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Customer ratings & reviews for
XL TOASTER OVEN
3.5 out of 5 stars
stars320 ratings257 reviews
  1. 5 stars44% (142)
  2. 4 stars15% (49)
  3. 3 stars8% (27)
  4. 2 stars8% (26)
  5. 1 star24% (76)
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Showing 191-200 of 257 reviews
Nov 19, 2019
Jamie
1 out of 5 stars review

Horrible! Breaks in 1 year

I bought this toaster oven and one year later it stopped working. I thought I had a defective one, so I returned it and got a new one. Well it has been about exactly one more year and the 2nd on no longer works! Just stopped getting hot. I'll be returning this piece of garbage and looking for a better brand.

Helpful?10Y6TGX686AJ13594719983
reply from Oster Brand Team

That is definitely not the kind of experience that we want you to have. Our toaster ovens were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please call our Consumer Care Department at 1-(800) 334-0759. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you!

Nov 17, 2020
smoking hot
1 out of 5 stars review

Xtra large oven

Broiler does not get hot enough. It will not even melt cheese. After numerous attempts to request assistance using Oster "support" line and then there "800" number "support" line I decided to write this review. My analysis of their support line is: it is non existent. I hope you do not require any assistance with your Oster product.

Review from oster
Helpful?10Y6TGX686AJ13594719983
reply from Consumer Care

Hey there! We are sorry to hear that the broiler does not get hot enough. Oster has been producing high-quality products to ensure customer satisfaction. Allow us to turn this experience into a positive one by sending us an email instead at osterconsumercare@newellco.com so we can further assist you.

May 7, 2019
Stobals
1 out of 5 stars review

Turns itself on

After timer reaches 0 it will frequently keep ticking until the timer reaches “Stay On”. Only way to keep it from turning itself on is to unplug the unit. Very disappointed with this product and very disappointed with sams for deleting unfavorable reviews.

Helpful?10Y6TGX686AJ13594719983
reply from Oster Brand Team

Oh no! That is definitely not the kind of experience that we want you to have. We have high expectations for our products here at Oster and we would love the opportunity to turn your experience around. Please call our Consumer Care Department at 1-(800) 334-0759. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you!

Sep 5, 2018
Ts
3 out of 5 stars review

Didn't work for long

I bought this oven recently (I think within the past 6 months. I will have to check the date.). It worked fine until it stopped heating up. I am very disappointed with this item. I see this is a common complaint with it. I would hope Sam's would find another brand to carry.

Helpful?10Y6TGX686AJ13594719983
Aug 27, 2019
sunshine1975
1 out of 5 stars review

Safety Issues

We've had this oven for a few years and have loved the product until a few weeks ago. Our daughter was using it and said the timer would not turn off. I checked on it and sure enough the timer dial would not turn off no matter what happened. And the oven seemed to be increasing in temperature, not cooling down. I unplugged it and the timer kept on ticking and the temperature was still intense. We had to leave the house for an appointment and I literally took the oven outside on our back porch because I did not feel safe leaving it in the house with all those "glitches" occurring. I read other reviews with similar experiences. I called the customer service line and the representative literally just told me to stop using the product. Duh!! And since there are no Georgia service departments he recommended I pay a service technician to tell me that there was a problem with the product. I told him with multiple customers saying there's a glitch with the timer and the product staying on why there wasn't a recall or some kind of remedy to fix the problem. No useful response there. Very disappointed that they still market a product with obvious issues!!

Helpful?10Y6TGX686AJ13594719983
Feb 3, 2015
Adutchcookie
4 out of 5 stars review

Holiday Life Saver

I received this oven as a sample to product test. It was great to have this extra oven space during the holiday entertaining season. It is spacious, yet lightweight and has a variety of settings. It looks great on the countertop too! Great product, great value. Highly recommended.

Review from oster
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Oct 20, 2017
TJB
5 out of 5 stars review

Perfect for the Kitchen

I had an Old Toaster Oven that still works good, But was just too small for anything larger than a couple English Muffins, So I decided to upgrade since the wife and I started doing the home delivery meals, a lot of times they have you roasting potatoes, vegetables and even some meats in the Oven, I'm not one to want to fire up my kitchen oven just for that. So, the search was on for a decent Toaster Oven, First set back: Seems most toaster ovens these days are just a tiny bit cheaper than a New Kitchen stove with an Oven. Sam's to the rescue, They had this oven for a very reasonable price, for less than $100, I couldn't wrong. I read some reviews and to be honest was put off that maybe this wasn't the one to get. So back to shopping around and back to sticker shock of nothing decent in a large size for under $250 - back to Sam's. That was about 6 months ago and with pretty much daily use, this thing has exceeded my expectations so far. It'll even do a Pizza which is something my old Toaster oven couldn't, it's worked out great for the Home delivery meals and I couldn't even tell you the last time I turned on my Stove oven, I've owned an Oster Bread machine from about 20 years ago, that still keeps going, So I'm glad to see that Oster seems to be continuing my lucky streak with this Oven, it definitely does more than just Toast English muffins.

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Feb 26, 2016
ledfoot
5 out of 5 stars review

Excellant purchase

Larger than I thought it would be but space efficient and very glad I bought it. East to use, easy to clean and so much more energy efficient than the oven. Would highly recommend for small or large family. works great for one and just as good when I have friends or family over.

Helpful?10Y6TGX686AJ13594719983
May 21, 2017
ehrose
4 out of 5 stars review

Have had my oven for years!

[This review was collected as part of a promotion.] Only complaint is that it doesn't clean up easily. I bake meat, cookies, bread & everything comes out great. I am ordering one for a condo I just bought. Intend to put it on the veranda & close the sliding glass doors to conserve the AC.

Review from oster
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Aug 2, 2018
Divaontheloose
3 out of 5 stars review

Worked well till I moved

I bought this oven a year ago and it worked very well till I bought a home and moved it there. It came on for about 10 minutes and will not work anymore. I moved it all around the house to see I could get it to work. I'm very disappointed and afraid to buy another one. Things just aren't made the way they used to be.

Helpful?10Y6TGX686AJ13594719983
reply from Oster Brand Team

We're sorry to hear about your experience with the toaster oven. This is not typical for our toaster ovens as they are well built to last a long time. We'd like to turn your experience around so that you are completely satisfied with your purchase. Please call us at (800) 334-0759. Our hours of availability are from 9AM-6PM EST Monday-Friday.