Mattress was wonderful and loved the product but now after three years it has started cracking vertically and horizontally. Filed the proper claims process and was immediately declined stating the discoloration on the under cloth (which cannot be washed) was the cause due to a spill. This stain was actually caused by sweat due to the heat that retains in the memory foam and now the claims department stated there is nothing they can do or help with. Needless to say I will not purchase another tempurpedic mattress again due to this customer service and warranty response to not guarantee their product like they claimed. 10 year warranty was not upheld and quality and customer assurance is not their top priority.

Adjusts to my body perfectly at night. My lower spine never touches the ground when I lay on the ground just because of my body shape. Normal mattresses never supported my lower back resulting in waking up with pain every morning. I am not pain free every morning and have some of the best sleep I've ever had

Sleeping on this for a month now. So far the best mattress I've owned in my six decades. I no longer wake up in middle of night with hip pain. There is no constsnt tossing and turning. I also purchased the electric base for head and feet elevation when desired, especially since I like to read in bed. All I can say is should have done this sooner. Haven't yet discovered what I don't like about it.

This mattress is terrible. It is way too soft. I wouldn't call this a medium firmness. I sink in to the mattress and if my husband lays next to me, I am falling in to the dent he makes, and he is not a big guy. Every day I wake up feeling like I got hit by a bus. I wish I could return it buy the 90 day window closed unfortunately. I will never buy another Tempurpedic. I wasted a lot of money on a subpar mattress.

[This review was collected as part of a promotion.] I have always had back issues with my old mattress and since buying and using the medium hybrid my back problems are no longer a thing. This is a great entry-level mattress into Tempurpedic. I just wish some of the other high-end mattresses that have the cooling technology were more affordable because I tend to be a hot sleeper.

This mattress started out great, however over time a large crack developed in the mattress from on end to the other. The mattress was supported by tempurpedic box springs and had never been abused. I tried to file a warranty claim and tempurpedic denied it saying that the mattress had signs of mistreatment. As a family of 5 with 3 small kids we had one small spill on the mattress, which was cleaned up properly following tempurpedics guidelines. However the warranty for this now unusable mattress was denied and i am going to have to purchase another mattress-definitely not a tempurpedic. Beware.

I really love the comfort of this mattress but the covering is so slick I can't keep sheets on the bed! I've tried putting on a mattress pad; it just wadded up under the fitted sheet. Life with no mattress pad is no better. I'm remaking the bed from the bottom up, because the fitted sheet is in the middle of the bed, every morning. Anyone have fitted sheets with little rubber strips on the bottom?

[This review was collected as part of a promotion.] We had a great experience with the purchase and delivery. After ~30 days we are still undecided on the comfort. It is not quite as "soft" as we would have anticipated with a medium firmness. After seeing all the rave reviews and paying the cost of this mattress, we were anticipating "game changing" sleep, but that has not been the case for us.

[This review was collected as part of a promotion.] We bought this as we are getting older and just needed a better mattress for our aching back. The zero gravity has been very helpful with my back pain. We bought all the bells and whistles for this model.

1. We were super hesitant to spend this much money on a bed. 2. Wasn't 100% sold that it would be worth the money 3. Split King made me wonder if the gaps between my bed and my fiancé's bed would bother me 4. Was concerned the hybrid would be too firm 5. Did i mention the price? 6. couldn't tell if i was sold on the hype or if this really was a good bed. Turns out... 1. you get over it once you realize how much time you spend in a bed and how much a poor nights sleep ruins your day 2. Trust me it's worth it 3. It does sometimes but im in too deep of a slumber to care lol 4. Not at all, for me a soft was too extreme and i went back and forth on this for weeks. the bed gets softer overtime so a hybrid turned out to be perfect 5. If you can finance do it, we pay more than the minimum each month so it's not bad and it's interest free 6. this really is a good bed. I had mild back pain, acid reflux, and another health thing going on and this bed has helped FAR MORE than what i thought was possible for something as simple as a mattress. I felt the benefits immediately (mind you our old bed came from bedrock) but even still it took me no time to fall asleep. my fiancé had the medium (definitely on the firmer side so i do not venture over there lol) and he loves it. Now my cons: 1. Fitted sheets do not stay on this bed and it's the most annoying thing in the world. Buy sheet hooks, you'll thank me later. 2. If i was being super picky, i wish the base was more quiet. hearing my fiancé move his side at night when i'm trying to sleep is annoying 3. the mattress has a tendency to slide on the base. not a whole lot but i am giving it the occasional bump in the morning. Notice how these are mediocre cons? Buy the bed!lol