Delivery was messed up twice with no regret for the impact it made on our lives. Limited communication to fix the issue; we were told we would get free pillows to make up for the difficulty, no communication since. When we reach out to Tempur-Pedic we were met with condescending responses and messages stating they couldn't find our order with our email despite sending screen shots of the purchase and exchanges with customer service. Despite the like or dislike of the bed we will never purchase from this company again. Customer service makes the difference and what we have received has been horrid

I had a 20+ year old mattress and really needed a new one because I was having problems with my back. I have been on the road to wellness and getting a new mattress was part of that process. The first 2 weeks of having the new mattress, my hips were stiff but now that it was been almost a month, I have adjusted! I sleep great and seriously, hard to get up in the morning because it is so comfortable. Pricey but in the long run, worth it!

[This review was collected as part of a promotion.] This mattress is the best thing that ever happened to my back. No more back pain! Very comfortable! It is very different than a regular mattress tho, so if that's what your used to it may take you a bit to get used to it. But no doubt you will love it too!

If you are looking for a comfortable supportive firm mattress- go for the medium or soft. I love tempur pedic- but not this one- it is very expensive and I have neck and back pain daily- so disappointing. Before trusting tempur pedic firm and just purchasing- seriously consider getting the medium or soft version of this mattress. You will save yourself over 3000

[This review was collected as part of a promotion.] It was very nervous purchasing this bed not only because of the price but the extreme firmness of the mattress. Most mattresses out there that call themselves firm really are not. I thought this one would be like sleeping on a rock, but it forms to your body enough to ease lower back pain, but you don't feel like you are sinking in. My husband has a lot of back pain and is in a physical job, and he was in love with this bed from night one. We both love it and hope to have it for many many years!

This is my 2nd tempur pedic. 11 years ago I bought a firm classic twin, & it was the first mattress I could sleep on that I never had any pain. For 11 years I used that mattress, & slowly saved up for a new one. I recently bought an adapt medium twin, but it was too soft & gave me pain. So I exchanged it for a firm pro adapt twin, & know that it will serve me well as did my first tempur pedic twin. I will have this one for a long time to come. Thank you for providing such a good product, especially for people with back issues. I only wish it were not so expensive.

[This review was collected as part of a promotion.] It is very comfortable, and I like the ability to adjust the head and the legs. It also allows one person to adjust for themselves without having the other person having to enjoy the same adjustments.

[This review was collected as part of a promotion.] Hard surface, doesn't sink in yet somehow it is so comfortable. After a long day with my whole body hurting I go to bed and wake up in the morning feeling like I have slept for two days. Even with my 5 hour sleep nights I feel rested in the morning.

[This review was collected as part of a promotion.] I've had the original Tempurpedic bed, which I really like, for over 12 years, so when it was time for something new, I upgraded to the Medium Hybrid. I thought I great bed before, but the new one is so good it's beyond words. This sleeps cooler, is firmer around the edges, and is just fantastic all around. It is almost indescribable how comfortable this bed is. It's almost like sleeping on air. It is truly amazing. I've tried to think of something I don't like about it but really can't find anything. I love this bed more than I can put in words.

This mattress is grossly overpriced. I have been sleeping on it for almost a year and I wake up with more back pain than my previous mattress that cost a fraction. I don't think it contours to my body at all. It does not provide any cooling effects. I would never recommend this product nor will I buy it again. My couch is more comfortable than this mattress.