, it's too hard and too high. We are getting older and it's hard to get in bed with the height. We own an adjustable base, would like to see a base that allows me to control how high the bed is.

[This review was collected as part of a promotion.] I sleep well all night haven't done that for quite some time before getting this mattress we got 3 different mattress other brands I wouldn't mention that was supposed to be firm that was far from firm I really recommend getting one of these we love ours

I bought the ProAdapt Medium Hybrid Mattress a little over a year ago. I loved it at first and but within 9 months I began to wake up with a stiff back. I thought it was just me until I slept in another bed and felt fine in the morning. This bed is terrible, and unfortunately, you may not realize until it's too late. And Tempurpedic will do nothing for you. It's become an exceedingly expensive clothes rack, as I refuse to sleep on it. DO NOT BUY THIS BED.

[This review was collected as part of a promotion.] I received this product for free in exchange for my honest review - all opinions are my own. I've actually enjoyed this mattress more than I expected to. My previous experiences with memory foam haven't been great, since I tend to sleep warm. But I've been very comfortable with the ProAdapt despite the weather getting warmer. As a side sleeper I prefer a softer plushier mattress and this has been doing the trick. It's soft enough to not cause me hip and arm/shoulder pain from being on my side, but still very much supportive enough. I'm very happy with it!

[This review was collected as part of a promotion.] I've only slept on this mattress for a little more than 30 days. I suffer from sciatica. So far using the adjustable bed in the zero gravity position has help me sleep more comfortable. I'm still not sure about the firmness. It seems to be extra firm. I'm wishing I had gotten a softer mattress. Overall, this mattress is much more comfortable than the previous I own. The thing I don't like about it is the smell. It still has this chemical smell even after 30 days.

When we first slept on our new mattress we thought, "This is much harder than the one we chose at the store!" But upon checking, we realized it takes 30-40 nights to get it as soft as the ones in the store. We walked around on it a while, and now it is quite comfortable.

I love the new bed. It is really firm so I'm getting use to it. I think it will be perfect in about 6 months or so. I love the no pressure point aspect! My shoulders and hips don't get sore anymore. I love the cold feel too! My old bed made me hot and I'm not hot anymore. I put it on an adjustable bed frame and love it! The only issue is that the mattress slips off the side and I have to fix it or at least check it before getting into bed at night.

My wife and I had been sleeping on our old mattress for a few years and no matter how many pads we added to the top we still woke up restless and with back pain. Since the first night with the Tempur Pedic mattress it has been a night and day difference from the way we feel when we wake up refreshed and pain free.