The mattress and frame are of great quality and very comfortable. The very difficult part is in getting our mattress and frame registered with tempurpedic. A serial number is required. Your chat line told us the serial number is on a tag found under the mattress cover. We remove all bedding and mattress cover all the way - no tag. We finally found the tag pressed under the mattress between the bottom of the mattress and frame. When you are elderly, this is a very difficult task. Now to register the bed frame. I'm a little worried about finding the serial number for our frame. It would be most helpful if you consider your elderly customers in the future. Maybe have the serial number printed on the receipt or place the tag in an easier location.

I'm always skeptical of 5 star reviews since a radio station where I live is always talking about how many companies post a bunch of them to boost their sales, so I tend to read mostly 1 star reviews to see the negatives. Well, I did that for this mattress and saw so many people complaining about how the mattress is too firm or how they sink into the mattress and they can't even roll over or how the mattress is way too hot. For one, the mattress is definitely not too firm. It's "Medium Hybrid" so if you didn't want a decently firm mattress, maybe you shouldn't have ordered the next-to-most firm mattress. With that in mind, it's still not too firm. It's perfect. I don't wake up with a bunch of back pain like I used to. Secondly, if you are getting "stuck" in this mattress (the medium hybrid), then you are 100%, without a doubt, very overweight. I mean, you have to be if that is happening to you. Third, this is a cooling mattress. Few times have I slept on a cooler mattress in my life (if at all, ever). It feels great and definitely doesn't get super overheated feeling like people always say memory foam does. This is legit the most comfortable mattress I've ever owned, and I bought it without even first laying on it in a store. I've had it for at least a month, and I couldn't be more satisfied unless there is a deal I didn't know about where I pay less for the exact same mattress and it comes with servants who feed me while I lay here. Anyways, thanks so much tempur-pedic for making a mattress that has, for the most part, solved my sleeping woes.

This is the first new bed my husband has every slept on. He is almost 50 years old and has only had hand me down or used mattresses his whole life. I finally convinced him to slurge on a new bed. He has never been happier with the quality and comfort this matress provides. Thank you tempur pedic and keep up the excellent work!

this is our first king size Tempur-pedic and we love it! The firm yet supple feeling is what we like the most-plus having the extra room with a king size offers is even better. We also have the remote adjustable platform which comes in very handy as well. We will have this for many years I'm sure

[This review was collected as part of a promotion.] We have had many other mattresses in our 56 years of marriage! This time we decided to go Tempurpedic as we heard they had a hybrid and that they had perfected keeping you cool. To date we are pleased with our purchase. it's worth the extra cost for the hybrid. We purchased the adjustable frame and enjoy the luxury of choices it gives us.

We previously had a sleep number bed that had run it's course....caving in the middle, ect. The first night we slept on this was AMAZING. I prefer soft and husband prefers firm. So we went with this thinking we both compromise a bit. We also ordered this without even laying on! We could feel the difference after 1 night, no body aches getting out of bed, slept well, pure bliss. This mattress feels like it just conforms to your body and you don't feel the other if they move. Soft yet supportive. We also got an adjustable bed to go with, the zero gravity is heaven. If you're looking for an adjustable bed to go with - do it. We were surprised to find that we enjoy the legs being elevated more than the head. BED AND ADJUSTABLE FRAME WORTH EVERY PENNY!!!! We also got tempur-pedic pillows that are wonderful as well.

The delivery was excellent, efficient and caring about our home. Set up was good and right on time. We have had great sleep every night since we got our mattress. After so many nights tossing and turning we finally found the perfect mattress. We never even thought we would get a tempurpedic mattress but we were so happy with her sales person and the way we were shown every type of mattress and all choices we could make.

I've suffered back pain due to bad mattress and pillow. The firm Tempur pedic mattress is the only mattress that helped ease the pain and offered a good night sleep. My other half loves it just as must as I do. I love the fact that is contour to my every move without that sinking feeling from most foam mattress. It's pricey but we'll worth the money.

Heaven!!!! That's how I feel with our mattress. I have limited time to sleep everynight so I need to fall asleep fast. As soon as I lay down, I fall asleep right away. I have a lower back condition, when I wake up and get up from my old mattress I get pain on my lower back but NOT this mattress, I get up with no pain. Sometimes it's hard to believe but it's true. My wife and I are very much happy with our mattress because it does relief us from our aches and pain.

This is the best mattress we have owned, even my husband says so! I have had back issues for 30 years and with this mattress I never think of back stiffness when I get out of bed and certainly don't have to immediately go to the floor to stretch. Not only comfortable but the best sleep we have had in years. I have nothing but praise for this mattress.