[This review was collected as part of a promotion.] I love this bed! The hybrid was perfect for us because it wasn't too firm like memory foam sometimes is, and it has little bounce/give that you need to not feel like your on a firm piece of foam. I don't wake up with a sore back anymore and the king size provides plenty of room.

I was waking up feeling like I had been hit by a truck. My neck, back, and hip would hurt so bad I started seeing a chiropractor twice week for the past six months! I purchased this mattress and my body doesn't feel sore, stiff and in pain anymore! I get a great nights sleep now I feel refreshed and recharged for the day ahead! I wish I had made this purchase a long time ago. I can't believe I tortured myself for so long sleeping on that old mattress! I am a customer for life!!!

Replaced our 20 year King TempurPedic which we loved with the Split King adjustable because it was time for us to make the change. Hated to give up our older mattress but the newer firm split king adjustable is every bit as comfortable. The ability to alter the beds separately is a real benefit as we age. Even more comfortable than our original TempurPedic King

The mattress arrived on time and the delivery people were great! Unfortunately the mattress was too hard for my husband's liking. I contacted Tempur- Pedic after trying to "break" the mattress in for 30 days. They were very helpful selecting replacement mattress. Somewhere along the way wires got crossed and my order failed. I was able to get a customer support rep that seems to have taken care of the problem.

Husband and I both have bad backs, but apparently have grown to thrive on our 11 year old Tempurpedic, which was firm initially, but with constant use by us and two large dogs had apparently became a bit less firm. Our mistake was not going to the store to try the mattresses. When my husband finally did go he received quality advice from the sales person, thus making the decision to exchange the firm ProAdapt twin mattress for a second Medium ProAdapt. Tempurpedic was more than sympathetic and helpful. Their 90 day exchange policy is more than fair. We needed to pay an additional shipping fee, but, after agonizing for days about this finally decided the medium was the way to go. We do appreciate Tempurpedic's flexibility. Thank you, all!

[This review was collected as part of a promotion.] So far my back has hurt every day since I got this mattress, even with regular conditioning in addition to sleeping on it. Also, your customer service is TERRIBLE. Absolutely, hands down, the worst customer service experience I've ever had.

My husband wanted a firm mattress and we've had memory foam mattresses before. The Tempurpedic is VERY firm. Initially, it seems like it's TOO firm, but once you're in it, it feels great. We have only been able to sleep in the bed 7 nights since we bought it - LONG story. However, those 7 nights were wonderful! I must say that the "white glove experience" was no big deal. Two fellows delivered it and they were very pleasant, but I have no idea what the whoopteedoo was. It was delivered and put on the bed. Whoopteedoo.

[This review was collected as part of a promotion.] So happy to have saved and made the investment! Game changer sleep for both my husband and I - uninterrupted sleep, zero tossing and turning, stable mattress that supports and is comfortable. Worth every $$$$$! Will change your life!

[This review was collected as part of a promotion.] Switching from a conventional spring mattress, this product seems the best choice for us. It has the foam tempurpedic feel but does not swallow you when sleeping on it. Provides good support and comfort both.

[This review was collected as part of a promotion.] Bed is ok, works fine, almost too firm compared to what we tested in the stores. Delivery and customer service were awful. Delivery "forgot" to put our bed on the truck the first day with little apology, more like "oh-well, not our problem." After a conversation with them explaining the difficulty in being away from work as we are both directors in our respective companies, they promise to schedule delivery for the following week, later after 4pm. 5 days later my husband is pulled away from work at because they were on their way to deliver our bed, absolutely before 4, well before 4. To make it right they offered to send us 2 pillows. Fine, I was going to purchase new pillows anyways. Although it doesn't return the significant time away from work I don't have to shop for new pillows. This was the last correspondence from them 3 weeks ago, mid-September. Since then nothing, no emails, no pillows, and no answering the phone. I sent a follow up email from my email address, my name was used to purchase the bed but contact info was for my husband so he could coordinate things, quickly received a response telling me to go to the third party I purchased from. I purchased directly through the web site. I responded with this information and my husband's information and received a very rude and short response stating they couldn't find any record of my purchase with them so they couldn't help. I've finally sent the correspondence with my husband attached to my email. Let's see what happens. I suspect more of the same- nothing.