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Customer reviews for Tempur-Pedic TEMPUR-ProAdapt Memory Foam Mattress (Available in Medium, Firm, and Soft) for
Tempur-Pedic TEMPUR-ProAdapt Memory Foam Mattress (Available in Medium, Firm, and Soft)
4.5 out of 5 stars
stars
2,807 ratings2,807 reviews
  1. 5 stars76% (2,130)
  2. 4 stars10% (290)
  3. 3 stars5% (145)
  4. 2 stars3% (82)
  5. 1 star6% (160)
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Showing 1,231-1,240 of 2,807 reviews
May 16, 2021
Reviewer name: No more back pain
5 out of 5 stars
5 out of 5 stars review

Very firm.

Absolutely hated it the first few days... I would have taken it back if the store wouldn't have made me wait 21 days for a return. Now I know why. It sounds crazy... But all of a sudden my back feels great and I'm sleeping through the night. It's wonderful! Let yourself adjust it. Give it a chance.

Review from tempurpedic.com
Helpful?4VE94O5GXG4713594719055
Dec 31, 2018
Reviewer name: Reluctant spendet
5 out of 5 stars
5 out of 5 stars review

Never thought I would spend the money

My wife and I have been looking to buy a new mattress for some time. We both have back problems. I was looking at many different memory foam mattress but none of them will support weight over 200 lbs. Unbeknown to me my wife went furniture shopping before Christmas. She called me and asked me to come and check the mattress out. We decided on the Pro adapt medium split king. All I can say is we are both having the best sleep ever. We both wake up with no back or neck pain. After a week of sleeping on the new mattress, one evening I said to my wife that I could remember many years ago that I would never spend that kind of money on a bed. I am glad that we did.

Review from tempurpedic.com
Helpful?4VE94O5GXG4713594719055
May 15, 2024
Reviewer name: Horrible bed
1 out of 5 stars
1 out of 5 stars review

Mattress

I purchased a bed from temper pedic about 2 years ago.Because my wife was having back surgery. It has been the most expensive and uncomfortable bed I have ever purchased. I get more comfort from a bed In a box. Do not waste your money on a temper pedic, mattress or bed frame. I contacted them about my warranty they were no help. I feel that I got a defect mattress because I am well past the breaking in period. If I could have gave zero stars I would have.

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May 10, 2021
Reviewer name: Pain no more
5 out of 5 stars
5 out of 5 stars review

Amazing

After a mattress we had for 2 years and another we tested out for a couple months my pain has gone away with my Tempur pedic mattress almost instantly. I was having restless nights and now sleep like a baby. I am so happy with my purchase! Also bought the pillows and my husband and I love them as well.

Review from tempurpedic.com
Helpful?4VE94O5GXG4713594719055
Mar 31, 2021
Reviewer name: Sweet dreams
5 out of 5 stars
5 out of 5 stars review

Best sleep ever

I did not expect my new mattress to dramatically change my sleep. My old one had become saggy in the middle. I frequently woke up feeling uncomfortable, with a crooked neck or achy legs. I was shocked after my first night on my firm mattress. I didn't wake up in the night feeling uncomfortable. I didn't have to constantly readjust my position. I slept so much better I noticed I was having long, detailed dreams. That hadn't happened in a long time.

Review from tempurpedic.com
Helpful?4VE94O5GXG4713594719055
Jun 25, 2020
Reviewer name: bcr
5 out of 5 stars
5 out of 5 stars review

Sleep Dreams!

[This review was collected as part of a promotion.] Sleeping on a Tempur-Pedic has been an end all. An exceptionally satisfying experience. Knowing I no longer have to look for a better mattress is calming. I'm getting the sleep I want and need. Waking up without aches and pains as most of us experience as we age, is such a bonus. This mattress just envelopes you with support. I love not thinking about how tired I am each morning. Tempur-Pedic completed my search in a very rewarding offer of comfort.

Review from tempurpedic.com
Helpful?4VE94O5GXG4713594719055
Jan 29, 2023
Reviewer name: Teri D.
5 out of 5 stars
5 out of 5 stars review

Excellent decision

I chose TempurPedic primarily because I needed to try the mattress before I bought it. There are many "highly rated" mattresses that only are available online but I was not going to buy "sight unseen". The Flagship store associate added value to my purchase with her clear explanations and patience while I debated which firmness to get and went back and forth between the displays. There was also good followup because I did not purchase during my initial store visit and had additional questions. The "White Glove" delivery and 90 day trial were also important factors in my decision.

Review from tempurpedic.com
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Sep 4, 2023
Reviewer name: Sadden Customer
1 out of 5 stars
1 out of 5 stars review

5 to 7 to 10 to 14 day customer service nightmare!!

The issue is not with the product. I recently requested an exchange for my newly purchased mattress, to an upgraded more expensive model. Now, keep in mind that it took 32 days to receive my first mattress, including the adjustable bases. (that was also a fight to get) We are coming on 14 days and I still have not received my exchange mattress. I have called more times than I care to mention. Ever time I call, the wait time is awful long. When I finally speak to a "customer" service rep, I get an answer of your order will process in 5 to 7 days, call back. Along with the lovely " have I helped you? and is there anything else I can do?" HA!! You haven't done anything. So, I call back once again. 7 days to be fair. The response, I am sorry, it takes 7 to 10 days for your order to process. So, I call on day 10, then told to call back again. That it takes 10 to 14 days. Today, after being told not once but twice to speak to a special department and being on hold. AND hung up on twice. I am still no where. And calling on day 15. DO NOT, DO NOT purchase from on-line. Find a store, compare your prices. Do not get stuck in this horrible nightmare! When I asked if I could cancel my whole order and how long it would take for funds to be retransmitted. 10 to 14 days.......

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Jul 2, 2019
Reviewer name: Need softer
3 out of 5 stars
3 out of 5 stars review

Not what it's cracked up to be

Bought the pro-adapt soft because we needed a soft bed. The bed we tried out in the store was sooo comfortable. Our new bed has yet to feel soft. We still toss and turn. Our old pillow top with memory foam topper was more comfortable than this bed. Unfortunately, even with the 90 day guarantee, there is not one softer. So we are stuck.

Review from tempurpedic.com
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Feb 5, 2019
Reviewer name: Memory foam Transition
4 out of 5 stars
4 out of 5 stars review

Comfortable

So far so good. The foam mattress conforms to your body as you move in bed and you don't feel your partner moving around during sleep. It takes a little time to get used to going from a "regular" mattress to a memory foam mattress, so I only gave it 4 stars because we haven't had enough time to fully evaluate it and if the mattress maintains its shape over time. We have only used it for about 2 weeks.

Review from tempurpedic.com
Helpful?4VE94O5GXG4713594719055