I bought this for my son and the lid stopped closing properly. I sent an email to the customer service team, and they quickly responded to my email and offered a complementary replacement. Very happy with the customer service I received, and would order again!

Purchased a Bentgo Kids Prints lunchbox for my five year old earlier this month. It’s a great little product, and my kid absolutely loves it. However, I did have a small issue of the lid being exceptionally difficult to close, and kept popping open as if the insert were slightly too tall to fit. After reaching out to Bentgo customer service, they promptly sent a new one without requiring the old one back! The whole process was easy, and I definitely appreciated their understanding. Overall, I’d absolutely recommend them to friends and family—Bentgo appears to genuinely care about it’s consumers :)

I bought the unicorn print lunchbox for my 5 year old daughter in January 2023. We love all the features specially being leak proof. The size of each compartment is perfect. A couple of months ago we had a problem with one of the hinges coming off on one side. We have no idea how did it happen since the rest of the lunchbox is intact. I recently contacted customer service and got an almost immediate response. They will send me a replacement lunchbox at no cost. I am very happy with this company.

We have this lunchbox with others in rotation for our toddler’s school meals. Love the compartments and how they are child-appropriate portions. The clips ended up breaking on it. The customer service was so amazing! We received a replacement in about 1 week. It’s hard to find a product that is backed by such a great guarantee and service department.

We use ours for outings like parks, play dates and the zoo. The portion sizes work well for us. My daughter likes to graze on multiple things instead of just eating a big sandwich or something. Never had issues with leaks. We did have a problem with a latch but their customer service is awesome. Highly recommend!

I have been a Bentgo customer for years. This lunch container is the perfect size and makes you think about providing a well balanced lunch full of variety. Cathy from customer service was incredible!! She was exceptionally polite, helpful, and efficient. Such a wonderful company all the way around!

We have 6 of the style bentgos. Most we have had for a year +. Unfortunately our two newer ones have both broken at the tabs (outer shell). After speaking to the company the outer shell shouldn’t be dishwashed, even in the top rack (the symbols imprinted on the outer shell says different). We will continue to buy these just simply for convenience and functionality for school lunches.

I bought this for my LO who just stared TK. We love it! The different sized shapes makes it convenient to fit different types of food and snacks and the lid keeps everything sealed and fresh. The best thing about this bentgo box is that it's leak proof!!!. I highly recommend it and it's very inexpensive compared to other brands.

I got two of these for Christmas gifts and we love them. My boys are 6 and 7 and they are a great size and easy to use. I got the dark blue shark and the green Dino skeletons. My only complaint is that the lighter rubber parts of the Dino box easily gets discolored by any red sauce, mustard, etc. And I cannot get it to come off so it always looks dirty and we've only been using it for 4 weeks. The shark one has a little bit of discoloring on the inside but not as noticeable.

I’ve had several Bentgo boxes over the years and 3 kiddos that use them daily for lunches. They’ve always held up well, even with dishwashing multiple times a a week. I love that I can throw them in the freezer the night before and it’ll keep cool for the kids lunches. I’ve had to email support because the lock latch broke on my oldest box just recently and they still hold true to their warranty!