So my ultimate heaven of a mattress has had a long back story. I started with the cloud - and I liked it ok (definitely is soft) but it was not supportive enough (I have back pain). I returned it online and then bought the Adapt Medium Hybrid from their Tysons Virginia store. It was excruciating to deal with their online support people and when the delivery company finally came (after a lot of back and forth with Tempur customer service) the company told me they have no documentation about needing to pick up the old mattress (after my confirming with the Tempur multiple times) but they were willing to take it away - after giving them an extra $40 on the side! So - the adapt hybrid helped my back but my shoulder started hurting, I wasn't wild about the bounce, but I would have kept it if it wasn't causing pain- I had it for a couple of weeks tried a topper (helped my shoulder but then my back would hurt). Because I had done a return to online and purchase in store, and my family knew of the bed difficulties, I was offered the additional money as a birthday present and bought the Pro-adapt Medium (which felt perfect when I tried it in the store). I started reading these reviews only after ordering and was terrified it would be too hard given all the reviews. But - it came at last yesterday, at first it was ok but a little firm (and very cold) - I sped up the softening by adding an electric blanket for a few hours. And I have to say this bed is THE BOMB. I'm on a tight budget, and I really think Sealy could easily perform some obvious belt tightening (their processes are necessarily cumbersome, outmoded and there seem to be countless people employed who are rather unhelpful (honestly clueless and useless and I don't say this lightly). But after all the frustration, and the insane amount of money they charge (plus the 2xs paying their obnoxious $175) I can say the Pro-Adapt Medium is worth it - it is truly a doughy oasis - no pain at all - perfect softness and yumminess, but also supportive.

This mattress is proving to be much more comfortable than my previous one that was Extra Firm. The mattress give complete support while being much more comfortable to sleep on. I always look forward to going to bed because I know I'll be sleep comfortably every time. I've also noticed my existing bedding fits this mattress as well or better as it is slightly small length and width while being 2 inches deeper. I do need to retuck the top sheet in again every morning after I get out of bed. It is a little more challenging to make my bed as I have to push the bedding around and under the hoop at the foot. I was told I could remove the mattress outer cover and wash it but it will be at least a two or perhaps a three person job as the Mattress is heavier than my previous one and it is not ridgid so it is more difficult to handle. There are four handles attached to the bottom of the mattress outer cover, two on either side to help.

I'm 57 years old and for 25 years I woke up with lower back pain, literately had to grab my knee to get out of bed every single morning. I accepted that it was just going to be that way the rest of my life. My wife talked me into this mattress and i hesitantly went for it. In retrospect, the best move I ever made. Back pain completely gone the first night. It is amazing to wake up and not be in pain. Worth every penny!!

When we first slept on our new mattress we thought, "This is much harder than the one we chose at the store!" But upon checking, we realized it takes 30-40 nights to get it as soft as the ones in the store. We walked around on it a while, and now it is quite comfortable.

This is my 3rd Tempur-Pedic mattress, as the others tended to be transported into guest rooms for their enjoyment! I have had multiple knee surgeries, sinus, Achilles' tendon issues. I hike over 100 miles per month. I started out with the original mattress about 2006, then switched to a softer one 5 years later after surgery. I moved recently and sold the mattresses, and everyone wants to buy even a used Tempur-Pedic mattress. I bought the Pro-Adapt because of my activity and age (66). Love it. Never disappointed in their mattresses. I advise to go into a store, take an hour and try out the varieties. You won't be disappointed. Invest in yourself and your body.

The mattress was too firm. As is recommended, for the best night's sleep, I slept on my back. Every morning, upon awakening, I would roll over on my side, and that was uncomfortable, for me. As long as I stayed in one position, on my back, it was bearable. I gave it almost three weeks, then texted the salesperson, and told him of my unhappiness.

[This review was collected as part of a promotion.] I had a cheap bed for years and woke up nearly every morning with lower back pain. Finally splurged on a Temper-Pedic mattress, and not only do I love how comfortable it is, my back pain went away and hasn't come back. I'm very glad I bought this mattress.

[This review was collected as part of a promotion.] Thank you for the complimentary mattress! I have been using this mattress since I received it, and must say, my back aches are completely gone. This was the first time trying a tempur pedic mattress, so I was unsure about how my back would take to it, but it has been the best change. The mattress is firm enough to where you don't sink in, but soft enough to where it kind of molds to the body. It's amazing.

These mattresses are not what they once were before. I started off with a medium firm, it was too firm and caused sharp pain on my elbows and shoulders. Then I was steered towards the soft; which turned out to be too soft, it feels like a cheap 20 year old mattress with no support at all, I literally sleep in a bowed position. Because of the lack of support, I filed a warranty claim under the impression I received a faulty product, the warranty chose to deny my claim after making me hop through hoops of fire for them. (warranty literally wants you to take a picture of the whole mattress with no sheets, a straight edge on it and a quarter in between the straight edge and the mattress at specific angles, multiple times I explained to them the integrity is faulty not the actual physical shape) Because of this faulty/poor mattress I have developed a constant subtle lower back pain. I'm out of my house 3-6 nights a month, and the nights I don't sleep on my Tempur Pedic I wake up with no pain on my back and actually somewhat rested, I have come to dread sleeping on this mattress. Tempur Pedic has no timeless classic of a product, their lineup is all propaganda. Their mattresses bottom out at varying points depending on the firmness and when they do it is the equivalent of concrete not clouds. The competition has caught up to Tempur Pedic, they are no longer what they once upon a time were. A consumer can buy a mattress of a fraction of the cost with a topper and have a better quality sleep. Until further notice I'm stuck with this mattress because I financed it and cannot simply throw it out. Neither Tempur Pedic, the box store I bought it from are willing to hold themselves accountable for this poor product. You have been warned.

The 1st night slept great-much more support than our 3-year old Cloud Supreme (a soft-medium mattress), The next few weeks were not as great, had traded in my neck pain for shoulder pain. Switched to a higher and firmer Bamboo pillow and that has surely helped. Wife has found new mattress better for her lower back. Overall, an improvement, Verdict is still out whether we will keep it or switch to the medium ProAdapt model.